Emma Fogel's guest appearances

Emma Fogel

The Camp Owners Podcast

Beyond Camp - from Go Camp Pro

David Miller

Jonathan Gold

Audrey Monke

Jeff Bradshaw

Travis Allison

Eric Wittenberg

Michael Brandwein

Kim Aycock

Steve Baskin

Ruby Compton

Sol Birenbaum

Jolly Corley

Scott Brody

Rachel Kent

Ryan Rosen

OwlTail

Corey Dockswell

For full show notes and resources, visit http://gocamp.pro/ownerspodYour campers may want to come back, but the parents ultimately make that decision! Here’s how to manage their expectations to help them choose your camp again and again.Parents and care-givers are the decision-makers. You can have a great program and great staff, but if you aren’t assessing, managing and responding to parent expectations, you won’t earn their trust, and they won’t send their kids to your camp.In the day and age of the “bulldozer/lawnmower” parent, it can sometimes feel like the parents and the staff have set up an unrealistic amount of expectations that leave us almost beholden to them.However, it’s important to remember that we are an industry that has always strongly believed, and continue to believe in helping people. Even if a parent’s expectations can feel like a burden, it’s important that we take a step back, accept their feelings as valid, and support them the best that we can.So how do we strike that balance? How do we help everyone get on the same level and get excited In our third episode of the podcast, Howie and Kelly are joined by Corey Dockswell from Camp Wicosuta and Emma Fogel who is a camp alumnus and registered social worker with The Social Work Consulting Group. Our four hosts come together to discuss how they have seen parent’s expectations shift over the last few years, as well as to share best practices when it comes to responding to those expectations. Tune in to hear about:When the camp dream became real for Corey and EmmaHow to manage parent’s expectations when it comes to their wanting of “control” or ensuring that their kids are always happyCommunicating the benefits of the things at camp that comes with a bit of “positive stress” or “healthy risk”Ways to help staff understand parent’s expectations to set them up for successSome practical tips on systems and boundaries to establish within your communication systems-What Inspires You?Howie: The Summer Camp community rallying around each other in the uncertain times that we are in.Kelly: Happy Campers - by Audrey Monke - https://amzn.to/33nVGkzCorey: An awesome quote from a camp parent - “We control ship and sail, but never wind and wave…. While we are in unsettling times, we will get through the storm.”Emma: You are Awesome - by Neil Pasricha - https://amzn.to/2x5TMsu -HOST LINKS:Hosts: Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden &amp; Madawaska Camps Kelly Schuna, Owner - Hidden Pines RanchGuests:Corey Dockswell, Director, Camp WicosutaEmma Fogel, Registered Social Worker, The Social Work Consulting Group, Mindcalm.caThanks to our sponsor - CampBrain!CampBrain is a robust camp tool designed not only to manage summer camps, but also manage your conference center and fundraising needs, all in one database. Since 1994 CampBrain has been innovating and constantly adding new features. Look for the Camp Store Module being released this spring. For more information visit them at http://campbrain.com.

For full show notes and resources, visit <a href="http://gocamp.pro/ownerspod" rel="nofollow" target="_blank">http://gocamp.pro/ownerspod</a><h1>Your campers may want to come back, but the parents ultimately make that decision! Here’s how to manage their expectations to help them choose your camp again and again.</h1>Parents and care-givers are the decision-makers. You can have a great program and great staff, but if you aren’t assessing, managing and responding to parent expectations, you won’t earn their trust, and they won’t send their kids to your camp.In the day and age of the “bulldozer/lawnmower” parent, it can sometimes feel like the parents and the staff have set up an unrealistic amount of expectations that leave us almost beholden to them.However, it’s important to remember that we are an industry that has always strongly believed, and continue to believe in helping people. Even if a parent’s expectations can feel like a burden, it’s important that we take a step back, accept their feelings as valid, and support them the best that we can.So how do we strike that balance? How do we help everyone get on the same level and get excited In our third episode of the podcast, Howie and Kelly are joined by Corey Dockswell from Camp Wicosuta and Emma Fogel who is a camp alumnus and registered social worker with The Social Work Consulting Group. Our four hosts come together to discuss how they have seen parent’s expectations shift over the last few years, as well as to share best practices when it comes to responding to those expectations. Tune in to hear about:<ul><li>When the camp dream became real for Corey and Emma</li><li>How to manage parent’s expectations when it comes to their wanting of “control” or ensuring that their kids are always happy</li><li>Communicating the benefits of the things at camp that comes with a bit of “positive stress” or “healthy risk”</li><li>Ways to help staff understand parent’s expectations to set them up for success</li><li>Some practical tips on systems and boundaries to establish within your communication systems</li></ul>-What Inspires You?Howie: The Summer Camp community rallying around each other in the uncertain times that we are in.Kelly: Happy Campers - by Audrey Monke - <a href="https://amzn.to/33nVGkz" rel="nofollow" target="_blank">https://amzn.to/33nVGkz</a>Corey: An awesome quote from a camp parent - “We control ship and sail, but never wind and wave…. While we are in unsettling times, we will get through the storm.”Emma: You are Awesome - by Neil Pasricha - <a href="https://amzn.to/2x5TMsu" rel="nofollow" target="_blank">https://amzn.to/2x5TMsu</a> -HOST LINKS:Hosts: <ul><li><a href="mailto:howie@camprobinhood.ca">Howie Grossinger</a> - Co-owner/Director - <a href="http://www.camprobinhood.ca/" rel="nofollow" target="_blank">Camp Robin Hood</a>, Partner - <a href="http://www.campwalden.ca/" rel="nofollow" target="_blank">Camp Walden</a> &amp; <a href="https://madawaskacamps.com/" rel="nofollow" target="_blank">Madawaska Camps</a> </li><li><a href="mailto:kelly@hiddenpinesranch.com">Kelly Schuna</a>, Owner - <a href="https://hiddenpinesranch.com/" rel="nofollow" target="_blank">Hidden Pines Ranch</a></li></ul>Guests:<ul><li><a href="mailto:corey@campwicosuta.com">Corey Dockswell</a>, Director, <a href="https://www.campwicosuta.com/" rel="nofollow" target="_blank">Camp Wicosuta</a></li><li><a href="mailto:emmafogel@swcg.ca">Emma Fogel</a>, Registered Social Worker, <a href="http://www.swcg.ca/" rel="nofollow" target="_blank">The Social Work Consulting Group</a>, <a href="http://www.mindcalm.ca/" rel="nofollow" target="_blank">Mindcalm.ca</a></li></ul>Thanks to our sponsor - CampBrain! CampBrain is a robust camp tool designed not only to manage summer camps, but also manage your conference center and fundraising needs, all in one database. Since 1994 CampBrain has been innovating and constantly adding new features. Look for the Camp Store Module being released this spring. For more information visit them at <a href="http://campbrain.com/" rel="nofollow" target="_blank">http://campbrain.com</a>.

Parent Expectations - With Emma Fogel and Corey Dockswell - The Camp Owners Podcast #3