Roland Gossage's guest appearances

Roland Gossage

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

eCom@One with Richard Hill

Christina Stembel

Rob Petrozzo

Henry Davis

Chris Mills

Brian Moran

Miki Agrawal

Ben Schott

Rand Fishkin

Jamie Oliver

Craig Campbell

Ariel Kaye

Robert Scoble

Matt Taylor

Rachel Swanson

ERIC SMITH

OwlTail

The Modernity of Site SearchWe recount Brian’s visit to Aime Leon Dore’s flagship store in Soho, talk about the store design, the need for physical retail for “anchoring” the ultimate vision of a brand.We contrast the store design of ALD with another Soho shopping experience: Shinola. The future of digital requires having a physical experience. Brian’s ALD experience will likely drive future digital purchases.We’re in a brave new world of being introduced to brands. Price doesn’t matter anymore. User accessibility is what’s important. “In-store is the next frontier for digital.”- BrianThere is still a lot of opportunity to optimize the experience for shoppers, if stores are able to create a seamless instore and online experience there would be a lot more growth.GroupBy’s Roland Gossage joins the show to talk about the past, present, and future of customer journey orchestration, and the tools that help us do that today. The GroupBy Product Discovery Platform powered by Google Cloud Retail AI drives the world’s most relevant and highly converting eCommerce websites. In the beginning days of eCommerce, it was all about working to create an online experience and seeing it would work. Now, twenty years later, the game has changed.“80% of clients who hit a website that have a poor user experience are likely to never return. So the stakes are much higher.” -RolandThe market is ready for a plunge. It’s getting bigger and better. Bringing in new waves of technology helps all parts of the market. “The old analogy was garbage in, garbage out and that still exists today. We realized upfront that we had to solve the data problem first. So we had to create the golden record.” -RolandAssociated Links:The Twitter post of Brian’s shirt from Aime Leon DoreLearn more about Roland Gossage, and GroupBy Inc.Get our latest report: Nine by NineSubscribe to InsidersListen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on Futurecommerce.fm, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

<h3>The Modernity of Site Search</h3><ul><li>We recount Brian’s visit to Aime Leon Dore’s flagship store in Soho, talk about the store design, the need for physical retail for “anchoring” the ultimate vision of a brand.</li><li>We contrast the store design of ALD with another Soho shopping experience: Shinola. </li><li>The future of digital requires having a physical experience. Brian’s ALD experience will likely drive future digital purchases.</li><li>We’re in a brave new world of being introduced to brands. Price doesn’t matter anymore. User accessibility is what’s important. </li><li>“In-store is the next frontier for digital.”- Brian</li><li>There is still a lot of opportunity to optimize the experience for shoppers, if stores are able to create a seamless instore and online experience there would be a lot more growth.</li><li>GroupBy’s Roland Gossage joins the show to talk about the past, present, and future of customer journey orchestration, and the tools that help us do that today. The GroupBy Product Discovery Platform powered by Google Cloud Retail AI drives the world’s most relevant and highly converting eCommerce websites. </li><li>In the beginning days of eCommerce, it was all about working to create an online experience and seeing it would work. Now, twenty years later, the game has changed.</li><li>“80% of clients who hit a website that have a poor user experience are likely to never return. So the stakes are much higher.” -Roland</li><li>The market is ready for a plunge. It’s getting bigger and better. Bringing in new waves of technology helps all parts of the market. </li><li>“The old analogy was garbage in, garbage out and that still exists today. We realized upfront that we had to solve the data problem first. So we had to create the golden record.” -Roland</li></ul><h3>Associated Links:</h3><ul><li>The Twitter post of <a href="https://twitter.com/brianjlange/status/1448359165722726403" rel="nofollow" target="_blank">Brian’s shirt from Aime Leon Dore</a></li><li>Learn more about <a href="https://www.linkedin.com/in/rolandgossage/" rel="nofollow" target="_blank">Roland Gossage</a>, and <a href="http://groupbyinc.com/future-commerce/?utm_source=futurecommerce&amp;utm_medium=website" rel="nofollow" target="_blank">GroupBy Inc.</a></li><li>Get our latest report: <a href="https://www.ninebynine.report/" rel="nofollow" target="_blank">Nine by Nine</a></li><li>Subscribe to <a href="https://mailchi.mp/futurecommerce/fcinsiders" rel="nofollow" target="_blank">Insiders</a></li><li>Listen to our other episodes of <a href="https://futurecommerce.fm/podcast" rel="nofollow" target="_blank">Future Commerce</a></li></ul><p> </p><p>Have any questions or comments about the show? Let us know on <a href="https://futurecommerce.fm/" rel="nofollow" target="_blank">Futurecommerce.fm</a>, or reach out to us on <a href="https://twitter.com/futurecommerce" rel="nofollow" target="_blank">Twitter</a>, <a href="https://www.facebook.com/futurecommercepodcast/?ref=br_rs" rel="nofollow" target="_blank">Facebook</a>, <a href="https://www.instagram.com/futurecommerce/" rel="nofollow" target="_blank">Instagram</a>, or <a href="https://www.linkedin.com/company/futurecommercepodcast/" rel="nofollow" target="_blank">LinkedIn</a>. We love hearing from our listeners!</p>

In-Store is the Next Frontier for Digital (Feat. Roland Gossage, CEO of GroupBy Inc.)

Roland has worked in the retail space for the last 20 years, the last 15 of those specifically being in eCommerce. In 2013 he became the CEO of GroupBy, a 70-strong team of conversion specialists based in Toronto who are dedicated to boosting the sales of eCommerce sites with their suite of eCommerce tools.  Roland is committed to creating seamless omni-channel experiences and improving existing eCommerce experiences and has done so for some of America’s largest companies including Bed Bath &amp; Beyond and CVS Pharmacy.  In this episode, he explains how to improve the customer journey on your site with search and navigation, how to get started with creating a more personalised experience, as well as how to use the data you collect within your brick and mortar store to create an improved experience online.  Roland shares some great quick wins you can start implementing to your site straight away to immediately improve your site experience, so get listening and use these tips to really ramp up your conversions!

<p>Roland has worked in the retail space for the last 20 years, the last 15 of those specifically being in eCommerce. In 2013 he became the CEO of GroupBy, a 70-strong team of conversion specialists based in Toronto who are dedicated to boosting the sales of eCommerce sites with their suite of eCommerce tools. </p> <p>Roland is committed to creating seamless omni-channel experiences and improving existing eCommerce experiences and has done so for some of America’s largest companies including Bed Bath &amp; Beyond and CVS Pharmacy. </p> <p>In this episode, he explains how to improve the customer journey on your site with search and navigation, how to get started with creating a more personalised experience, as well as how to use the data you collect within your brick and mortar store to create an improved experience online. </p> <p>Roland shares some great quick wins you can start implementing to your site straight away to immediately improve your site experience, so get listening and use these tips to really ramp up your conversions!</p>

E68: Roland Gossage - Gain An Edge Over Your Competitors With Advanced Site Search & Personalisation