7 Podcast Episodes
UserTesting’s Janelle Estes on using human insight to create memorable experiences
UserTesting’s Janelle Estes on using human insight to create memorable experiences
Janelle Estes is the author of User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences.... Read more
11 Aug 2022
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30mins
#48: Bring humanity back to business. With Janelle Estes, Author of User Tested
#48: Bring humanity back to business. With Janelle Estes, Author of User Tested
Today’s podcast is all about bringing humanity back to business!It is about putting customers back into the center of yo... Read more
9 Jun 2022
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34mins
What If You Don’t Know Your Customers Like You Think You Do? An Interview with Andy McMillian and Janelle Estes from User Testing
What If You Don’t Know Your Customers Like You Think You Do? An Interview with Andy McMillian and Janelle Estes from User Testing
In this episode, Kim talks with Andy McMillian and Janelle Estes from UserTesting.com about how to better operationalize... Read more
7 Jun 2022
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46mins
199. Get Human Insights Through User Testing w/ Janelle Estes
199. Get Human Insights Through User Testing w/ Janelle Estes
When it comes to customer data, context is king. And user testing has become increasingly important as a resource for ... Read more
10 May 2022
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51mins
Gathering Customer Feedback that Actually Matters with Janelle Estes of UserTesting
Gathering Customer Feedback that Actually Matters with Janelle Estes of UserTesting
Do you really understand how your customers experience your product, website, app, or service? Janelle Estes, Chief Insi... Read more
29 Apr 2022
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42mins
Janelle Estes - How to Walk the Customer-Centered Talk
Janelle Estes - How to Walk the Customer-Centered Talk
Janelle Estes shares the importance of executive leadership staying connected to customers, and what the best design lea... Read more
18 Apr 2022
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1hr 15mins
Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting
Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting
This episode features an interview with Janelle Estes, Chief Insights Officer at UserTesting. Janelle is a CX leader an... Read more
23 Jun 2021
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47mins