Carol Juel's guest appearances

Carol Juel

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Tech(e)valuation

Reid Hoffman

Rich Karlgaard

Peter Diamandis

Fannie Mae

Seth Godin

Ralph Lauren

Marc Lore

Estee Lauder

Scott Galloway

Larry Sanger

Pat Grady

Simon Sinek

Scott Adams

Peter Zeihan

Stanley McChrystal

OwlTail

In the final installment of Ben's interview with Carol Juel, CTO &amp; COO of Synchrony Financial, Carol delves into the significance of data in developing cutting-edge customer solutions. She also sheds light on the impact of emerging technologies like AI, ML, and ChatGPT in the fintech industry.

In the final installment of Ben's interview with Carol Juel, CTO &amp; COO of Synchrony Financial, Carol delves into the significance of data in developing cutting-edge customer solutions. She also sheds light on the impact of emerging technologies like AI, ML, and ChatGPT in the fintech industry.

e5 p2 : Synchrony CTO and COO Carol Juel

Ben welcomes Carol Juel, the Executive Vice President, Chief Technology, and Operating Officer at Synchrony Financial, to the podcast. Carol is at the forefront of the firm's overall IT strategy and digital transformation. Synchrony Financial provides a wide range of financial products, customer solutions, and digital capabilities, and Carol is focused on delivering seamless customer experiences, modernizing the company's operations, and enhancing engagement with millions of cardholders. In the first part of their conversation, Carol shares her journey in technology, her commitment to diversity in the industry, and the impressive scope and impact of Synchrony Financial.

Ben welcomes Carol Juel, the Executive Vice President, Chief Technology, and Operating Officer at Synchrony Financial, to the podcast. Carol is at the forefront of the firm's overall IT strategy and digital transformation. Synchrony Financial provides a wide range of financial products, customer solutions, and digital capabilities, and Carol is focused on delivering seamless customer experiences, modernizing the company's operations, and enhancing engagement with millions of cardholders. In the first part of their conversation, Carol shares her journey in technology, her commitment to diversity in the industry, and the impressive scope and impact of Synchrony Financial.

e5 p1 : Synchrony CTO and COO Carol Juel

527: Synchrony Financial Chief Information Officer Carol Juel discusses   Two strategic decisions IT made to rebuild its technology at the outset of Synchrony  Carol’s talent strategy, including why she looked for individuals who wanted to stay beyond the Synchrony’s IPO and were willing to learn How health and safety has become a requirement of digital transformations The company’s three pronged AI approach around machine learning, intelligent virtual assistants, and RPA How the company uses machine learning models to better understand and detect fraud sooner The COVID-19 pandemic, including three steps the company took that helped it move quickly once the pandemic struck The massive technology transformation the company undertook to get its associates home in March Steps Carol and the company have taken to support its employees throughout the pandemic, including launching a virtual summer camp and an after school program to help Synchrony parents and kids

527: Synchrony Financial Chief Information Officer Carol Juel discusses  <ul> <li>Two strategic decisions IT made to rebuild its technology at the outset of Synchrony </li> <li>Carol’s talent strategy, including why she looked for individuals who wanted to stay beyond the Synchrony’s IPO and were willing to learn</li> <li>How health and safety has become a requirement of digital transformations</li> <li>The company’s three pronged AI approach around machine learning, intelligent virtual assistants, and RPA</li> <li>How the company uses machine learning models to better understand and detect fraud sooner</li> <li>The COVID-19 pandemic, including three steps the company took that helped it move quickly once the pandemic struck</li> <li>The massive technology transformation the company undertook to get its associates home in March</li> <li>Steps Carol and the company have taken to support its employees throughout the pandemic, including launching a virtual summer camp and an after school program to help Synchrony parents and kids</li></ul>