Peter Hirst's guest appearances

Peter Hirst

Take The Lead

James Miller Lifeology Radio

Annie Duke

Ken Fisher

Tom Wheelwright

Whitney Johnson

Dorie Clark

David Allen

Francis Tapon

Christy Whitman

Rich Karlgaard

Joann Lublin

Kara Goldin

Mark Skousen

Nir Eyal

Perry Marshall

Chris Westfall

OwlTail

Micah Solomon

With the vast technological access we have today, a bigger room for experimentation opportunities has opened up. Talking about the great and exciting things in the world of technology and bringing that information through his educational programs is Senior Associate Dean for Executive Education at MIT Sloan School of Management, Dr. Peter Hirst. In this episode, Dr. Hirst shares with Dr. Diane Hamilton his journey from London to MIT along with the latest about artificial intelligence and access to information. Known for his innovative executive education programs for individuals and companies, Dr. Hirst lets us in on how he develops, designs, and delivers the programs out there. One of the main issues businesses and organizations grapple with is customer service. Top authority on customer service, Micah Solomon, sits down with Dr. Diane Hamilton to share how we can overcome this problem and create great customer experience. Author of the book, Ignore Your Customers (And They’ll Go Away), he lets us in on how he delivers turnaround customer service to organizations, starting with its culture, and cites some great examples of big companies who do exceptionally with their customer service.   Love the show? Subscribe, rate, review, and share!Here’s How »Join the Take The Lead community today:DrDianeHamilton.comDr. Diane Hamilton FacebookDr. Diane Hamilton TwitterDr. Diane Hamilton LinkedInDr. Diane Hamilton YouTubeDr. Diane Hamilton Instagram

With the vast technological access we have today, a bigger room for experimentation opportunities has opened up. Talking about the great and exciting things in the world of technology and bringing that information through his educational programs is Senior Associate Dean for Executive Education at MIT Sloan School of Management, <a href="https://www.linkedin.com/in/peterhirst/" rel="noopener noreferrer nofollow" target="_blank">Dr. Peter Hirst</a>. In this episode, Dr. Hirst shares with Dr. Diane Hamilton his journey from London to MIT along with the latest about artificial intelligence and access to information. Known for his innovative executive education programs for individuals and companies, Dr. Hirst lets us in on how he develops, designs, and delivers the programs out there. One of the main issues businesses and organizations grapple with is customer service. Top authority on customer service, <a href="https://www.linkedin.com/in/customerguru/" rel="noopener noreferrer nofollow" target="_blank">Micah Solomon</a>, sits down with Dr. Diane Hamilton to share how we can overcome this problem and create great customer experience. Author of the book, <a href="https://www.amazon.com/Ignore-Your-Customers-Theyll-Away/dp/1799709612" rel="noopener noreferrer nofollow" target="_blank">Ignore Your Customers (And They’ll Go Away)</a>, he lets us in on how he delivers turnaround customer service to organizations, starting with its culture, and cites some great examples of big companies who do exceptionally with their customer service. Love the show? Subscribe, rate, review, and share!<ul><li><a href="https://drdianehamilton.com/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/" rel="noopener noreferrer nofollow" target="_blank">Here’s How »</a></li></ul>Join the Take The Lead community today: <ul><li><a href="https://drdianehamilton.com/" rel="noopener noreferrer nofollow" target="_blank">DrDianeHamilton.com</a></li><li><a href="https://www.facebook.com/drdianehamilton/" rel="noopener noreferrer nofollow" target="_blank">Dr. Diane Hamilton Facebook</a></li><li><a href="https://twitter.com/DrDianeHamilton" rel="noopener noreferrer nofollow" target="_blank">Dr. Diane Hamilton Twitter</a></li><li><a href="https://www.linkedin.com/in/drdianehamilton/" rel="noopener noreferrer nofollow" target="_blank">Dr. Diane Hamilton LinkedIn</a></li><li><a href="https://www.youtube.com/user/DrDianeHamilton" rel="noopener noreferrer nofollow" target="_blank">Dr. Diane Hamilton YouTube</a></li><li><a href="https://www.instagram.com/drdianehamilton/" rel="noopener noreferrer nofollow" target="_blank">Dr. Diane Hamilton Instagram</a></li></ul>

Bringing Technology To Education With Dr. Peter Hirst and Delivering Exceptional Customer Service With Micah Solomon