Andrea Falcione's guest appearances

Andrea Falcione

Innovation in Compliance with Tom Fox

Great Women in Compliance

Erica Salmon Byrne

Cristina Revelo

Carrie Penman

Kirsten Liston

Kristy Grant-Hart

Andrea Bonime-Blanc

Ellen Hunt

Alison Taylor

Amy Edmondson

Chris Krimitsos

Stacey Hanke

Shannon Walker

Jay Rosen

Gleb Tsipursky

Sarah Powell

OwlTail

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley.We invite back Andrea Falcione to round off this series on documentation by exploring best practices in Compliance policies. Before we do however, we hear about Rethink Compliance’s approach to maximizing the resource of women returning to the workforce or looking for flexible hours. It sounds win-win to us!In this episode we discuss the difference in focus between your code and policies, frequency of revisions to policies, desired tone and message, making the most of learning aids and other hot topics for assembling a collection of best in class Compliance policies. Have you heard that Lisa and Mary have published a book? Yes, you can get your very own copy of “Sending the Elevator Back Down: What We’ve Learned From Great Women in Compliance” (CCI Press, 2020) on Amazon right now! Enjoyed your copy? Don’t forget to leave a review!Join the Great Women in Compliance community on LinkedIn here.

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley.We invite back Andrea Falcione to round off this series on documentation by exploring best practices in Compliance policies. Before we do however, we hear about Rethink Compliance’s approach to maximizing the resource of women returning to the workforce or looking for flexible hours. It sounds win-win to us!In this episode we discuss the difference in focus between your code and policies, frequency of revisions to policies, desired tone and message, making the most of learning aids and other hot topics for assembling a collection of best in class Compliance policies. Have you heard that Lisa and Mary have published a book? Yes, you can get your very own copy of “<a href="https://www.amazon.com/Sending-Elevator-Back-Down-Compliance/dp/1735028517/ref=sr_1_1?dchild=1&amp;keywords=Sending+the+Elevator+Back+Down%3A+What+We%E2%80%99ve+Learned+From+Great+Women+in+Compliance&amp;qid=1603817616&amp;sr=8-1" rel="nofollow" target="_blank">Sending the Elevator Back Down: What We’ve Learned From Great Women in Compliance</a>” (CCI Press, 2020) on Amazon right now! Enjoyed your copy? Don’t forget to leave a review!Join the Great Women in Compliance community on LinkedIn <a href="https://www.linkedin.com/groups/12156164/" rel="nofollow" target="_blank">here</a>.

Andrea Falcione, Part 2-Policies

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley. The Code of Conduct is kind of a big deal in any Compliance program. It has been referred to as the cornerstone of a Compliance program and for that reason, it’s important to get it right.  Well that’s easier said than done when you’re trying to appeal to literally every employee and external stakeholder you have. So we enlisted in some expert help. Andrea Falcione of Rethink Compliance joins us for this two-part series which starts off taking a hard look at re-vamping Codes of Conduct (we assume you’ve already got one in place and aren’t starting from scratch) and the second installment takes a deep dive into Compliance policies. In the Code episode we canvass considerations from the outset to get your approach right, discuss frequency of re-vamps, how codes have evolved and what marks a modern code in amongst several other nitty gritty points. Yes folks, it’s a packed episode you won’t want to miss. Have you heard that Lisa and Mary have published a book? Yes, you can get your very own copy of “Sending the Elevator Back Down: What We’ve Learned From Great Women in Compliance” (CCI Press, 2020) on Amazon right now! Enjoyed your copy? Don’t forget to leave a review!Join the Great Women in Compliance community on LinkedIn here. 

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley. The Code of Conduct is kind of a big deal in any Compliance program. It has been referred to as the cornerstone of a Compliance program and for that reason, it’s important to get it right.  Well that’s easier said than done when you’re trying to appeal to literally every employee and external stakeholder you have. So we enlisted in some expert help. Andrea Falcione of Rethink Compliance joins us for this two-part series which starts off taking a hard look at re-vamping Codes of Conduct (we assume you’ve already got one in place and aren’t starting from scratch) and the second installment takes a deep dive into Compliance policies. In the Code episode we canvass considerations from the outset to get your approach right, discuss frequency of re-vamps, how codes have evolved and what marks a modern code in amongst several other nitty gritty points. Yes folks, it’s a packed episode you won’t want to miss. Have you heard that Lisa and Mary have published a book? Yes, you can get your very own copy of “<a href="https://www.amazon.com/Sending-Elevator-Back-Down-Compliance/dp/1735028517/ref=sr_1_1?dchild=1&amp;keywords=Sending+the+Elevator+Back+Down%3A+What+We%E2%80%99ve+Learned+From+Great+Women+in+Compliance&amp;qid=1603817616&amp;sr=8-1" rel="nofollow" target="_blank">Sending the Elevator Back Down: What We’ve Learned From Great Women in Compliance</a>” (CCI Press, 2020) on Amazon right now! Enjoyed your copy? Don’t forget to leave a review!Join the Great Women in Compliance community on LinkedIn <a href="https://www.linkedin.com/groups/12156164/" rel="nofollow" target="_blank">here</a>.

