Maggie Pugesek's guest appearances

Maggie Pugesek

Cars Yeah

Better Presentations More Sales Podcast

The Independent Dealer Podcast

Sterling's Business Success & Coffee Podcast

OwlTail

Building your Phone Call Skills for your Business with Maggie Pugesek Most businesses focus on everything but how to prepare their staff members for challenging conversations. This leads to a decrease in output. Maggie Pugesek hopes to change that! Join another Sterling’s Business Success &amp; Coffee Podcast conversation with your favorite host, Simon Meadows, as […]

Episode 130 – Maggie Pugesek – Phone Skills Tips & Why We Should Respond In Minutes

Maggie Pugesek is an expert in automotive call training. As a Partner at C&amp;M Coaching, she has developed training material, word tracks and processes that help improve overall call quality for sales, collections, service, and BDC departments. 

Maggie Pugesek is an expert in automotive call training. As a Partner at C&amp;M Coaching, she has developed training material, word tracks and processes that help improve overall call quality for sales, collections, service, and BDC departments.

1964: Maggie Pugesek

Now is a great time to fine tune your process for incoming leads. We spend a ton of money to get the phone to ring, be sure the leads are handled right. Thank you for listening we hope you learned something new. Let us know what you think. www.theindependentdealer.com Info@theindependentdealer.com Support the businesses that support the podcast. Buckeye Dealership Consulting for all your education and reinsurance needs https://www.buckeyereinsurance.com Use TaxMax to get more down payments www.TaxMax.com 20% off with code “PODCAST21 Please subscribe, leave us a review, and share with a friend. Connect with us online: https://www.facebook.com/groups/independentautogroup https://www.facebook.com/jlukegodwin https://www.facebook.com/sendtojeffw Listen to all our episodes on Anchor: https://anchor.fm/theindependentdealer Used car dealer, independent dealer, automotive, car sales, entrepreneur

Now is a great time to fine tune your process for incoming leads. We spend a ton of money to get the phone to ring, be sure the leads are handled right. Thank you for listening we hope you learned something new. Let us know what you think. <a href="http://www.theindependentdealer.com/" rel="nofollow" target="_blank">www.theindependentdealer.com</a> <a href="mailto:Info@theindependentdealer.com">Info@theindependentdealer.com</a> Support the businesses that support the podcast. Buckeye Dealership Consulting for all your education and reinsurance needs <a href="https://www.buckeyereinsurance.com/" rel="nofollow" target="_blank">https://www.buckeyereinsurance.com</a> Use TaxMax to get more down payments <a href="http://www.taxmax.com/" rel="nofollow" target="_blank">www.TaxMax.com</a> 20% off with code “PODCAST21 Please subscribe, leave us a review, and share with a friend. Connect with us online: <a href="https://www.facebook.com/groups/independentautogroup/" rel="nofollow" target="_blank">https://www.facebook.com/groups/independentautogroup </a><a href="https://www.facebook.com/jlukegodwin" rel="nofollow" target="_blank">https://www.facebook.com/jlukegodwin</a> <a href="https://www.facebook.com/sendtojeffw" rel="nofollow" target="_blank">https://www.facebook.com/sendtojeffw</a> Listen to all our episodes on Anchor: <a href="https://anchor.fm/theindependentdealer" rel="nofollow" target="_blank">https://anchor.fm/theindependentdealer</a> Used car dealer, independent dealer, automotive, car sales, entrepreneur

#196 - 3 Tips For Handling Your Leads w/ Maggie Pugesek

We know that the phone has made a comeback as a key business communication tool over the last 18 months or so. In this episode telephone coach Maggie Pugesek shares some great thoughts and ideas around how you and the people in your business can improve their phone skills both for incoming and outgoing calls.Maggie offers insights around call practice, those crucial first five seconds and how to ensure that training sticks.If you use the telephone as a key sales tool than this is a really good use of 25 minutes of your time.Maggie's top tips are:Record your calls because they will help with getting better but they will also identify how your company is receiving calls in particular, which is especially important given all the marketing investment and activity you've probably done to get people to call you in the first place.Set your goal and then work backwards to create a process to utilise the phone to help you achieve your goalHave a mirror in front of you when making calls.  You can check your level of enthusiasm and how you use your voice.Find out more about Maggie's telephone training at CandMCoaching.com This is episode 188 of the Better Presentations More Sales podcast -  the previous 187 episodes are available on your usual podcast app or you can listen and download them via this link.  To find out how more about how I can help you with your sales challenges in 2022 please follow this link. For presentation coaching programmes, including helping you deliver that key presentation please follow this linkIf you or your company are keen to get better at sales and presentations in 2022 and you think you might need some help to make that happen let's have a 15-20 minute informal no obligation no charge chat on Zoom. Simply click on this link to make that happen.To find out more and potentially purchase my book please click here: 12 Business Lessons from Running and UltraMarathon. Thanks for listening. If you like the show please do leave a review via your podcast app. or comment in Linked in or share with others. Any / all of those actions would be much appreciated.Here's how you can connect with me, Trevor Lee, and find out more about how I can help you deliver confident and successful presentations and sales pitches.One to One Business Leader Presentation Coaching Business teams Presentation Training 15 Minute Free 'How can I help you' Zoom callTrevor Lee WebsiteTrevor Lee Linked Trevor Lee You TubeBook: 12 Business Lessons from Running an Ultra Marathon 

