Kim Malone Scott's guest appearances

Kim Malone Scott

Decoder with Nilay Patel

The Learning Leader Show With Ryan Hawk

Work and Life with Stew Friedman

The IVY Podcast

Minutes To Understand

Jason Fried

Gary Vaynerchuk

Sydney Finkelstein

Dorie Clark

Tom Peters

David Allen

Mark Cuban

Scott Belsky

Jeff Bezos

David Epstein

Gretchen Rubin

Neil Blumenthal

Michael Bungay Stanier

Barry Schwartz

Carly Fiorina

OwlTail

Kim Malone Scott is author of Radical Candor: Be a Kickass Boss without Losing Your Humanity. It’s a great book about how to both care for and challenge the people around you. She has held a diverse range of leadership positions that have informed her theories on what makes a kickass boss! She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, she worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. She received her MBA from Harvard Business School and her BA from Princeton University. She is the author of three novels; she and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area. Stew and Kim discuss how to give constructive feedback and avoid manipulative insincerity, ruinous empathy, and obnoxious aggression. They explain how to practice and its importance as well as the dangers of feedback debt. For more check out RadicalCandor.com. Hosted on Acast. See acast.com/privacy for more information.

Kim Malone Scott is author of Radical Candor: Be a Kickass Boss without Losing Your Humanity. It’s a great book about how to both care for and challenge the people around you. She has held a diverse range of leadership positions that have informed her theories on what makes a kickass boss! She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, she worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. She received her MBA from Harvard Business School and her BA from Princeton University. She is the author of three novels; she and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area. Stew and Kim discuss how to give constructive feedback and avoid manipulative insincerity, ruinous empathy, and obnoxious aggression. They explain how to practice and its importance as well as the dangers of feedback debt. For more check out <a href="http://RadicalCandor.com" rel="nofollow" target="_blank">RadicalCandor.com</a>. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.

Ep 58. Kim Malone Scott: Radical Candor

The Learning Leader Show 223: Kim Malone Scott - Using Radical Candor To Be A Great Boss "It is important for leaders to be learners, not tellers." Show Notes:  Sustained Excellence. Common Themes of Leaders who Sustain Excellence:  They care about their people as humans, they care personally They are honest, not worried about being liked all the time, they are willing to challenge directly   Can you be both liked and respected?  Yes, but you shouldn't strive to be popular   Jony Ive and Steve Jobs story -- Steve told them the team their work was of poor quality. Jony said, "Why were you so harsh Steve?" Steve asked, "Why didn't you tell them the work was bad? It's your job to do that." Jony replied, "I didn't want them to be upset or distraught." Steve said, "You are vain. You just want to be liked." The biggest mistake new bosses make is trying to be liked by everyone and NOT being direct. Your employees should never have to say, "Why didn't you tell me sooner?" -- A great boss gives directly feedback in a timely manner A great boss creates an environment where everyone can tell the truth (up, down, and sideways in an organization) Understand the framework How to created this culture?  Start by asking for feedback. You can't give feedback if you're not willing to take it. Go to question: "What could I be doing to make it better for you?" Use a "Start, Stop, Continue" exercise   Create a "Speak Truth To Power" environment Embrace the discomfort "Listen with the intent to understand... Not just waiting to talk." Must reward the candor -- When you receive good feedback, you must implement it. You must fix the problem. Google/Sheryl Sandberg story  Sheryl's feedback: "You said "um" a lot during that presentation, would you like a speech coach?" -- "No, I'm fine, thanks." -- "Kim, when you say "um" every third word, it makes you sound stupid."  Sheryl knew she need to be very direct with Kim and they built a relationship of trust and care. That's the only way she was able to get through to Kim and help her     Hiring is the most important decision you will make as a leader  "If you're not dying to work with that person, don't hire them" Steve Jobs - "It's better to have a hole than an asshole" Dick Costolo - "You can't just hire great people and get out of their way. You must invest time in helping them, develop them even more."   Jony Ive - "New ideas are fragile. You must create space to talk about them." "Your job as the boss isn't to be the decider, it's to make sure everyone knows who the decider is." The Wright Brothers -- Watching birds for hours --&gt; Learning how to build wings for human airplane flight Dick Costolo -- Build in 2 hours of "think time" per day in your calendar Career advice:  "Quit talk of building a great resume, build a great life" Find people to have career talks with... Recount your life story with them. Zero in on changes you've made. Think "What motivates you about work?" Understand what drives you, what matters, why? -- Think about your dreams... Make sure your dreams and values are in alignment. Create a plan   "It is important for leaders to be learners, not tellers."  "When you say "Um" every third word, it makes you sound stupid." -- Sheryl Sandberg's direct feedback to Kim after a presentation to Larry &amp; Sergei   Social Media:  Read: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity Follow Kim on Twitter: @kimballscott Connect with me on LinkedIn Join our Facebook Group: The Learning Leader Community To Follow Me on Twitter: @RyanHawk12  More Learning: Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon Episode 216: Jim Collins -- How To Go From Good To Great Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions Episode 107: Simon Sinek – Leadership: It Starts With Why Episode edited by the great J Scott Donnell The Learning Leader Show is supported by Callaway Golf. We have partnered to give away The #1 selling Driver in 2017.  The Callaway GBB Epic Driver.  This club is valued at $499 and we are giving one away to a loyal listener of the show.  To enter the drawing: Tweet (or post on Instagram) a favorite leadership quote from an episode of The Learning Leader Show and tag/@ me on Twitter or Instagram.

