Darryl Salerno's guest appearances

Darryl Salerno

Chats with Chip

The Chats with Chip Podcast

On Top of PR with Jason Mudd

Johna Burke

Mark McClennan

Sharon Toerek

Shannyn Lee

Ken Jacobs

Dan Englander

Matt Johnson

Peter Shankman

Ryan Williams

Scott Miller

David Meerman Scott

Rohit Bhargava

Mitch Joel

Jeff Haden

Chris Williams

OwlTail

Our episode guest is Darryl Salerno, president and CEO of Second Quadrant Solutions. He works with professional service companies to boost their market efficiency, competitiveness, processes, and management training programs.Five things you’ll learn from this episode:How to use human motivation to boost sales, increase margins, and improve employee satisfaction What a decoy is and how it worksThe psychology of pricing and buyingWhat anchoring is and how it worksThe difference between a social norm and a market norm Quotables“Human decision-making is not always rational, but it can be predicted.” — @darrylsalerno“When you’re talking about pricing, generally, people will not choose the highest priced item. They will also not choose the lowest priced item. They’ll usually pick the middle choice.” — @darrylsalerno“How a person responds to a difficult situation can diffuse the situation.” — @darrylsalerno“The ability to give people two choices is very powerful.” — @darrylsalerno“Nothing has any value except what people are willing to pay for it.” — @darrylsalernoIf you enjoyed this episode, would you please share it with others and leave us a review?About Darryl SalernoDarryl Salerno has held the title of CEO, COO, CFO, and CAO at four top 10 public relations agencies. Currently, he is the president and CEO of Second Quadrant Solutions, an organization that specializes in working with professional service firms to improve their business performance, profitability, and systems. He is also a member of Mensa and a stand-up comedian.Darryl’s contact info and resources:Darryl on TwitterDarryl on LinkedInCompany website: secondquadrant.comDarryl’s book: The Complete Agency Management Handbook: Your Guide to Greater Success and ProfitabilityAdditional Resources:Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan ArielyInfluence: The Psychology of Persuasion by Robert B. CialdiniSponsored by:On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting onlineReviewMaxer On Top of PR is brought to you by ReviewMaxerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show  On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands. On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews. 

Our episode guest is Darryl Salerno, president and CEO of Second Quadrant Solutions. He works with professional service companies to boost their market efficiency, competitiveness, processes, and management training programs.Five things you’ll learn from this episode:<ol><li>How to use human motivation to boost sales, increase margins, and improve employee satisfaction </li><li>What a decoy is and how it works</li><li>The psychology of pricing and buying</li><li>What anchoring is and how it works</li><li>The difference between a social norm and a market norm </li></ol>Quotables<ul><li>“Human decision-making is not always rational, but it can be predicted.” — @darrylsalerno</li><li>“When you’re talking about pricing, generally, people will not choose the highest priced item. They will also not choose the lowest priced item. They’ll usually pick the middle choice.” — @darrylsalerno</li><li>“How a person responds to a difficult situation can diffuse the situation.” — @darrylsalerno</li><li>“The ability to give people two choices is very powerful.” — @darrylsalerno</li><li>“Nothing has any value except what people are willing to pay for it.” — @darrylsalerno</li></ul>If you enjoyed this episode, would you please share it with others and <a href="https://ratethispodcast.com/ontopofpr" rel="nofollow" target="_blank">leave us a review</a>?About Darryl SalernoDarryl Salerno has held the title of CEO, COO, CFO, and CAO at four top 10 public relations agencies. Currently, he is the president and CEO of Second Quadrant Solutions, an organization that specializes in working with professional service firms to improve their business performance, profitability, and systems. He is also a member of Mensa and a stand-up comedian.Darryl’s contact info and resources:<ul><li><a href="https://twitter.com/darrylsalerno" rel="nofollow" target="_blank">Darryl on Twitter</a></li><li><a href="https://www.linkedin.com/in/darrylsalerno/" rel="nofollow" target="_blank">Darryl on LinkedIn</a></li><li>Company website: <a href="https://www.secondquadrant.com/" rel="nofollow" target="_blank">secondquadrant.com</a></li><li>Darryl’s book: <a href="https://www.amazon.com/Complete-Agency-Management-Handbook-Profitability/dp/0578633965/?tag=axiapr01-20" rel="nofollow" target="_blank">The Complete Agency Management Handbook: Your Guide to Greater Success and Profitability</a></li></ul>Additional Resources:<ul><li><a href="https://www.amazon.com/Predictably-Irrational-Revised-Expanded-Decisions/dp/0061353248/?tag=axiapr01-20" rel="nofollow" target="_blank">Predictably Irrational: The Hidden Forces That Shape Our Decisions</a> by Dan Ariely</li><li><a href="https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X/?tag=axiapr01-20" rel="nofollow" target="_blank">Influence: The Psychology of Persuasion</a> by Robert B. Cialdini</li></ul>Sponsored by:<ul><li><a href="http://www.ontopofpr.com" rel="nofollow" target="_blank">On Top of PR</a> is produced by <a href="http://www.axiapr.com" rel="nofollow" target="_blank">Axia Public Relations</a>, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.</li><li>On Top of PR is sponsored by <a href="https://www.reviewmaxer.com/pages/on-top-of-pr" rel="nofollow" target="_blank">ReviewMaxer</a>, the platform for monitoring, improving, and promoting online</li></ul><a href="https://www.reviewmaxer.com/" rel="nofollow" target="_blank">ReviewMaxer</a> On Top of PR is brought to you by ReviewMaxer Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. <a href="https://www.buymeacoffee.com/OnTopofPR" rel="payment nofollow" target="_blank">Support the show</a><ul> <li> <a href="http://www.ontopofpr.com" rel="nofollow" target="_blank">On Top of PR</a> is produced by <a href="http://www.axiapr.com" rel="nofollow" target="_blank">Axia Public Relations</a>, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.</li> <li>On Top of PR is sponsored by <a href="https://www.reviewmaxer.com/pages/on-top-of-pr" rel="nofollow" target="_blank">ReviewMaxer</a>, the platform for monitoring, improving, and promoting online customer reviews.</li> </ul>

Understanding human motivation can increase sales with Darryl Salerno

Key financial metrics for agency owners (featuring Darryl Salerno)