Liliana Petrova

9 Podcast Episodes

EP357: Standing Up Telehealth That Actually Advances Providers’ Core Business, With Liliana Petrova

EP357: Standing Up Telehealth That Actually Advances Providers’ Core Business, With Liliana Petrova

Here’s the biggest problem with a lot of telehealth endeavors: Someone decides that they need to be doing telehealth, fo... Read more

3 Mar 2022

34mins

Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more

16 Apr 2020

31mins

Similar People

Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

Sponsored: Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more

14 Apr 2020

31mins

Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate t... Read more

2 Apr 2020

30mins

Most Popular

225. Liliana Petrova on optimizing the customer experience

225. Liliana Petrova on optimizing the customer experience

Our guest today is Liliana Petrova, who runs The Petrova Experience, a consulting firm that helps brands build different... Read more

21 Jan 2020

32mins

Communism, Casinos, Airports and Customer Experience with Liliana Petrova

Communism, Casinos, Airports and Customer Experience with Liliana Petrova

Liliana Petrova, formerly the Director of Customer Experience at JetBlue, and now Founder and CEO of The Petrova Experie... Read more

15 Jan 2020

1hr 6mins

TIYB Highlights - Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

TIYB Highlights - Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

Designing customer experience in travel... Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionar... Read more

21 May 2019

58mins

Liliana Petrova on What Is AI? with Justin Smith PhD

Liliana Petrova on What Is AI? with Justin Smith PhD

Artificial Intelligence (AI) is rapidly changing our lives and developing at a breathtaking pace with potentially unfore... Read more

26 Feb 2019

28mins

045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra

Designing customer experience in travel… Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary,... Read more

27 May 2018

56mins

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