Damien Howley's guest appearances

Damien Howley

Strikedeck Radio: Customer Success Live

Jim Johnson

Jack Phillips

Jennifer Griffin

Evan Rich

Ari Hoffman

Jim Kalbach

Jason Whitman

Karen Rhorer

Rona Yang

John Laino

Bill Cushard

Mike Sasaki

Chad Horenfeldt

Shane Metcalf

Michael Fulvio

OwlTail

Damien and Kristen share the perspective that CSMs should be able to elevate the conversation with customers to the executive level. This episode covers why that is so important, and how to change the conversation from a product focus to a business focus, a useful skill for everyone, but especially CSMs, to learn!

Ep 31 - Damien Howley, VP of Client Success at Passport