Eli Federman's guest appearances

Eli Federman

The Nice Guys on Business

Karen Briscoe

Christy Whitman

Arianna Huffington

Sally Kohn

Alissa Daire Nelson

Daphne Scott

Chris Bailey

Chris Westfall

Jill Schlesinger

Laura Roeder

Phil Jones

Jeffrey Gitomer

Jason Hartman

Lars Hedenborg

Krista Mashore

OwlTail

 Eli Federman-@efed27  Doug- @DJDoug  Strickland- @NiceGuyonBiz   Every experience that you provide to your customer molds their impression of your company. Eli Federman knows how to improve that. Hear all about it on The Nice Guys today.   Eli's company is Customer Service Simplified, and he works every day to help other companies Improve the customer experience.  He Helped a large U.S. mobile carrier re-imagine their customer experience across all channels.   There are 3 critical elements- People, Process and Technology.  It all comes down to leadership. As the CEO, you must be in touch with what your customers want.   It's critical to have the right people who are passionate about creating a great customer experience.   Chief Customer Experience Officer. 10 years ago, this position didn't exist.   Simple things can have a huge impact.    Check out Eli's company www.simplifyingservice.com - A look through his website will lead you to various publications and blog posts he's written and hopefully leave you with a bit of learning for what makes an outstanding customer experience   Contact Eli- eli@simplifyingservice.com   Please visit our sponsors-  The voice of the Nice Guys podcast can be the voice of your podcast or business too! Steve O'Brien can do your voiceover, tell him The Nice Guys sent you.  http://steveobrienvo.com/   Click through our Amazon.com link before buying anything.  As Amazon.com affiliates, we receive a small commission on purchases made after clicking our links. It cost you nothing extra but supports the podcast. Thanks in advance.   Want to ask us a question or record a show intro for us? Call 4242-DJDoug and leave us a message.    Subscribe to the Podcast   Don't underestimate the Power of Nice.

Eli Federman-<a href="https://twitter.com/efed27" rel="nofollow" target="_blank">@efed27</a> Doug- @DJDoug Strickland- @NiceGuyonBiz Every experience that you provide to your customer molds their impression of your company. Eli Federman knows how to improve that. Hear all about it on The Nice Guys today. Eli's company is Customer Service Simplified, and he works every day to help other companies Improve the customer experience. He Helped a large U.S. mobile carrier re-imagine their customer experience across all channels. There are 3 critical elements- People, Process and Technology. It all comes down to leadership. As the CEO, you must be in touch with what your customers want. It's critical to have the right people who are passionate about creating a great customer experience. Chief Customer Experience Officer. 10 years ago, this position didn't exist. Simple things can have a huge impact. Check out Eli's company <a href="http://www.simplifyingservice.com" rel="nofollow" target="_blank">www.simplifyingservice.com</a> - A look through his website will lead you to various publications and blog posts he's written and hopefully leave you with a bit of learning for what makes an outstanding customer experience Contact Eli- <a href="mailto:eli@simplifyingservice.com">eli@simplifyingservice.com</a> Please visit our sponsors- The voice of the Nice Guys podcast can be the voice of your podcast or business too! Steve O'Brien can do your voiceover, tell him The Nice Guys sent you. <a href="http://steveobrienvo.com/" rel="nofollow" target="_blank">http://steveobrienvo.com/</a> Click through our <a href="http://www.amazon.com/?tag=nice041-20" rel="nofollow" target="_blank">Amazon.com link</a> before buying anything. As <a href="http://Amazon.com" rel="nofollow" target="_blank">Amazon.com</a> affiliates, we receive a small commission on purchases made after clicking our links. It cost you nothing extra but supports the podcast. Thanks in advance. Want to ask us a question or record a show intro for us? Call 4242-DJDoug and leave us a message. <a href="https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2" rel="nofollow" target="_blank"> Subscribe to the Podcast</a> Don't underestimate the Power of Nice.

165: Improve your customer experience with Eli Federman 