Naresh Shanker's guest appearances

Naresh Shanker

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Reid Hoffman

Rich Karlgaard

Peter Diamandis

Fannie Mae

Seth Godin

Ralph Lauren

Marc Lore

Estee Lauder

Scott Galloway

Larry Sanger

Pat Grady

Simon Sinek

Scott Adams

Peter Zeihan

Stanley McChrystal

OwlTail

433: Xerox’s CTO Naresh Shanker discusses the three key elements of a successful digital transformation. Naresh cites bold leadership that has grit as the most exciting ingredient for transformation. Second, he describes the importance of culture in preparing for the future. As the pace of change accelerates, he notes that it is critical to bridge the established culture that sustains companies at scale with the next-generation culture that has the mental muscle of a startup. Lastly, he discusses the need for a team that is passionate, driven, energized, and exceedingly mission-focused. We also discuss the outside-in and inside-out approach Xerox is using to make its digital transformation, how Xerox uses AI and IoT, Naresh’s experience as a board-level CIO, among other topics. 

433: Xerox’s CTO Naresh Shanker discusses the three key elements of a successful digital transformation. Naresh cites bold leadership that has grit as the most exciting ingredient for transformation. Second, he describes the importance of culture in preparing for the future. As the pace of change accelerates, he notes that it is critical to bridge the established culture that sustains companies at scale with the next-generation culture that has the mental muscle of a startup. Lastly, he discusses the need for a team that is passionate, driven, energized, and exceedingly mission-focused. We also discuss the outside-in and inside-out approach Xerox is using to make its digital transformation, how Xerox uses AI and IoT, Naresh’s experience as a board-level CIO, among other topics.

Xerox CTO Naresh Shanker

Among other topics, Naresh discussed the following issues with Metis Strategy:  The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts. The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement How they transformed back-office and front-office operations to create a digital experience How they align IT strategy and the business strategy, and the process for developing business cases for where to invest Focus areas for HP Inc. going forward How they re-engineered the CRM system to transform the customer experience  Naresh is the Chief Information Officer of HP, Inc., a $52 billion company focused on printing, personal systems, and 3D additive manufacturing, which some refer to as the founding company of Silicon Valley. As CIO, Naresh leads HP global IT strategy and operations, and is responsible for application development, data management, technology infrastructure, cyber and product security, data center operations, and telecommunication networks. Prior to becoming CIO of HP, Naresh was the CIO of HP’s Printing and Personal Systems Group. Prior to HP, he was the CIO of Palm Computing Inc. Earlier in his career, Naresh held various IT leadership roles at Agilent Technologies and HP’s Medical Products Group. Naresh earned a Bachelor of Science degree in Computer Science and an MBA, both from the Illinois Institute of Technology in Chicago.

Among other topics, Naresh discussed the following issues with Metis Strategy: <ul> <li>The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.</li> <li>The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement</li> <li>How they transformed back-office and front-office operations to create a digital experience</li> <li>How they align IT strategy and the business strategy, and the process for developing business cases for where to invest</li> <li>Focus areas for HP Inc. going forward</li> <li>How they re-engineered the CRM system to transform the customer experience</li> </ul> Naresh is the Chief Information Officer of HP, Inc., a $52 billion company focused on printing, personal systems, and 3D additive manufacturing, which some refer to as the founding company of Silicon Valley. As CIO, Naresh leads HP global IT strategy and operations, and is responsible for application development, data management, technology infrastructure, cyber and product security, data center operations, and telecommunication networks. Prior to becoming CIO of HP, Naresh was the CIO of HP’s Printing and Personal Systems Group. Prior to HP, he was the CIO of Palm Computing Inc. Earlier in his career, Naresh held various IT leadership roles at Agilent Technologies and HP’s Medical Products Group. Naresh earned a Bachelor of Science degree in Computer Science and an MBA, both from the Illinois Institute of Technology in Chicago.

Naresh Shanker, Chief Information Officer of HP Inc.