John Laino's guest appearances

John Laino

Strikedeck Radio: Customer Success Live

Jim Johnson

Jack Phillips

Jennifer Griffin

Evan Rich

Ari Hoffman

Jim Kalbach

Jason Whitman

Karen Rhorer

Rona Yang

Bill Cushard

Mike Sasaki

Chad Horenfeldt

Damien Howley

Shane Metcalf

Michael Fulvio

OwlTail

ServiceTitan

John Laino, the Vice President of Customer Success from ServiceTitan  joins Kristen to talk about a very cool initiative he kicked off on his team called ALIGN, which is all about optimizing customer outcomes to go beyond product adoption.

Ep 50 - John Laino, VP of Customer Success at ServiceTitan