Ryan Strategic Advisory
7 Podcast Episodes
Peter Ryan - The 2023 Ryan Strategic Advisory Front Office CX Omnibus Survey RESULTS
Peter Ryan - The 2023 Ryan Strategic Advisory Front Office CX Omnibus Survey RESULTS
It's that time of year again - the 2023 Ryan Strategic Advisory Front Office CX Omnibus Survey is being revealed by Pete... Read more
20 Apr 2023
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15mins
OA 370: The Rapidly Evolving Cx industry with Peter Ryan of Ryan Strategic Advisory
OA 370: The Rapidly Evolving Cx industry with Peter Ryan of Ryan Strategic Advisory
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/370 Ryan Strat... Read more
13 Jan 2022
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44mins
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Peter Ryan
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Peter Ryan : Ryan Strategic Advisory : Front Office BPO Omnibus Survey 2021 Results
Peter Ryan : Ryan Strategic Advisory : Front Office BPO Omnibus Survey 2021 Results
It's that time of the year again! Ryan Strategic Advisory asks hundreds of CX decision-makers every year to talk about t... Read more
8 Apr 2021
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18mins
Peter Ryan - Ryan Strategic Advisory - WFH, GigCX And Looking Ahead To CX in 2021
Peter Ryan - Ryan Strategic Advisory - WFH, GigCX And Looking Ahead To CX in 2021
Peter Ryan is the Principal Analyst at Ryan Strategic Advisory. He is one of the best-known commentators on CX and conta... Read more
4 Sep 2020
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12mins
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Elon Musk
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Arnold Schwarzenegger
Kevin Hart
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Peter Ryan - Ryan Strategic Advisory - The Top 5 Most Favoured Locations For Contact Centres in 2020
Peter Ryan - Ryan Strategic Advisory - The Top 5 Most Favoured Locations For Contact Centres in 2020
Every year, Ryan Strategic Advisory publishes their list of the top 5 most favoured offshore contact centre delivery poi... Read more
7 May 2020
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9mins
Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020
Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020
Peter Ryan is the principal analyst at Ryan Strategic Advisory, based in Montreal Canada. Peter is well-known globally a... Read more
27 Dec 2019
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13mins
Peter Ryan - Ryan Strategic Advisory
Peter Ryan - Ryan Strategic Advisory
Are you ready to roll out Bots? Should you be considering video chat as a channel? How can CX leads do more for customer... Read more
22 Nov 2017
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18mins