The Learning Leader Show 223: Kim Malone Scott - Using Radical Candor To Be A Great Boss "It is important for leaders to be learners, not tellers." Show Notes: <ul> <li>Sustained Excellence. Common Themes of Leaders who Sustain Excellence: <ul> <li>They care about their people as humans, they care personally</li> <li>They are honest, not worried about being liked all the time, they are willing to challenge directly</li> </ul> </li> <li>Can you be both liked and respected? <ul> <li>Yes, but you shouldn't strive to be popular</li> </ul> </li> <li>Jony Ive and Steve Jobs story -- Steve told them the team their work was of poor quality. Jony said, "Why were you so harsh Steve?" Steve asked, "Why didn't you tell them the work was bad? It's your job to do that." Jony replied, "I didn't want them to be upset or distraught." Steve said, "You are vain. You just want to be liked."</li> <li>The biggest mistake new bosses make is trying to be liked by everyone and NOT being direct.</li> <li>Your employees should never have to say, "Why didn't you tell me sooner?" -- A great boss gives directly feedback in a timely manner</li> <li>A great boss creates an environment where everyone can tell the truth (up, down, and sideways in an organization)</li> <li>Understand the framework</li> <li>How to created this culture? <ul> <li>Start by asking for feedback. You can't give feedback if you're not willing to take it.</li> <li>Go to question: "What could I be doing to make it better for you?"</li> <li>Use a "Start, Stop, Continue" exercise</li> </ul> </li> <li>Create a "Speak Truth To Power" environment</li> <li>Embrace the discomfort</li> <li>"Listen with the intent to understand... Not just waiting to talk."</li> <li>Must reward the candor -- When you receive good feedback, you must implement it. You must fix the problem.</li> <li>Google/Sheryl Sandberg story <ul> <li>Sheryl's feedback: "You said "um" a lot during that presentation, would you like a speech coach?" -- "No, I'm fine, thanks." -- "Kim, when you say "um" every third word, it makes you sound stupid." <ul> <li>Sheryl knew she need to be very direct with Kim and they built a relationship of trust and care. That's the only way she was able to get through to Kim and help her</li> </ul> </li> </ul> </li> <li>Hiring is the most important decision you will make as a leader <ul> <li>"If you're not dying to work with that person, don't hire them"</li> <li>Steve Jobs - "It's better to have a hole than an asshole"</li> <li>Dick Costolo - "You can't just hire great people and get out of their way. You must invest time in helping them, develop them even more."</li> </ul> </li> <li>Jony Ive - "New ideas are fragile. You must create space to talk about them."</li> <li>"Your job as the boss isn't to be the decider, it's to make sure everyone knows who the decider is."</li> <li>The Wright Brothers -- Watching birds for hours --&gt; Learning how to build wings for human airplane flight</li> <li>Dick Costolo -- Build in 2 hours of "think time" per day in your calendar</li> <li>Career advice: <ul> <li>"Quit talk of building a great resume, build a great life"</li> <li>Find people to have career talks with... Recount your life story with them. Zero in on changes you've made. Think "What motivates you about work?" Understand what drives you, what matters, why? -- Think about your dreams... Make sure your dreams and values are in alignment. Create a plan</li> </ul> </li> <li>"It is important for leaders to be learners, not tellers."</li> </ul> "When you say "Um" every third word, it makes you sound stupid." -- Sheryl Sandberg's direct feedback to Kim after a presentation to Larry &amp; Sergei Social Media: <ul> <li>Read: <a href="https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509/ref=tmm_hrd_swatch_0?