We know that the phone has made a comeback as a key business communication tool over the last 18 months or so. In this episode telephone coach Maggie Pugesek shares some great thoughts and ideas around how you and the people in your business can improve their phone skills both for incoming and outgoing calls. Maggie offers insights around call practice, those crucial first five seconds and how to ensure that training sticks. If you use the telephone as a key sales tool than this is a really good use of 25 minutes of your time. Maggie's top tips are: Record your calls because they will help with getting better but they will also identify how your company is receiving calls in particular, which is especially important given all the marketing investment and activity you've probably done to get people to call you in the first place. Set your goal and then work backwards to create a process to utilise the phone to help you achieve your goal Have a mirror in front of you when making calls.  You can check your level of enthusiasm and how you use your voice. Find out more about Maggie's telephone training at <a href="https://candmcoaching.com" rel="nofollow" target="_blank">CandMCoaching.com </a> This is episode 188 of the Better Presentations More Sales podcast -  the previous 187 episodes are available on your usual podcast app or you can listen and download them via this <a href="https://www.trevorleemedia.co.uk/sales-presentation-podcast/" rel="nofollow" target="_blank">link</a>.  To find out how more about how I can help you with your sales challenges in 2022 please follow this <a href="https://www.trevorleemedia.co.uk/sales-training/" rel="nofollow" target="_blank">link</a>. For presentation coaching programmes, including helping you deliver that key presentation please follow this <a href="https://www.trevorleemedia.co.uk/presentation-training/" rel="nofollow" target="_blank">link</a>If you or your company are keen to get better at sales and presentations in 2022 and you think you might need some help to make that happen let's have a 15-20 minute informal no obligation no charge chat on Zoom. Simply click on this <a href="https://calendly.com/trevor-lee/15min" rel="nofollow" target="_blank">link</a> to make that happen.To find out more and potentially purchase my book please click here: <a href="https://www.amazon.co.uk/Business-Lessons-Running-Ultra-Marathon/dp/173987370X/ref=sr_1_3?crid=E9WYK0CH89UQ&amp;keywords=12+business+lessons&amp;qid=1641806332&amp;sprefix=12+business,aps,51&amp;sr=8-3" rel="nofollow" target="_blank">12 Business Lessons from Running and UltraMarathon. </a>Thanks for listening. If you like the show please do leave a review via your podcast app. or comment in Linked in or share with others. Any / all of those actions would be much appreciated.Here's how you can connect with me, Trevor Lee, and find out more about how I can help you deliver confident and successful presentations and sales pitches. One to One Business Leader <a href="https://www.trevorjlee.com/sales-presenting-courses/presentation-coaching-for-business-leaders/" rel="nofollow" target="_blank">Presentation Coaching </a> Business teams <a href="https://www.trevorjlee.com/presentation-training-workshop-for-companies/" rel="nofollow" target="_blank">Presentation Training </a> <a href="https://calendly.com/trevor-lee/15min" rel="nofollow" target="_blank">15 Minute Free 'How can I help you' Zoom call</a> <a href="https://www.trevorjlee.com" rel="nofollow" target="_blank">Trevor Lee Website</a> <a href="https://www.linkedin.com/in/trevor-lee-media/" rel="nofollow" target="_blank">Trevor Lee Linked</a> <a href="https://www.youtube.com/channel/UC5ERbD24cxec0eJlttHjBLg" rel="nofollow" target="_blank">Trevor Lee You Tube</a> <a href="https://www.trevorjlee.com/12-business-lessons/" rel="nofollow" target="_blank">Book: 12 Business Lessons from Running an Ultra Marathon </a>