 Andrea Falcione, Part 1-Documentation: Codes of Conduct

Tricia Cornell

Andrea Falcione and Tricia Cornell of Rethink Compliance, one of the most innovative companies in the compliance space, join Tom Fox in this week’s show. They discuss their compliance journeys, and how content is reshaping the world of compliance.Their Compliance JourneysAndrea is a lawyer by profession. In 2004 she transitioned into compliance; she joined Rethink Compliance about a year ago. Tricia comes from the marketing and advertising world. The founder of Rethink, Kirsten Liston, asked her to join the company two years ago to bring her expertise in creating pieces of content to persuade people to think differently about commercial products, into the compliance space.Content is KingTom asks the guests to explain what ‘Content is king’ means, and why it’s so important and innovative in compliance. Tricia explains that it means that people are curious: they want to read, listen, and view videos, so compliance experts have to make their content consumable and desirable, and through that get their brand message out there. Andrea says that legal and compliance professionals find this idea difficult because they are essentially risk averse. When they send a message, it’s more about mitigating risk than engaging their audience. However, many organizations are getting negative feedback from their content consumers, so there is a need to create content that is relevant and engaging. This is becoming more and more critical, as regulators are looking at the effectiveness of companies’ efforts. Building Trust with ContentAndrea and Tricia share a piece of content created by ReThink Compliance in response to the Me Too Movement, is helping to change perceptions. Compliance officers should think about using content in different ways to get people to trust the process and the people involved in it, Andrea says. A Holistic Approach to ContentTricia advises that a holistic approach to content starts with reaching your audience where they are. What are their attitudes? What are they looking for from their work? If you start with where they are and understand what they need from you, you’ll reach them more effectively with your message. Always think about how you can make your message relevant to your people. This can help build trust too, Andrea adds. If you think about what your audience needs to hear from you, they will begin to trust you more. Revamping the Code of ConductTom asks, how or why can a code of conduct revamp be a powerful tool for a compliance practitioner. Andrea responds that the code of conduct is the cornerstone of every compliance program. As such, it needs to be a document that employees actually use, one that is meaningful and resonates with them. It all comes back to thinking about what your audience needs, Tricia emphasizes. If you want the code of conduct to be a resource, then you must think about where and when your people will need it. What questions might they have? How can you answer those questions in a way that’s easy for them to find the information they’re looking for? She points out that you need to make sure that information is easy to find, and written in language that’s easy to understand, so that they can make the right decision in the moment.ResourcesRethinkComplianceCo.comLinkedIn: Andrea Falcione | Tricia Cornell | Kirsten Liston 

Andrea Falcione and Tricia Cornell of Rethink Compliance, one of the most innovative companies in the compliance space, join Tom Fox in this week’s show. They discuss their compliance journeys, and how content is reshaping the world of compliance. Their Compliance JourneysAndrea is a lawyer by profession. In 2004 she transitioned into compliance; she joined Rethink Compliance about a year ago. Tricia comes from the marketing and advertising world. The founder of Rethink, Kirsten Liston, asked her to join the company two years ago to bring her expertise in creating pieces of content to persuade people to think differently about commercial products, into the compliance space. Content is KingTom asks the guests to explain what ‘Content is king’ means, and why it’s so important and innovative in compliance. Tricia explains that it means that people are curious: they want to read, listen, and view videos, so compliance experts have to make their content consumable and desirable, and through that get their brand message out there. Andrea says that legal and compliance professionals find this idea difficult because they are essentially risk averse. When they send a message, it’s more about mitigating risk than engaging their audience. However, many organizations are getting negative feedback from their content consumers, so there is a need to create content that is relevant and engaging. This is becoming more and more critical, as regulators are looking at the effectiveness of companies’ efforts.  Building Trust with ContentAndrea and Tricia share a piece of content created by ReThink Compliance in response to the Me Too Movement, is helping to change perceptions. Compliance officers should think about using content in different ways to get people to trust the process and the people involved in it, Andrea says.  A Holistic Approach to ContentTricia advises that a holistic approach to content starts with reaching your audience where they are. What are their attitudes? What are they looking for from their work? If you start with where they are and understand what they need from you, you’ll reach them more effectively with your message. Always think about how you can make your message relevant to your people. This can help build trust too, Andrea adds. If you think about what your audience needs to hear from you, they will begin to trust you more.  Revamping the Code of ConductTom asks, how or why can a code of conduct revamp be a powerful tool for a compliance practitioner. Andrea responds that the code of conduct is the cornerstone of every compliance program. As such, it needs to be a document that employees actually use, one that is meaningful and resonates with them. It all comes back to thinking about what your audience needs, Tricia emphasizes. If you want the code of conduct to be a resource, then you must think about where and when your people will need it. What questions might they have? How can you answer those questions in a way that’s easy for them to find the information they’re looking for? She points out that you need to make sure that information is easy to find, and written in language that’s easy to understand, so that they can make the right decision in the moment. Resources<a href="http://www.rethinkcomplianceco.com/" rel="nofollow" target="_blank">RethinkComplianceCo.com</a>LinkedIn: <a href="https://www.linkedin.com/in/andrea-falcione-jd-ccep-6756494" rel="nofollow" target="_blank">Andrea Falcione</a> | <a href="https://www.linkedin.com/in/tricia-cornell" rel="nofollow" target="_blank">Tricia Cornell</a> | <a href="https://www.linkedin.com/in/kirsten-liston" rel="nofollow" target="_blank">Kirsten Liston</a>

Content is King with Andrea Falcione and Tricia Cornell