Rick Arquilla's guest appearances

Rick Arquilla

Mr. Media Interviews by Bob Andelman

The Bare Bones Biz Podcast Series

QZPodcast – QuadrupleZ

Neil Hopkins

Scott Cooper

Bethenny Frankel

Barbara Corcoran

Ryan Barton

Rob Paulsen

Keith Morrison

Brian Scudamore

Brian Johnson

Ken Blanchard

Guy Kawasaki

Mary Ewing-Mulligan

Ed Droste

David Young

Gillian Jacobs

OwlTail

2010: When the producers of the CBS reality TV hit “Undercover Boss” brag that their show is about corporate presidents getting their hands dirty, they couldn’t be more accurate than this week’s episode. Because on Sunday, April 4, 2010, the boss going undercover is Rick Arquilla, president of Cincinnati, Ohio-based Roto-Rooter Services Company. That’s right, the top guy at America’s largest drain cleaning service will be shown as one of the guys, one of the grunts, repairing and snaking America

1124 Rick Arquilla, president, Roto-Rooter, "Undercover Boss" 2010

Rick Arquilla took off the suit and put on the work shirt (complete with a first name patch) to learn what really happens on the front line of his company. He spent time clearing drains and managing customer service calls. I know Rick as a savvy business executive and the president and chief operating officer of Roto-Rooter Services Company. He is also a sensitive guy who cares about his team. He has a lot to share!Roto-Rooter is North America’s largest provider of plumbing repair and drain service. Rick oversees the operations side of Roto-Rooter’s business and spends much of his time at branch locations working with general and regional managers to ensure that Roto-Rooter is providing top quality plumbing and drain service. Let’s discover what he learned on the front line...undercover!We'll discuss... You went undercover on Undercover Boss, the hit TV show! Lessons learned…? Biggest surprise? Roto-Rooter launched a green plumbing program this year called ROTOGreen. How will it help homeowners and businesses? The evolution of the company...what are the pivot points that have kept Roto-Rooter at the top?  What advice would you give entrepreneurs with a good business idea? You have a lot of experience with business owners…what do you look for as a “success characteristic?” What do you go to the WALL about? What do you always do or never do at Roto-Rooter.  What are you concerned about as you look to the future? What gets you excited about the next few years? The recession has taken its toll on lots of iconic brands. How has Roto-Rooter fared?  Congratulations on your 75th anniversary! What’s next?

Rick Arquilla took off the suit and put on the work shirt (complete with a first name patch) to learn what really happens on the front line of his company. He spent time clearing drains and managing customer service calls. I know Rick as a savvy business executive and the president and chief operating officer of Roto-Rooter Services Company. He is also a sensitive guy who cares about his team. He has a lot to share! Roto-Rooter is North America’s largest provider of plumbing repair and drain service. Rick oversees the operations side of Roto-Rooter’s business and spends much of his time at branch locations working with general and regional managers to ensure that Roto-Rooter is providing top quality plumbing and drain service. Let’s discover what he learned on the front line...undercover! We'll discuss... <ul> <li>You went undercover on Undercover Boss, the hit TV show! Lessons learned…? Biggest surprise?</li> <li>Roto-Rooter launched a green plumbing program this year called ROTOGreen. How will it help homeowners and businesses?</li> <li>The evolution of the company...what are the pivot points that have kept Roto-Rooter at the top? </li> <li>What advice would you give entrepreneurs with a good business idea? You have a lot of experience with business owners…what do you look for as a “success characteristic?”</li> <li>What do you go to the WALL about? What do you always do or never do at Roto-Rooter. </li> <li>What are you concerned about as you look to the future? What gets you excited about the next few years?</li> <li>The recession has taken its toll on lots of iconic brands. How has Roto-Rooter fared? </li> <li>Congratulations on your 75th anniversary! What’s next?</li></ul>

"What I learned by going Undercover!" with Undercover Boss Rick Arquilla of Roto-Rooter

 Join Naomi Starsiak as she interviews Rick Arquilla, COO of Roto-Rooter, the next boss on Undercover Boss (CBS’ new hit-reality show). Arquilla talks about how Roter-Rooter got involved with the show and shares some of his insights on what the experience was like. He also recommends his most recent read, Yalta: The Price of Peace. Companies whose chief executives have already made the undercover journey are Waste Management, restaurant chains Hooters and White Castle, convenience chain 7-Eleven, race-track company Churchill Downs, e-commerce giant GSI Commerce, and theme park group Herschend Family Entertainment. This episode airs Sunday, April 04, 2010 on CBS (check your local listings).The post Quadruple Z Episode #004 – Interview with the Next Undercover Boss – Rick Arquilla, COO of Roto-Rooter first appeared on QuadrupleZ.

<a href="http://www.quadruplez.com/wp-content/uploads/2010/03/undercoverboss.jpg" rel="nofollow" target="_blank"></a> Join Naomi Starsiak as she interviews Rick Arquilla, COO of Roto-Rooter, the next boss on Undercover Boss (CBS’ new hit-reality show). Arquilla talks about how Roter-Rooter got involved with the show and shares some of his insights on what the experience was like. He also recommends his most recent read, <a href="http://bit.ly/a7hTZV" rel="nofollow" target="_blank">Yalta: The Price of Peace</a>. Companies whose chief executives have already made the undercover journey are Waste Management, restaurant chains Hooters and White Castle, convenience chain 7-Eleven, race-track company Churchill Downs, e-commerce giant GSI Commerce, and theme park group Herschend Family Entertainment. This episode airs Sunday, April 04, 2010 on CBS (check your local listings).The post <a href="http://www.quadruplez.com/2010/03/quadruple-z-episode-004-interview-with-the-next-undercover-boss-rick-arquilla-coo-of-roto-rooter/" rel="nofollow" target="_blank">Quadruple Z Episode #004 – Interview with the Next Undercover Boss – Rick Arquilla, COO of Roto-Rooter</a> first appeared on <a href="http://www.quadruplez.com" rel="nofollow" target="_blank">QuadrupleZ</a>.

Quadruple Z Episode #004 – Interview with the Next Undercover Boss – Rick Arquilla, COO of Roto-Rooter