Marc Stickdorn
19 Podcast Episodes
S5EP52 來了位設計名人 😍 Marc Stickdorn 《這就是服務設計 This is Service Design Thinking》作者
S5EP52 來了位設計名人 😍 Marc Stickdorn 《這就是服務設計 This is Service Design Thinking》作者
English interview starts from 30:00 竟然來了一位設計名人: Marc Stickdorn，他是那本著名的服務設計黑皮書的作者，活躍在各大歐洲客戶中，用策略角度導入服務設計。 這一集有關服務設計的導入，務實... Read more
21 May 2023
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1hr 17mins
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022 In this episode, Ben M... Read more
26 Jan 2022
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17mins
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Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022 In this episode, Ben M... Read more
26 Jan 2022
•
17mins
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022In this episode, Ben Ma... Read more
26 Jan 2022
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19mins
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Marc Stickdorn 'Journey Map Ops Q&A'
Marc Stickdorn 'Journey Map Ops Q&A'
In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Marc Stickdorn, author of 'This is S... Read more
21 Jul 2021
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36mins
Marc Stickdorn on Doing Design 'Journey Map Operations'
Marc Stickdorn on Doing Design 'Journey Map Operations'
Welcome to the Doing Design podcast on This is HCD. Hosted by all the worlds best live design and innovation trainers at... Read more
27 Oct 2020
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25mins
Marc Stickdorn on Doing Design 'Journey Map Operations'
Marc Stickdorn on Doing Design 'Journey Map Operations'
Welcome to the Doing Design podcast on This is HCD. Hosted by all the worlds best live design and innovation trainers at... Read more
27 Oct 2020
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25mins
#210 Embedding service design with Marc Stickdorn
#210 Embedding service design with Marc Stickdorn
Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Butto... Read more
9 May 2019
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#210 Embedding service design with Marc Stickdorn
#210 Embedding service design with Marc Stickdorn
Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Butto... Read more
9 May 2019
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Techniques for designing services - with Marc Stickdorn
Techniques for designing services - with Marc Stickdorn
Improv theater, Lego figurines and virtual reality may be more familiar in the world of entertainment than in profession... Read more
13 Mar 2019
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25mins
