Martin Grunstein

4 Podcast Episodes

Customer service tips for any business with Martin Grunstein

Customer service tips for any business with Martin Grunstein

Martin Grunstein is Australia's customer service expert. When the media wants an expert opinion on customer service, the... Read more

12 Feb 2020

1hr 1min

Actions, Not Intentions... with Martin Grunstein

Actions, Not Intentions... with Martin Grunstein

This week, Rik and Peter are joined by Martin Grunstein, Australia's customer service expert, as he shares some effectiv... Read more

22 Oct 2019

48mins

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Martin Grunstein Interview

Martin Grunstein Interview

INTERVIEW OF THE MONTHThis month Alan McGirvan interviews Australia's customer service expert, Martin Grunstein.To find ... Read more

12 Jul 2017

8mins

BBF102: How to Generate Repeat Business with Excellent Customer Service with Martin Grunstein

BBF102: How to Generate Repeat Business with Excellent Customer Service with Martin Grunstein

Many people see customer service as something separate from marketing, but just think about it for a second: what better... Read more

17 Aug 2016

51mins

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