4 Podcast Episodes
Customer service tips for any business with Martin Grunstein
Customer service tips for any business with Martin Grunstein
Martin Grunstein is Australia's customer service expert. When the media wants an expert opinion on customer service, the... Read more
12 Feb 2020
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1hr 1min
Actions, Not Intentions... with Martin Grunstein
Actions, Not Intentions... with Martin Grunstein
This week, Rik and Peter are joined by Martin Grunstein, Australia's customer service expert, as he shares some effectiv... Read more
22 Oct 2019
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48mins
Martin Grunstein Interview
Martin Grunstein Interview
INTERVIEW OF THE MONTHThis month Alan McGirvan interviews Australia's customer service expert, Martin Grunstein.To find ... Read more
12 Jul 2017
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8mins
BBF102: How to Generate Repeat Business with Excellent Customer Service with Martin Grunstein
BBF102: How to Generate Repeat Business with Excellent Customer Service with Martin Grunstein
Many people see customer service as something separate from marketing, but just think about it for a second: what better... Read more
17 Aug 2016
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51mins