Filip Lam's guest appearances

Filip Lam

The Learning & Development Podcast

L&D Disrupt 

OwlTail

In a demanding environment where you’re scaling quickly and hiring fast, it can sometimes feel like everything needed to happen yesterday!  Where you originally needed to onboard 10 employees, you now need a programme that you can roll out for 100 or even 1000 people to support your growth.  This is where you need to figure out how to work smarter, not harder. In this episode of L&amp;D Disrupt, we’re joined by Filip Lam, People Growth at Alan, to really unpick how we can leverage technology to save us time and drive performance.   Running order: 00:00 Intro 01:22 Biggest challenges faced by high growth companies 03:14 Working out where L&amp;D has the biggest impact 11:00 What modern L&amp;D looks like 15:53 The role of tech in building new learning experiences 19:19 How far should you plan ahead? 21:00 Exciting new trends in the space! 23:43 Quickfire round  How to connect: Find Filip on: https://www.linkedin.com/in/filiplam/  Find Nelson on: LinkedIn: https://www.linkedin.com/in/nelsonsivalingam/ Twitter: https://twitter.com/ThatNelsonDude  Find HowNow on: LinkedIn: https://www.linkedin.com/company/hownowhq/ Twitter: https://twitter.com/hownowteam Instagram: https://www.instagram.com/hownowhq/ Our Website: https://gethownow.com/  ---   Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

In a demanding environment where you’re scaling quickly and hiring fast, it can sometimes feel like everything needed to happen yesterday!  Where you originally needed to onboard 10 employees, you now need a programme that you can roll out for 100 or even 1000 people to support your growth.  This is where you need to figure out how to work smarter, not harder. In this episode of L&amp;D Disrupt, we’re joined by Filip Lam, People Growth at Alan, to really unpick how we can leverage technology to save us time and drive performance. Running order: 00:00 Intro 01:22 Biggest challenges faced by high growth companies 03:14 Working out where L&amp;D has the biggest impact 11:00 What modern L&amp;D looks like 15:53 The role of tech in building new learning experiences 19:19 How far should you plan ahead? 21:00 Exciting new trends in the space! 23:43 Quickfire round How to connect: Find Filip on: <a href="https://www.linkedin.com/in/filiplam/" rel="nofollow" target="_blank">https://www.linkedin.com/in/filiplam/</a> Find Nelson on: LinkedIn: <a href="https://www.linkedin.com/in/nelsonsivalingam/" rel="nofollow" target="_blank">https://www.linkedin.com/in/nelsonsivalingam/</a> Twitter: <a href="https://twitter.com/ThatNelsonDude" rel="nofollow" target="_blank">https://twitter.com/ThatNelsonDude</a> Find HowNow on: LinkedIn: <a href="https://www.linkedin.com/company/hownowhq/" rel="nofollow" target="_blank">https://www.linkedin.com/company/hownowhq/</a> Twitter: <a href="https://twitter.com/hownowteam" rel="nofollow" target="_blank">https://twitter.com/hownowteam</a> Instagram: <a href="https://www.instagram.com/hownowhq/" rel="nofollow" target="_blank">https://www.instagram.com/hownowhq/</a> Our Website: <a href="https://gethownow.com/" rel="nofollow" target="_blank">https://gethownow.com/</a> --- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/gethownow/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/gethownow/message</a>

