Marcy Jacobs's guest appearances

Marcy Jacobs

LeadingAgile SoundNotes: an Agile Podcast

FedHeads

GovCast

Gary Washington

Scott Ambler

Karen Evans

Erica Navarro

Adam Sedgewick

Amy Edwards

Owen Barwell

Mitch Zeller

Jeff Patton

Matt Smith

Rachel Howard

Woody Zuill

John Miller

Andrew Young

John Mason

OwlTail

Oct 25, 2018 | This episode features Marcy Jacobs, Executive Director of the Digital Service team at Veterans Affairs, and recent recipient of a Service to America Medal for Management Excellence for her and her team's work connecting vets to the benefits they deserve. Jacobs talks about her background in fine arts and psychology, her 15-year career in web design and how USDS actually came to her. After a two-hour coffee meeting and a breakfast at the White House with former U.S. CTO Todd Park, Jacobs is leading a team at VA changing the veteran digital experience.

Oct 25, 2018 | This episode features Marcy Jacobs, Executive Director of the Digital Service team at Veterans Affairs, and recent recipient of a Service to America Medal for Management Excellence for her and her team's work connecting vets to the benefits they deserve. Jacobs talks about her background in fine arts and psychology, her 15-year career in web design and how USDS actually came to her. After a two-hour coffee meeting and a breakfast at the White House with former U.S. CTO Todd Park, Jacobs is leading a team at VA changing the veteran digital experience.

Episode 9 - Marcy Jacobs, Executive Director of the Digital Service team at Veterans Affairs

Episode 29 of FedHeads is out! Robert and Francis welcome Marcy Jacobs, Executive Director of the Digital Services team at the Department of Veterans Affairs. Marcy is also a 2018 Service to America Medals Finalist for her work to create online digital tools for veterans to more easily access benefits and services, delivering a high-quality and seamless user experience. Marcy Jacobs 2018 Sammies Finalist Profile: https://servicetoamericamedals.org/honorees/view_profile.php?profile=511About the Service to America Medals: https://servicetoamericamedals.org/about/index.phpAbout FedHeadsFedHeads are Robert Shea and Francis Rose, who love to talk about the arcana of government management and the people who are trying to make it better. They don't have t-shirts yet, but are open to ideas.If government is your bag, you've got to listen to 'em. They're the FedHeads.

Episode 29 of FedHeads is out! Robert and Francis welcome Marcy Jacobs, Executive Director of the Digital Services team at the Department of Veterans Affairs. Marcy is also a 2018 Service to America Medals Finalist for her work to create online digital tools for veterans to more easily access benefits and services, delivering a high-quality and seamless user experience. Marcy Jacobs 2018 Sammies Finalist Profile: <a href="https://servicetoamericamedals.org/honorees/view_profile.php?profile=511" rel="nofollow" target="_blank">https://servicetoamericamedals.org/honorees/view_profile.php?profile=511</a> About the Service to America Medals: <a href="https://servicetoamericamedals.org/about/index.php" rel="nofollow" target="_blank">https://servicetoamericamedals.org/about/index.php</a> About FedHeads FedHeads are Robert Shea and Francis Rose, who love to talk about the arcana of government management and the people who are trying to make it better. They don't have t-shirts yet, but are open to ideas. If government is your bag, you've got to listen to 'em. They're the FedHeads.

