Jose Herrera

15 Podcast Episodes

The one with the BPO Brand Love- Jose Herrera E77

The one with the BPO Brand Love- Jose Herrera E77

🎤Changing the BPO industry through employee experience and matching agents to brands they love in “The one with the BPO... Read more

9 Aug 2022

30mins

Corporate CPR Episode 32 - Creating an Excellent Customer Experience with Jose Herrera

Corporate CPR Episode 32 - Creating an Excellent Customer Experience with Jose Herrera

Jose Herrera is the CEO and co-founder of Horatio, a Customer Experience company for today's fastest-growing brands. Jos... Read more

23 Mar 2022

35mins

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159: Understanding How to Build a Strong Response Time and Increase Your CSAT Score with Jose Herrera

159: Understanding How to Build a Strong Response Time and Increase Your CSAT Score with Jose Herrera

Jose Herrera is the CEO and co-founder of a Horatio, a Customer Experience company for today's fast-growing brands. Jose... Read more

15 Mar 2022

22mins

El lado B de Jose Herrera, una perseverante

El lado B de Jose Herrera, una perseverante

Hablamos con Jose Herrera, dueña de ‘Jose Herrera Bikinis’, tienda que la está rompiendo y dejando una enorme marca en l... Read more

7 Feb 2022

44mins

Most Popular

CXChronicles Podcast 139 with Jose Herrera, CEO at Hire Horatio CX

CXChronicles Podcast 139 with Jose Herrera, CEO at Hire Horatio CX

Hey CX Nation,In episode #139 of The CXChronicles Podcast we welcomed Jose Herrera, CEO at Hire Horatio CX based in New ... Read more

11 Oct 2021

30mins

How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera

How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera

Why are vision and mission statements often so overlooked? Most companies have them, but employees often don't even know... Read more

6 Sep 2021

18mins

VIGITALK with JOSE HERRERA

VIGITALK with JOSE HERRERA

Hoy tenemos el placer de tener con nosotros a una persona que ha luchado mucho por nuestra musica en España. Nos ha cont... Read more

11 Jun 2021

2hr 9mins

Core values, brand equity and the importance of the customer experience with Jose Herrera, CEO and founder of Horatio

Core values, brand equity and the importance of the customer experience with Jose Herrera, CEO and founder of Horatio

Jose came to America from the Dominican Republic for college. Upon graduation, he got a start in business in Wall Street... Read more

8 Jun 2021

30mins

03XX Series Jose Herrera (Remembering Sgt. Joseph M. Garrison)

03XX Series Jose Herrera (Remembering Sgt. Joseph M. Garrison)

In this Episode, Co-Founder and Host Tyler Pawlak sits with Jose Herrera (Co-Founder of the 03XX Series) and traverses O... Read more

6 Jun 2021

2hr 16mins

Conspirinormal 338- Jose Herrera - PSI and memetic warfare

Conspirinormal 338- Jose Herrera - PSI and memetic warfare

We welcome first time guest Jose Herrera to the show to speak about some very interesting concepts. These are ideas abou... Read more

8 Nov 2020

1hr 42mins

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