15 Podcast Episodes
The one with the BPO Brand Love- Jose Herrera E77
The one with the BPO Brand Love- Jose Herrera E77
🎤Changing the BPO industry through employee experience and matching agents to brands they love in “The one with the BPO... Read more
9 Aug 2022
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30mins
Corporate CPR Episode 32 - Creating an Excellent Customer Experience with Jose Herrera
Corporate CPR Episode 32 - Creating an Excellent Customer Experience with Jose Herrera
Jose Herrera is the CEO and co-founder of Horatio, a Customer Experience company for today's fastest-growing brands. Jos... Read more
23 Mar 2022
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35mins
159: Understanding How to Build a Strong Response Time and Increase Your CSAT Score with Jose Herrera
159: Understanding How to Build a Strong Response Time and Increase Your CSAT Score with Jose Herrera
Jose Herrera is the CEO and co-founder of a Horatio, a Customer Experience company for today's fast-growing brands. Jose... Read more
15 Mar 2022
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22mins
El lado B de Jose Herrera, una perseverante
El lado B de Jose Herrera, una perseverante
Hablamos con Jose Herrera, dueña de ‘Jose Herrera Bikinis’, tienda que la está rompiendo y dejando una enorme marca en l... Read more
7 Feb 2022
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44mins
CXChronicles Podcast 139 with Jose Herrera, CEO at Hire Horatio CX
CXChronicles Podcast 139 with Jose Herrera, CEO at Hire Horatio CX
Hey CX Nation,In episode #139 of The CXChronicles Podcast we welcomed Jose Herrera, CEO at Hire Horatio CX based in New ... Read more
11 Oct 2021
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30mins
How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera
How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera
Why are vision and mission statements often so overlooked? Most companies have them, but employees often don't even know... Read more
6 Sep 2021
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18mins
VIGITALK with JOSE HERRERA
VIGITALK with JOSE HERRERA
Hoy tenemos el placer de tener con nosotros a una persona que ha luchado mucho por nuestra musica en España. Nos ha cont... Read more
11 Jun 2021
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2hr 9mins
Core values, brand equity and the importance of the customer experience with Jose Herrera, CEO and founder of Horatio
Core values, brand equity and the importance of the customer experience with Jose Herrera, CEO and founder of Horatio
Jose came to America from the Dominican Republic for college. Upon graduation, he got a start in business in Wall Street... Read more
8 Jun 2021
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30mins
03XX Series Jose Herrera (Remembering Sgt. Joseph M. Garrison)
03XX Series Jose Herrera (Remembering Sgt. Joseph M. Garrison)
In this Episode, Co-Founder and Host Tyler Pawlak sits with Jose Herrera (Co-Founder of the 03XX Series) and traverses O... Read more
6 Jun 2021
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2hr 16mins
Conspirinormal 338- Jose Herrera - PSI and memetic warfare
Conspirinormal 338- Jose Herrera - PSI and memetic warfare
We welcome first time guest Jose Herrera to the show to speak about some very interesting concepts. These are ideas abou... Read more
8 Nov 2020
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1hr 42mins