Simon Ouderkirk's guest appearances

Simon Ouderkirk

Keys To The Shop : Equipping Coffee Retail Professionals

Michael Phillips

Scott Anthony Barlow

Pete Mockaitis

Jill Schlesinger

Steve Rhinehart

Laura Gonzalez

Ryan Fisher

Kwame Christian

Dave Stachowiak

Jeff Taylor

Kevin Nealon

Michael Tan

Peter Giuliano

Greg McKeown

Erica Escalante

OwlTail

Data, Metrics, Measurements...they play a critical role in the success of your shop. But how we approach the information available to us will determine how well we use it. Today Simon Ouderkirk a former coffee professional who now works with Automattic (the company behind Wordpress.com, WooCommerce, and JetPack) talks to us about how we can best approach data and make it work for business and our people.  If you're like me you can really get caught up in the numbers and maybe miss some critical perspectives that being on the floor talking to your staff and customer provides. You might be the opposite. Maybe you don't look at the numbers enough and are all about being on the floor. You might be missing critical information in the data that can enhance the experience people have in the cafe.    No matter where you are, you will likely be encouraged by this discussion and equipped with a foundational understanding of metrics that will help you use them successfully.  Show Notes are available on the website: www.keystotheshop.com/resources  Enjoy! -Chris

Data, Metrics, Measurements...they play a critical role in the success of your shop. But how we approach the information available to us will determine how well we use it. Today <a href="https://s12k.com" rel="nofollow" target="_blank">Simon Ouderkirk</a> a former <a href="http://sprudge.com/failing-the-q-33873.html" rel="nofollow" target="_blank">coffee professional</a> who now works with <a href="https://automattic.com" rel="nofollow" target="_blank">Automattic</a> (the company behind <a href="http://Wordpress.com" rel="nofollow" target="_blank">Wordpress.com</a>, WooCommerce, and JetPack) talks to us about how we can best approach data and make it work for business and our people.  If you're like me you can really get caught up in the numbers and maybe miss some critical perspectives that being on the floor talking to your staff and customer provides. You might be the opposite. Maybe you don't look at the numbers enough and are all about being on the floor. You might be missing critical information in the data that can enhance the experience people have in the cafe.  No matter where you are, you will likely be encouraged by this discussion and equipped with a foundational understanding of metrics that will help you use them successfully.  Show Notes are available on the website: <a href="http://www.keystotheshop.com/resources" rel="nofollow" target="_blank">www.keystotheshop.com/resources</a> Enjoy! -Chris

009 : How to Approach Data & Metrics w/ Simon Ouderkirk : Simon shows us how we  should be thinking of numbers and their relation to our shop, or baristas, and the business' mission in general