The Intersection Between Tech And Performance With Filip Lam | Episode 18

The aim of this series is to highlight the important shift that some L&amp;D leaders and practitioners have made in order to more predictably and reliably affect individual and organisational performance, achieving much more as a consequence.  For the fifth episode, Guy Wallace and I speak with Filip Lam, Head of L&amp;D at Klarna about how his performance-oriented approach, coupled with smart technology, means he can move quickly and demonstrably add value whilst almost eliminating administration with automation. KEY TAKEAWAYS  Don´t be afraid of automation. The fact it works so well elevates appreciation and demand for the L&amp;D team. Using Filip´s approach a two-person team can facilitate training for hundreds of employees. The right LMS is essential for automation. In the podcast, Filip explains how to choose the right LMS for your organisation. Let your users create the training, pick the best, then tweak and use that. Making other people better should be a part of every single person´s job. That mindset results in users for whom creating training becomes second nature. If the training does not accurately reflect the way something is done in reality, it will not be effective. You cannot shortcut the research stage of L&amp;D, but by bringing all of the stakeholders involved in a process together you can do things much faster. There is no need to wait for buy-in or the culture to change to be able to pivot for performance. You can just do it. Be laser-focused on what makes a difference.  If you don´t understand the performance problem and gap you cannot have a positive impact. Don´t be afraid to challenge and organisation on what they think should be done. Standadising elements of your approach enable you to replicate your success and do so at scale.    BEST MOMENTS 'In 13 months, we went from having 50 trainees on our platform to 1,950. And that is with two people in the team.' 'don’t be frightened of automation, it's eliminating your admin and elevating what your humans are there to do.' 'You train the way that you want to perform.' 'You need to change your process to fit humans, not the other way around.'   VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523    EPISODE RESOURCES Looop LMS - https://www.looop.co https://www.amazon.co.uk/Driving-Performance-through-Learning-employees/dp/0749497432   ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD   Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  L&amp;D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ This show was brought to you by Progressive Media

The aim of this series is to highlight the important shift that some L&amp;D leaders and practitioners have made in order to more predictably and reliably affect individual and organisational performance, achieving much more as a consequence.  For the fifth episode, Guy Wallace and I speak with Filip Lam, Head of L&amp;D at Klarna about how his performance-oriented approach, coupled with smart technology, means he can move quickly and demonstrably add value whilst almost eliminating administration with automation. KEY TAKEAWAYS <ul> <li>Don´t be afraid of automation. The fact it works so well elevates appreciation and demand for the L&amp;D team.</li> <li>Using Filip´s approach a two-person team can facilitate training for hundreds of employees.</li> <li>The right LMS is essential for automation.</li> <li>In the podcast, Filip explains how to choose the right LMS for your organisation.</li> <li>Let your users create the training, pick the best, then tweak and use that.</li> <li>Making other people better should be a part of every single person´s job. That mindset results in users for whom creating training becomes second nature.</li> <li>If the training does not accurately reflect the way something is done in reality, it will not be effective.</li> <li>You cannot shortcut the research stage of L&amp;D, but by bringing all of the stakeholders involved in a process together you can do things much faster.</li> <li>There is no need to wait for buy-in or the culture to change to be able to pivot for performance. You can just do it.</li> <li>Be laser-focused on what makes a difference. </li> <li>If you don´t understand the performance problem and gap you cannot have a positive impact.</li> <li>Don´t be afraid to challenge and organisation on what they think should be done.</li> <li>Standadising elements of your approach enable you to replicate your success and do so at scale.</li> </ul> BEST MOMENTS 'In 13 months, we went from having 50 trainees on our platform to 1,950. And that is with two people in the team.' 'don’t be frightened of automation, it's eliminating your admin and elevating what your humans are there to do.' 'You train the way that you want to perform.' 'You need to change your process to fit humans, not the other way around.' VALUABLE RESOURCES The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523" rel="nofollow" target="_blank">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a> EPISODE RESOURCES Looop LMS - <a href="https://www.looop.co" rel="nofollow" target="_blank">https://www.looop.co</a> <a href="https://www.amazon.co.uk/Driving-Performance-through-Learning-employees/dp/0749497432" rel="nofollow" target="_blank">https://www.amazon.co.uk/Driving-Performance-through-Learning-employees/dp/0749497432</a> ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD  <ul> <li>Twitter:  <a href="https://twitter.com/davidinlearning/" rel="nofollow" target="_blank">https://twitter.com/davidinlearning/</a></li> <li>LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/" rel="nofollow" target="_blank">https://www.linkedin.com/in/davidjameslinkedin/</a> </li> <li>L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective/" rel="nofollow" target="_blank">https://360learning.com/the-l-and-d-collective/</a></li> <li>Blog: <a href="https://360learning.com/blog/" rel="nofollow" target="_blank">https://360learning.com/blog/</a></li> </ul>This show was brought to you by <a href="https://progressivestudios.co/" rel="nofollow" target="_blank">Progressive Media</a>