Rachel Lane
13 Podcast Episodes
Getting Data to Those Who Can Use It with Rachel Lane, Medallia
Getting Data to Those Who Can Use It with Rachel Lane, Medallia
When a customer gives feedback, are you sharing it with someone who can use it? Rachel Lane, Contact Center Principal at... Read more
26 May 2022
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29mins
Changing Landscape of Retirement #8 - Rachel Lane
Changing Landscape of Retirement #8 - Rachel Lane
Rachel is the Principal at Aged Care Gurus and Co Author of "Aged Care, Who Cares?" She chats with Fraser about the pres... Read more
29 Apr 2021
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46mins
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Booming Episode 4 || Rachel Lane,“Not downsizing, rightsizing”
Booming Episode 4 || Rachel Lane,“Not downsizing, rightsizing”
Episode 4 of the Booming podcast sees host Marcus Riley joined by Aged Care Guru Rachel Lane.Rachel has co-authored a nu... Read more
4 Feb 2021
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36mins
Not Downsizing, Rightsizing - with Rachel Lane
Not Downsizing, Rightsizing - with Rachel Lane
At all stages of our life money is an important factor but when we are planning for later life, considering retirement, ... Read more
21 Jan 2021
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36mins
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10 minute midweek catchup - Rachel Lane @keto_by_the_sea
10 minute midweek catchup - Rachel Lane @keto_by_the_sea
I've decided to add a little something extra to your week during lock down by recording an extra 10 minute episode every... Read more
21 Jul 2020
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11mins
Episode 66 - Interview with Rachel Lane author of 'Downsizing Made Simple'
Episode 66 - Interview with Rachel Lane author of 'Downsizing Made Simple'
In this week's episode Zac Masters interviews Rachel Lane. Rachel is the Principal of Aged Care Gurus and co-author with... Read more
12 Mar 2020
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28mins
Why you should care, about aged care, with Rachel Lane
Why you should care, about aged care, with Rachel Lane
In this episode we chat with Rachel Lane and discuss what aged care really is, all the different options available to cl... Read more
1 Jan 2020
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56mins
Customer data mapping, engagement and developing trust - Interview with Rachel Lane of Verint
Customer data mapping, engagement and developing trust - Interview with Rachel Lane of Verint
Today’s interview is with Rachel Lane, Director Customer Analytics EMEA at Verint, a US-headquartered analytics company ... Read more
9 Dec 2019
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30mins
155 Rachel Lane Voice of the Customer + Behavior = Churn
155 Rachel Lane Voice of the Customer + Behavior = Churn
What people say and what people actually do are two very different things. When asked, most of us say we eat healthy. Bu... Read more
8 Nov 2019
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44mins
What does it mean to be a Modern Housewife? With Rachel Lane
What does it mean to be a Modern Housewife? With Rachel Lane
Rachel Lane is back with Kendall talking about what it means to be a housewife, and what does that look like. They also... Read more
4 Oct 2018
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1hr 11mins