_encoding=UTF8&amp;qid=1503934430&amp;sr=8-1" rel="noopener nofollow" target="_blank">Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity</a></li> <li>Follow Kim on Twitter: <a href="https://twitter.com/kimballscott" rel="noopener nofollow" target="_blank">@kimballscott</a></li> <li>Connect with me on <a href="https://www.linkedin.com/in/ryanhawk12" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a></li> <li>Join our Facebook Group: <a href="https://www.facebook.com/groups/LearningLeader" rel="noopener noreferrer nofollow" target="_blank">The Learning Leader Community</a></li> <li>To Follow Me on Twitter: <a href="https://twitter.com/RyanHawk12" rel="nofollow" target="_blank">@RyanHawk12</a></li> </ul> More Learning: <a href="http://bit.ly/1OOLpjJ" rel="nofollow" target="_blank">Episode 078:</a> Kat Cole – From Hooters Waitress To President of Cinnabon <a href="http://bit.ly/2v8THlf" rel="noopener nofollow" target="_blank">Episode 216:</a> Jim Collins -- How To Go From Good To Great <a href="http://bit.ly/2h4yhvT" rel="noopener noreferrer nofollow" target="_blank">Episode 179:</a> How To Sustain Excellence - The Best Answers From 178 Questions <a href="http://bit.ly/21vBS5d" rel="nofollow" target="_blank">Episode 107:</a> Simon Sinek – Leadership: It Starts With Why Episode edited by the great <a href="http://www.runanddrummedia.com" rel="noopener noreferrer nofollow" target="_blank">J Scott Donnell</a> The Learning Leader Show is supported by <a href="http://cmp.callawaygolf.com/" rel="noopener noreferrer nofollow" target="_blank">Callaway Golf</a>. We have partnered to give away The #1 selling Driver in 2017.  The Callaway GBB Epic Driver.  This club is valued at $499 and we are giving one away to a loyal listener of the show.  To enter the drawing: <a href="https://twitter.com/RyanHawk12" rel="noopener noreferrer nofollow" target="_blank">Tweet</a> (or post on <a href="https://www.instagram.com/ryanhawk12/" rel="noopener noreferrer nofollow" target="_blank">Instagram</a>) a favorite leadership quote from an episode of The Learning Leader Show and tag/@ me on <a href="https://twitter.com/RyanHawk12" rel="noopener noreferrer nofollow" target="_blank">Twitter</a> or <a href="https://www.instagram.com/ryanhawk12/" rel="noopener noreferrer nofollow" target="_blank">Instagram</a>.

223: Kim Malone Scott - Using Radical Candor To Be A Great Boss

"Radical Candor" author and CEO coach Kim Malone Scott talks with Recode's Kara Swisher about how to be a better manager and leader. Based on her personal experiences at Apple, Google and several tech startups, Scott argues that most management failings come from bosses who are too nice rather than too mean, especially when they're talking to someone who looks different than them. She also discusses the current management crisis at Uber, which she attributes to a culture of "unchecked unilateral authority" that would be more at home in a "baboon troupe or totalitarian regime." Learn more about your ad choices. Visit podcastchoices.com/adchoices

"Radical Candor" author and CEO coach Kim Malone Scott talks with Recode's Kara Swisher about how to be a better manager and leader. Based on her personal experiences at Apple, Google and several tech startups, Scott argues that most management failings come from bosses who are too nice rather than too mean, especially when they're talking to someone who looks different than them. She also discusses the current management crisis at Uber, which she attributes to a culture of "unchecked unilateral authority" that would be more at home in a "baboon troupe or totalitarian regime." Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices" rel="nofollow" target="_blank">podcastchoices.com/adchoices</a>

Recode Decode: Kim Malone Scott, author, ‘Radical Candor’