Mark Lusted's guest appearances

Mark Lusted

InsTech - insurance & innovation with Matthew Grant

Andrew Smith

David King

Michele Williams

Bryan Falchuk

Charles Taylor

Andy Thomas

Nick Wright

Dan White

Alex Hearn

Nick Martin

William Hawkins

Ruth Foxe Blader

Andrew Johnston

Adrian Jones

Ben Hubbard

OwlTail

Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: Best practices for user engagement Getting senior management excited about user testing  Designing portals and websites for brokers The rise of chatbots during Covid-19  If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: <ul><li>Best practices for user engagement</li> <li>Getting senior management excited about user testing </li> <li>Designing portals and websites for brokers</li> <li>The rise of chatbots during Covid-19</li> </ul> If you like what you're hearing, please leave us a review on whichever platform you use, or contact <a href="https://www.linkedin.com/in/matthewjggrant/" rel="nofollow" target="_blank">Matthew Grant on Linkedin</a>. Find out what we are up to at <a href="https://instech.london/" rel="nofollow" target="_blank">Instech London</a> and <a href="https://bit.ly/Instech_SignUp" rel="nofollow" target="_blank">sign up to our newsletter</a> for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by <a href="https://www.cii.co.uk/" rel="nofollow" target="_blank">The Chartered Insurance Institute (CII)</a>. By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the <a href="https://docs.google.com/forms/d/e/1FAIpQLSe9pDG2r3HxjdPhPKLAIJZsS4q1KaV3dJfTx31ohpnCT0chOg/viewform" rel="nofollow" target="_blank">InsTech London Podcast Feedback Survey</a> to claim your CPD time.

Mark Lusted: Managing Director and Founder, Dock9: Innovation for the incumbent (95)