Ruby Newell's guest appearances

Ruby Newell

Talking Business Now

SportsBiz Radio Network

David Smith

Rich Karlgaard

David Burkus

Lidia Bastianich

Ruth King

Jocelyn Glei

Ryan O'Donnell

Jason Roberts

Mike Michalowicz

John Jantsch

Cheryl Cran

John Davidson

Brian Moran

James Davis

Bob Burg

OwlTail

We discuss Ruby's journey from swim coach to international fan experience trainer for pro teams, arena's, amusement parks and a leading public speaker. --- Support this podcast: https://anchor.fm/sportsbizradio/support

We discuss Ruby's journey from swim coach to international fan experience trainer for pro teams, arena's, amusement parks and a leading public speaker. --- Support this podcast: <a href="https://anchor.fm/sportsbizradio/support" rel="payment nofollow" target="_blank">https://anchor.fm/sportsbizradio/support</a>

Episode 69 With Ruby Newell - Legner Global Fan Experience Expert

In today’s competitive landscape, you don’t want customers. You want fans. You want people who are almost as crazy in love with your company as you are. Consistently delivering a valuable customer experience is important—it drives and sustains business growth. Our guest today, Ruby Newell-Legner shares the elements of service that create a seamless customer experience . . . and will improve customer loyalty and retention for any business. Find out how your business can join the ranks of companies that can charge more, enjoy greater profits and increase market share an average of 6 percent a year.Ruby's 7 Star Service is in a class all by itself. As an award-winning international speaker, Ruby works with organizations to build better relationships between front-line employees and customers, co-workers and their peers, and managers and the employees they supervise. With clients ranging from the only 7 Star Hotel in the world to Apple, from Ferrari World to the largest indoor amusement park in the world, Ruby brings unprecedented expertise and insight on how to create a service culture that motivates employees and promotes customer loyalty and retention. No other speaker can boast working with 25 professional sports teams, more than 60 sports and entertainment venues, and 250 municipal agencies. She has presented more than 2,200 programs in 22 countries and trained guest relations staff to enhance the visitor experience for venues hosting the 2012 Republican National Convention, Super Bowl XLI, the 2006 Grey Cup, the 2008 US Open (tennis) and the 2010 Olympics. Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s competitive landscape, you don’t want customers. You want fans. You want people who are almost as crazy in love with your company as you are. Consistently delivering a valuable customer experience is important—it drives and sustains business growth. Our guest today, Ruby Newell-Legner shares the elements of service that create a seamless customer experience . . . and will improve customer loyalty and retention for any business. Find out how your business can join the ranks of companies that can charge more, enjoy greater profits and increase market share an average of 6 percent a year. Ruby's 7 Star Service is in a class all by itself. As an award-winning international speaker, Ruby works with organizations to build better relationships between front-line employees and customers, co-workers and their peers, and managers and the employees they supervise. With clients ranging from the only 7 Star Hotel in the world to Apple, from Ferrari World to the largest indoor amusement park in the world, Ruby brings unprecedented expertise and insight on how to create a service culture that motivates employees and promotes customer loyalty and retention. No other speaker can boast working with 25 professional sports teams, more than 60 sports and entertainment venues, and 250 municipal agencies. She has presented more than 2,200 programs in 22 countries and trained guest relations staff to enhance the visitor experience for venues hosting the 2012 Republican National Convention, Super Bowl XLI, the 2006 Grey Cup, the 2008 US Open (tennis) and the 2010 Olympics. Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="nofollow" target="_blank">megaphone.fm/adchoices</a>

Turn Every Customer Into a Fan - Ruby Newell Legner