Ulrik Carlsson's guest appearances

Ulrik Carlsson

CRM Rocks

CRM MVP Podcast

Steve Mordue

Nick Doelman

Julie Yack

Tony Stein

Neil Benson

Salim Adamon

Leon Tribe

Gustaf Westerlund

Ben Vollmer

Ivan Stano

Brian Galicia

Daryl LaBar

Kylie Kiser

John Gravely

Rachel Profitt

OwlTail

Sarah Jelinek

On this episode, Customer Service world-class experts and Community Leaders Sarah Jelinek and Ulrik Carlsson stop by the show to discuss whether Microsoft Dynamics 365 is the right Customer Service solution for all organizations out there. We discuss:  Reasoning behind managing customer service on a separate stand-alone solution. Why Dynamics 365 makes sense as a Customer Service solution What can companies do to prepare to move their Customer Service operations to Dynamics 365 Common issues that arise during Customer Service implementations Information Technology Infrastructure Library (ITIL), the most widely accepted approach to IT service management in the world Other Microsoft Business Solutions that can greatly improve your Customer Service effectiveness and customer experience  Follow our experts on twitter: Sarah: https://twitter.com/dyn365diva Ulrik: https://twitter.com/crmchartguy Learn more about ITIL: https://www.axelos.com/best-practice-solutions/itil/what-is-itil

On this episode, Customer Service world-class experts and Community Leaders Sarah Jelinek and Ulrik Carlsson stop by the show to discuss whether Microsoft Dynamics 365 is the right Customer Service solution for all organizations out there. We discuss: <ul> <li>Reasoning behind managing customer service on a separate stand-alone solution.</li> <li>Why Dynamics 365 makes sense as a Customer Service solution</li> <li>What can companies do to prepare to move their Customer Service operations to Dynamics 365</li> <li>Common issues that arise during Customer Service implementations</li> <li>Information Technology Infrastructure Library (ITIL), the most widely accepted approach to IT service management in the world</li> <li>Other Microsoft Business Solutions that can greatly improve your Customer Service effectiveness and customer experience</li> </ul> Follow our experts on twitter: Sarah: <a href="https://twitter.com/dyn365diva" rel="nofollow" target="_blank">https://twitter.com/dyn365diva</a> Ulrik: <a href="https://twitter.com/crmchartguy" rel="nofollow" target="_blank">https://twitter.com/crmchartguy</a> Learn more about ITIL: <a href="https://www.axelos.com/best-practice-solutions/itil/what-is-itil" rel="nofollow" target="_blank">https://www.axelos.com/best-practice-solutions/itil/what-is-itil</a>

Episode 17: Is Dynamics 365 the best Customer Service solution for every organization?, with Sarah Jelinek and Ulrik Carlsson

Episode 52: Markus Erlandsson talks to Ulrik Calrsson (CRMChartGuy) from Elev8 Solutions about KPI and Analytics with Power BI, the conversation starts with what is the “power” on Power BI, and some pitfalls to avoid https://media.blubrry.com/crmrocks/b/content.blubrry.com/crmrocks/crmrocks-com-Episode-52-KPI-and-Analytics-with-Power-BI-with-Ulrik-Carlsson.mp3 Bio: Ulrik is from Denmark and has been living in San Francisco for just over 6 years and has been working with Dynamics for 12 years and counting. Since version 1.2 and with CRM systems in general for 17+ years. He is now a Sr. Solution Architect with Elev8 Solutions with a passion for visualizing data and getting the most knowledge and insights out of it. Been writing on CRMChartGuy for just over 4 years and did the first Dynamics 365 trainings in Africa and the Middle East He has done a number of Business Intelligence and Power BI classes for Microsoft including eXtreme 365 where he got voted best speaker on the technical track Links PowerObjects CRM University https://crmchartguy.wordpress.com/ Power BI Guided LearningThe post KPI and Analytics with Power BI with Ulrik Carlsson first appeared on CRM Rocks.

<a href="https://crmrocks.com/wp-content/uploads/2017/04/Ulrik-Carlsson.jpg" rel="nofollow" target="_blank"></a>Episode 52: Markus Erlandsson talks to Ulrik Calrsson (CRMChartGuy) from Elev8 Solutions about KPI and Analytics with Power BI, the conversation starts with what is the “power” on Power BI, and some pitfalls to avoid <a href="https://media.blubrry.com/crmrocks/b/content.blubrry.com/crmrocks/crmrocks-com-Episode-52-KPI-and-Analytics-with-Power-BI-with-Ulrik-Carlsson.mp3" rel="nofollow" target="_blank">https://media.blubrry.com/crmrocks/b/content.blubrry.com/crmrocks/crmrocks-com-Episode-52-KPI-and-Analytics-with-Power-BI-with-Ulrik-Carlsson.mp3</a> Bio: Ulrik is from Denmark and has been living in San Francisco for just over 6 years and has been working with Dynamics for 12 years and counting. Since version 1.2 and with CRM systems in general for 17+ years. He is now a Sr. Solution Architect with Elev8 Solutions with a passion for visualizing data and getting the most knowledge and insights out of it. Been writing on CRMChartGuy for just over 4 years and did the first Dynamics 365 trainings in Africa and the Middle East He has done a number of Business Intelligence and Power BI classes for Microsoft including eXtreme 365 where he got voted best speaker on the technical track Links <a href="http://www.powerobjects.com/dynamics-crm-events/" rel="noopener noreferrer nofollow" target="_blank">PowerObjects CRM University</a> <a href="https://crmchartguy.wordpress.com/" rel="noopener noreferrer nofollow" target="_blank">https://crmchartguy.wordpress.com/</a> <a href="https://powerbi.microsoft.com/en-us/guided-learning/" rel="noopener noreferrer nofollow" target="_blank">Power BI Guided Learning</a>The post <a href="https://crmrocks.com/2017/04/21/kpi-and-analytics-with-power-bi-with-ulrik-carlsson/" rel="nofollow" target="_blank">KPI and Analytics with Power BI with Ulrik Carlsson</a> first appeared on <a href="https://crmrocks.com" rel="nofollow" target="_blank">CRM Rocks</a>.

KPI and Analytics with Power BI with Ulrik Carlsson