Jake Reichert's guest appearances

Jake Reichert

Software Engineering Daily

Cloud Engineering Archives - Software Engineering Daily

Podcast Archives - Software Engineering Daily

Software Daily

Often Imitated: CX Stories from History

OwlTail

It’s Friday night, the work week is over, and you’re looking to unwind. Do you want to be the type of person who orders whiskey? Sure. But at the end of the day nothing will get you in the party mood like a Mai Tai. Here at Caspian Studios, we advise that you drink responsibly…we also advise that you find your closest Mai Tai and let your hair down.Just like the perfect mixtures of a cocktail, your customer experience is a delicate balance. Our guest today, Jake Reichert, VP of Engineering at Yotascale, has the secret ingredient to making CX perfection: engineers. In this episode, he shares how bringing engineers into your customer experience improves metrics across the board. --------"Get engineers on customer calls as much as possible. It leaves a lasting impression and makes engineers care more about their product." - Jake Reichert--------Time Stamps* (0:00) Mai Tais are your secret CX ingredient* (7:17) What is Yotascale* (10:11) The engineering behind your CX* (14:35) Shifting to your customer's perspective* (18:28) Making engineers your secret ingredient--------SponsorThis podcast is presented by Oracle CX. Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives--------LinksConnect with Jake on LinkedInCheck out Yotascale

It’s Friday night, the work week is over, and you’re looking to unwind. Do you want to be the type of person who orders whiskey? Sure. But at the end of the day nothing will get you in the party mood like a Mai Tai. Here at Caspian Studios, we advise that you drink responsibly…we also advise that you find your closest Mai Tai and let your hair down.Just like the perfect mixtures of a cocktail, your customer experience is a delicate balance. Our guest today, Jake Reichert, VP of Engineering at Yotascale, has the secret ingredient to making CX perfection: engineers. In this episode, he shares how bringing engineers into your customer experience improves metrics across the board. --------"Get engineers on customer calls as much as possible. It leaves a lasting impression and makes engineers care more about their product." - Jake Reichert--------Time Stamps* (0:00) Mai Tais are your secret CX ingredient* (7:17) What is Yotascale* (10:11) The engineering behind your CX* (14:35) Shifting to your customer's perspective* (18:28) Making engineers your secret ingredient--------SponsorThis podcast is presented by Oracle CX. Hear more executive perspectives on CX transformation at <a href="https://www.oracle.com/cx/perspectives/?source=:ex:sn:::::OftenImitated&amp;SC=:ex:sn:::::OftenImitated&amp;pcode=" rel="nofollow" target="_blank">Oracle.com/cx/perspectives</a>--------Links<a href="https://www.linkedin.com/in/jakereichert/" rel="nofollow" target="_blank">Connect with Jake on LinkedIn</a><a href="https://yotascale.com/" rel="nofollow" target="_blank">Check out Yotascale</a>

Mixing the Best CX Cocktail with Jake Reichert, VP of Engineering, Yotascale

Modern businesses run on the cloud and increasingly so they run on multi-cloud infrastructure.  As any growing company can tell you, cloud costs can easily run far out of control.  Today’s enterprises are trying to deliver new products and services at a fast pace.  That needs to be done in a cost-effective, ideally cloud-agnostic way. In this interview, I speak with Jake Reichert, VP of Engineering at Yotascale, we discuss Yotascale’s solution and how they’ve helped companies like Zoom navigate the challenges of rapid growth.  Yotascale offers a comprehensive spectrum of cloud cost management solutions and we get into how modern enterprises are using these tools for optimization, governance, and more. Sponsorship inquiries: sponsor@softwareengineeringdaily.com The post Yotascale with Jake Reichert appeared first on Software Engineering Daily.

Modern businesses run on the cloud and increasingly so they run on multi-cloud infrastructure.  As any growing company can tell you, cloud costs can easily run far out of control.  Today’s enterprises are trying to deliver new products and services at a fast pace.  That needs to be done in a cost-effective, ideally cloud-agnostic way. In this interview, I speak with Jake Reichert, VP of Engineering at Yotascale, we discuss Yotascale’s solution and how they’ve helped companies like Zoom navigate the challenges of rapid growth.  Yotascale offers a comprehensive spectrum of cloud cost management solutions and we get into how modern enterprises are using these tools for optimization, governance, and more. Sponsorship inquiries: <a href="mailto:sponsor@softwareengineeringdaily.com" rel="noopener noreferrer">sponsor@softwareengineeringdaily.com</a> The post <a href="https://softwareengineeringdaily.com/2021/11/15/yotascale-with-jake-reichert/" rel="nofollow" target="_blank">Yotascale with Jake Reichert</a> appeared first on <a href="https://softwareengineeringdaily.com" rel="nofollow" target="_blank">Software Engineering Daily</a>.