Natalie Khoury's guest appearances

Natalie Khoury

The Customer-Centric Show with Mel Telecican | More Customers, Profits and Freedom in Business.

Dream Job Ready

Anna Lee

Fred Schebesta

Josh Wilson

Michelle Battersby

Elizabeth Koraca

Ahron Young

Michelle Grace Hunder

Neil Ridgway

Danny Keens

Mark Wheeler

Blandine Jean-Paul

Angela Sun

Aden Hepburn

Tahnee Donkin

Darren Longbottom

OwlTail

Dream Job Ready Episode 23: Alita Harvey-Rodriguez (Managing Director, MI Academy) and Natalie Khoury (Director of CX, MI Academy). Do you work in retail or dream to be a brand leader in the retail industry? As a customised training provider, 'MI Academy' helps retailers transform their skill-sets in customer experience (CX), marketing approach and sales impact. Their goal is to encourage businesses and their staff to think, creatively. I met Alita and Natalie via their innovative 'MI Academy Retail Hack Games' event held in June 2020. That event asked a stack of questions about the future of retail, but one of the key topics we discussed was the future of the retail workforce. With the increase use and application of artificial intelligence, automation and robotics, there is an obvious concern about jobs and employees being replaced, and plenty of questions about how that will be handled. I asked Alita and Nat for their opinions on this, and we discussed our thoughts on what it means to both the employer and employees. Business wise, we cover plenty in this 25min chat. The girls share some awesome advice about company training, closed-loop strategies, collaboration and design thinking.On the personal side, Alita and Nat talk about the importance of emotional intelligence and unconscious bias, and share insights about how they "slow down to speed up", a slogan that is one of MI Academy's values. I really hope you pick up something from this episode... And I'd love to know your feedback, so please email me with any thoughts or questions you have on dreamjobreadypodcast@gmail.com or connect via:LinkedIn / https://www.linkedin.com/company/dreamjobreadyTwitter / @dreamjobreadyFacebook / @dreamjobreadyInstagram / @dreamjobreadyAnd if you'd like to financially support this podcast series, please make a contribution via https://supporter.acast.com/dream-job-ready-1. Or simply do us a solid and subscribe, rate and share Dream Job Ready with your network!You can learn more about MI Academy via their Website and LinkedIn page.And Click Here to learn more about the Retail Hack Games project:...Music: ‘Funky Sunday’ composed and performed by THE MAN: Mark MatthewsCopyright 2020 | RemarkableSupport this show http://supporter.acast.com/dreamjobready. See acast.com/privacy for privacy and opt-out information.

Dream Job Ready Episode 23: Alita Harvey-Rodriguez (Managing Director, MI Academy) and Natalie Khoury (Director of CX, MI Academy). Do you work in retail or dream to be a brand leader in the retail industry? As a customised training provider, 'MI Academy' helps retailers transform their skill-sets in customer experience (CX), marketing approach and sales impact. Their goal is to encourage businesses and their staff to think, creatively. I met Alita and Natalie via their innovative 'MI Academy Retail Hack Games' event held in June 2020. That event asked a stack of questions about the future of retail, but one of the key topics we discussed was the future of the retail workforce. With the increase use and application of artificial intelligence, automation and robotics, there is an obvious concern about jobs and employees being replaced, and plenty of questions about how that will be handled. I asked Alita and Nat for their opinions on this, and we discussed our thoughts on what it means to both the employer and employees. Business wise, we cover plenty in this 25min chat. The girls share some awesome advice about company training, closed-loop strategies, collaboration and design thinking.On the personal side, Alita and Nat talk about the importance of emotional intelligence and unconscious bias, and share insights about how they "slow down to speed up", a slogan that is one of MI Academy's values. I really hope you pick up something from this episode... And I'd love to know your feedback, so please email me with any thoughts or questions you have on dreamjobreadypodcast@gmail.com or connect via:<a href="https://www.linkedin.com/company/dreamjobready" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a> / <a href="https://www.linkedin.com/company/dreamjobready" rel="noopener noreferrer nofollow" target="_blank">https://www.linkedin.com/company/dreamjobready</a><a href="https://twitter.com/dreamjobready" rel="noopener noreferrer nofollow" target="_blank">Twitter</a> / @dreamjobready<a href="https://www.facebook.com/dreamjobready" rel="noopener noreferrer nofollow" target="_blank">Facebook</a> / @dreamjobready<a href="https://www.instagram.com/dreamjobready" rel="noopener noreferrer nofollow" target="_blank">Instagram</a> / @dreamjobreadyAnd if you'd like to financially support this podcast series, please make a contribution via <a href="https://supporter.acast.com/dream-job-ready-1" rel="noopener noreferrer nofollow" target="_blank">https://supporter.acast.com/dream-job-ready-1</a>. Or simply do us a solid and subscribe, rate and share Dream Job Ready with your network!You can learn more about MI Academy via their <a href="https://miacademytraining.com.au/" rel="noopener noreferrer nofollow" target="_blank">Website</a> and <a href="https://www.linkedin.com/company/milk-it-digital/" rel="noopener noreferrer nofollow" target="_blank">LinkedIn page</a>.And <a href="https://www.miacademytraining.com.au/blog/retail-hackgames-2020-reframing-the-retail-challenge/" rel="noopener noreferrer nofollow" target="_blank">Click Here</a> to learn more about the Retail Hack Games project:...Music: ‘Funky Sunday’ composed and performed by THE MAN: Mark MatthewsCopyright 2020 | <a href="https://www.remarkablemusic.net/" rel="noopener noreferrer nofollow" target="_blank">Remarkable</a>Support this show <a href="http://supporter.acast.com/dreamjobready" rel="payment nofollow" target="_blank">http://supporter.acast.com/dreamjobready</a>. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for privacy and opt-out information.

Retail, Business & Marketing Career Advice with Alita Harvey-Rodriguez & Natalie Khoury (MI Academy) | EP23