Aisling Hassell
4 Podcast Episodes
Full STEAM: Aisling Hassell, Airbnb
Full STEAM: Aisling Hassell, Airbnb
Full STEAM is a six-part series profiling some of the most influential people from the worlds of science, technology, en... Read more
5 Jul 2019
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48mins
Scaling CX - A talk with Airbnb's Head of Global Customer Experience
Scaling CX - A talk with Airbnb's Head of Global Customer Experience
(Previously recorded as Voxpro - powered by TELUS International) When you’re Head of Global CX for a company with hundre... Read more
4 Mar 2018
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39mins
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Ep. 121: Aisling Hassell | Unlocking Airbnb's Culture of Trust
Ep. 121: Aisling Hassell | Unlocking Airbnb's Culture of Trust
Airbnb launched 10 years ago when roommates Brian Chesky and Joe Gebbia decided to rent out an air mattress on the floor... Read more
5 Oct 2017
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40mins
How Airbnb Scales Culture And Customer Experience, With Aisling Hassell - CB008
How Airbnb Scales Culture And Customer Experience, With Aisling Hassell - CB008
Jeanne and Aisling discuss how Airbnb manages global customer experience across 191 countries and 34,000 cities. They ex... Read more
7 Jun 2016
•
28mins
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