9 Podcast Episodes
EP357: Standing Up Telehealth That Actually Advances Providers’ Core Business, With Liliana Petrova
EP357: Standing Up Telehealth That Actually Advances Providers’ Core Business, With Liliana Petrova
Here’s the biggest problem with a lot of telehealth endeavors: Someone decides that they need to be doing telehealth, fo... Read more
3 Mar 2022
•
34mins
Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more
16 Apr 2020
•
31mins
Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more
14 Apr 2020
•
31mins
Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova
When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more
2 Apr 2020
•
30mins
225. Liliana Petrova on optimizing the customer experience
225. Liliana Petrova on optimizing the customer experience
Our guest today is Liliana Petrova, who runs The Petrova Experience, a consulting firm that helps brands build different... Read more
21 Jan 2020
•
32mins
Communism, Casinos, Airports and Customer Experience with Liliana Petrova
Communism, Casinos, Airports and Customer Experience with Liliana Petrova
Liliana Petrova, formerly the Director of Customer Experience at JetBlue, and now Founder and CEO of The Petrova Experie... Read more
15 Jan 2020
•
1hr 6mins
TIYB Highlights - Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra
TIYB Highlights - Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra
Designing customer experience in travel... Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionar... Read more
21 May 2019
•
58mins
Liliana Petrova on What Is AI? with Justin Smith PhD
Liliana Petrova on What Is AI? with Justin Smith PhD
Artificial Intelligence (AI) is rapidly changing our lives and developing at a breathtaking pace with potentially unfore... Read more
26 Feb 2019
•
28mins
045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra
045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra
Designing customer experience in travel… Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary,... Read more
27 May 2018
•
56mins