Lucas Gray's guest appearances

Lucas Gray

The Young Architect Podcast

Design Your Dream Home

Best Practice Fireside Chats

Mark LePage

Illya Azaroff

Christine Williamson

Julia Gamolina

Michele Hottel

Eric Reinholdt

Doug Patt

Daniel Davis

Tom Jacobs

Bill Martin

Mark Gardner

John Cary

Jerry Garcia

Norm Horn

Todd Reding

OwlTail

The client experience is at the heart of architectural work. Delivering an attentive experience through every phase is what will lead to a happy client,  repeat business, and referrals for your firm. In fact, this experience starts before you even land a client. Becoming in tune with your potential clients’ feelings, thoughts, and questions will help you to meet them where they are. In this Section Cut session, Lucas Gray and Dena Alspach of Charrette Venture Group explained how delivering an excellent client experience from day one is what will elevate the relationship with your client beyond a transaction.Interview Takeaways: Get in tune with potential clients’ feelings Nurture the client relationship Set the right expectations Strengthen your onboarding process Find the best way to share documents Document when you reach milestones Reach out to the client regularly Show where the money is going Get feedback Check in annually after a project closes Show Links Connect with Lucas Gray on LinkedIn or Twitter  Connect with Dena Alspach on LinkedIn or Twitter  Check out Charrett Venture Group  Connect with Joann Lui on LinkedIn  Check out Monograph  Follow Monograph on LinkedIn or Instagram   Listen and read more about Monograph 

The client experience is at the heart of architectural work. Delivering an attentive experience through every phase is what will lead to a happy client,  repeat business, and referrals for your firm. In fact, this experience starts before you even land a client. Becoming in tune with your potential clients’ feelings, thoughts, and questions will help you to meet them where they are. In this Section Cut session, Lucas Gray and Dena Alspach of Charrette Venture Group explained how delivering an excellent client experience from day one is what will elevate the relationship with your client beyond a transaction.Interview Takeaways:<ul> <li>Get in tune with potential clients’ feelings</li> <li>Nurture the client relationship</li> <li>Set the right expectations</li> <li>Strengthen your onboarding process</li> <li>Find the best way to share documents</li> <li>Document when you reach milestones</li> <li>Reach out to the client regularly</li> <li>Show where the money is going</li> <li>Get feedback</li> <li>Check in annually after a project closes</li> </ul>Show Links<ul> <li>Connect with Lucas Gray on <a href="https://www.linkedin.com/in/lucasgray/" rel="nofollow" target="_blank">LinkedIn</a> or <a href="https://mobile.twitter.com/LucasGrayDesign" rel="nofollow" target="_blank">Twitter</a> </li> <li>Connect with Dena Alspach on <a href="https://www.linkedin.com/in/denaalspach/" rel="nofollow" target="_blank">LinkedIn</a> or <a href="https://mobile.twitter.com/dena33" rel="nofollow" target="_blank">Twitter</a> </li> <li>Check out <a href="https://www.charrettevg.com/" rel="nofollow" target="_blank">Charrett Venture Group</a> </li> <li>Connect with Joann Lui on<a href="https://www.linkedin.com/in/joannlui/" rel="nofollow" target="_blank"> LinkedIn</a> </li> <li>Check out <a href="https://monograph.io/" rel="nofollow" target="_blank">Monograph</a> </li> <li>Follow Monograph on <a href="https://www.linkedin.com/company/monograph/" rel="nofollow" target="_blank">LinkedIn</a> or<a href="https://www.instagram.com/monographhq/" rel="nofollow" target="_blank"> Instagram</a> </li> <li> <a href="https://monograph.io/blog" rel="nofollow" target="_blank">Listen and read more</a> about Monograph </li></ul>

Charrette Venture Group: Designing the Client Experience (w/ Lucas Gray, Dena Alspach)

Doug and Steve chat with Lucas Gray in this episode of Design Your Dream Home! Lucas brings passion for design excellence and years of international work experience designing projects in Asia, Europe, Africa, Australia and North America. His innovative, competition winning design ideas blend sustainable building strategies and timeless architectural forms with a particular focus on materiality. He brings expertise working with diverse communities throughout the world, offering his services to community groups and nonprofits to create positive change through architecture. Visit www.propelstudio.com to learn more about Lucas' work! Subscribe for more tips to design your dream home! www.thedougandsteveshow.com

Doug and Steve chat with Lucas Gray in this episode of Design Your Dream Home! Lucas brings passion for design excellence and years of international work experience designing projects in Asia, Europe, Africa, Australia and North America. His innovative, competition winning design ideas blend sustainable building strategies and timeless architectural forms with a particular focus on materiality. He brings expertise working with diverse communities throughout the world, offering his services to community groups and nonprofits to create positive change through architecture. Visit <a href="http://www.propelstudio.com" rel="nofollow" target="_blank">www.propelstudio.com</a> to learn more about Lucas' work! Subscribe for more tips to design your dream home! <a href="http://www.thedougandsteveshow.com" rel="nofollow" target="_blank">www.thedougandsteveshow.com</a>

Interview with Lucas Gray of Propel Studio - Design Your Dream Home

Co-Owner and Designer at Propel Studio Architecture and Website Founder of Talkitect, Lucas Gray, shares his experience and insight about working abroad, starting your own firm, and following a “non-traditional” career path in the field of architecture.  

Co-Owner and Designer at Propel Studio Architecture and Website Founder of Talkitect, Lucas Gray, shares his experience and insight about working abroad, starting your own firm, and following a “non-traditional” career path in the field of architecture.

031 Lucas Gray - Exploring Architecture All Over the World