Episode 29: Sammies Finalist Marcy Jacobs

John Tanner

This episode of Sound Notes is all about UX and Agile. Marcy Jacobs, Digital Service Expert for U.S. Digital Service and LeadingAgile's John Tanner join Dave Prior to explore the topic of UX and Agile. If you'd like to learn more about the specific questions address during the conversation, check out the show notes below. Show Notes John and Marcy Interview begins 00:08 Introductions to Marcy and John 00:42 The difference between UX, UI and Visual Design 02:27 An example of Visual Design, UI and UX 04:11 Focus Groups… BAD! 07:27 Where to get the info about your user/customer 08:46 What is User Centered Design 11:03 How do you help clients develop greater mindfulness about design 14:30 When the stakeholders “know” what the user needs19:25 Features and solution should be driven by understanding the problem 21:48 Changing the Portfolio Mindset 23:36 When they don’t know that they don’t understand the problem 25:40 Moving past the “just get it launched, we’ll fix it later” mindset 27:52 What do we mean by “MVP” and what do people actually need (not what do they want)? 29:43 What UX Metrics should we use to just success 31:28 Intranets… and pain 34:29 How much is good design is enough?Is there a point at which good design is not valuable? 36:44 Enticing management to support better design 38:52 If we are going to iterate, can’t just we fix the design later? 41:00 Dave’s hypothetical situation and a design-centric response 42:50 UX and Dev to working together on understanding user needs 45:59 Getting a more comprehensive view of what his happening for the user when they interact with hat you are building 48:51 What one thing do Marcy and John wish people understood about design 50:43 Getting the world to shift it’s thinking about design 51:51 Reaching Marcy and John for more information 54:27 Agile DC - Dave Nicolette Teaser 54:52 If you'd like to get in touch with Marcy Jacobs, you can find her on LinkedIn at https://www.linkedin.com/in/marcy-katz-jacobs-a26a5b John Tanner can be reached on the LeadingAgile site at http://www.leadingagile.com/guides/john-tanner/ or via LinkedIn at https://www.linkedin.com/in/tannerjs If you'd like to check out Agile DC to learn more about the even John mentioned, check out their website here: http://agiledc.org

This episode of Sound Notes is all about UX and Agile. Marcy Jacobs, Digital Service Expert for U.S. Digital Service and LeadingAgile's John Tanner join Dave Prior to explore the topic of UX and Agile. If you'd like to learn more about the specific questions address during the conversation, check out the show notes below. Show Notes John and Marcy Interview begins 00:08 Introductions to Marcy and John 00:42 The difference between UX, UI and Visual Design 02:27 An example of Visual Design, UI and UX 04:11 Focus Groups… BAD! 07:27 Where to get the info about your user/customer 08:46 What is User Centered Design 11:03 How do you help clients develop greater mindfulness about design 14:30 When the stakeholders “know” what the user needs19:25 Features and solution should be driven by understanding the problem 21:48 Changing the Portfolio Mindset 23:36 When they don’t know that they don’t understand the problem 25:40 Moving past the “just get it launched, we’ll fix it later” mindset 27:52 What do we mean by “MVP” and what do people actually need (not what do they want)? 29:43 What UX Metrics should we use to just success 31:28 Intranets… and pain 34:29 How much is good design is enough?Is there a point at which good design is not valuable? 36:44 Enticing management to support better design 38:52 If we are going to iterate, can’t just we fix the design later? 41:00 Dave’s hypothetical situation and a design-centric response 42:50 UX and Dev to working together on understanding user needs 45:59 Getting a more comprehensive view of what his happening for the user when they interact with hat you are building 48:51 What one thing do Marcy and John wish people understood about design 50:43 Getting the world to shift it’s thinking about design 51:51 Reaching Marcy and John for more information 54:27 Agile DC - Dave Nicolette Teaser 54:52 If you'd like to get in touch with Marcy Jacobs, you can find her on LinkedIn at <a href="https://www.linkedin.com/in/marcy-katz-jacobs-a26a5b" rel="nofollow" target="_blank">https://www.linkedin.com/in/marcy-katz-jacobs-a26a5b</a> John Tanner can be reached on the LeadingAgile site at <a href="http://www.leadingagile.com/guides/john-tanner/" rel="nofollow" target="_blank">http://www.leadingagile.com/guides/john-tanner/</a> or via LinkedIn at <a href="https://www.linkedin.com/in/tannerjs" rel="nofollow" target="_blank">https://www.linkedin.com/in/tannerjs</a> If you'd like to check out Agile DC to learn more about the even John mentioned, check out their website here: <a href="http://agiledc.org" rel="nofollow" target="_blank">http://agiledc.org</a>

Agile and UX w/ Marcy Jacobs and John Tanner