16 Podcast Episodes
Mastering the Art of Tactful and Strategic Focus in Customer Service with Christine McHugh a renowned Org Effectiveness Consultant, Coach, Board Member, and Published Author [Customer Service]
Mastering the Art of Tactful and Strategic Focus in Customer Service with Christine McHugh a renowned Org Effectiveness Consultant, Coach, Board Member, and Published Author [Customer Service]
Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27... Read more
5 Jun 2023
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32mins
How to Focus both Tactfully and Strategically in Customer Service - Christine McHugh - Org Effectiveness Consultant | Coach | Board Member | Published Author [Customer Service]
How to Focus both Tactfully and Strategically in Customer Service - Christine McHugh - Org Effectiveness Consultant | Coach | Board Member | Published Author [Customer Service]
Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27... Read more
25 May 2022
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32mins
Best of: Christine McHugh, From Barista to Boardroom
Best of: Christine McHugh, From Barista to Boardroom
Josh and Kelvin are on sabbatical in 2022. Enjoy some of our favorite interviews this year. Original show notes
14 Mar 2022
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46mins
355. Christine McHugh - From Barista to Boardroom
355. Christine McHugh - From Barista to Boardroom
Christine McHugh is the author of the newly released From Barista to Boardroom, a memoir of her 27 years at Starbucks wh... Read more
24 Oct 2021
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53mins
Do you need a coach? | Christine McHugh, Author From Barista to Boardroom at Starbucks
Do you need a coach? | Christine McHugh, Author From Barista to Boardroom at Starbucks
The Brand Called You is pleased to welcome a very special guest from the United States today. She is a multi-faceted per... Read more
16 Oct 2021
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25mins
11. Set your service standard with Christine McHugh Author and Ex. VP, Customer Service and Operations Services for Starbucks
11. Set your service standard with Christine McHugh Author and Ex. VP, Customer Service and Operations Services for Starbucks
Leaders set the tone… Christine starts our chat with a powerful example of an unsuccessful Starbucks store that made a 1... Read more
5 Oct 2021
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35mins
Stepping Back to Move Forward with Christine McHugh
Stepping Back to Move Forward with Christine McHugh
After 27 years at Starbucks, Christine McHugh hit a wall. Her solution? Take a career pause to find her way to what was ... Read more
14 Sep 2021
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26mins
Guest Interview with Christine McHugh
Guest Interview with Christine McHugh
This week’s guest is Christine McHugh, who brings her executive leadership experience to consult and coach on strategic ... Read more
19 Jul 2021
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44mins
Episode 267: Christine McHugh, From Barista to Boardroom
Episode 267: Christine McHugh, From Barista to Boardroom
We talk to Christine McHugh about her new book, From Barista to Boardroom, not getting caught up in the shoulds, dwellin... Read more
19 Jul 2021
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46mins
S7: EP7 - From Barista to Boardroom w/ Author, Christine McHugh
S7: EP7 - From Barista to Boardroom w/ Author, Christine McHugh
Today, Chase sits down with author and executive, Christine McHugh, to discuss: - Her book From Barista to Boardroom (pu... Read more
7 Jul 2021
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47mins