Adrian Brady-Cesana
9 Podcast Episodes
Team, Tool, Process & Feedback - The 4 Pillars with Adrian Brady-Cesana
Team, Tool, Process & Feedback - The 4 Pillars with Adrian Brady-Cesana
The CX Goalkeeper had the great opportunity to interview Adrian Brady-CesanaLinkedIn Headliner: Customer Experience Exec... Read more
8 Aug 2022
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43mins
212. Making Happiness A Habit to Improve CX and EX w/ Adrian Brady-Cesana
212. Making Happiness A Habit to Improve CX and EX w/ Adrian Brady-Cesana
When you’ve been in the business of customer experience for nearly two decades, you’ve seen every interaction of what CX... Read more
28 Jul 2022
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56mins
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The Four CX Pillars Featuring Adrian Brady-Cesana
The Four CX Pillars Featuring Adrian Brady-Cesana
Investing in Customer Experience and Success Teams Shep Hyken interviews Adrian Brady-Cesana, author of The Four CX Pill... Read more
18 Jan 2022
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28mins
"CX'er Huddle in the Feedback Tribe with Adrian Brady-Cesana from CXChronicles"
"CX'er Huddle in the Feedback Tribe with Adrian Brady-Cesana from CXChronicles"
This is a special episode from my company Usersnap. We are hosting a slack group of CX professionals to share experience... Read more
7 Apr 2021
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1hr 2mins
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SSO: 027 - A conversation with Adrian Brady-Cesana, Customer Experience Executive of CX Chronicles
SSO: 027 - A conversation with Adrian Brady-Cesana, Customer Experience Executive of CX Chronicles
Adrian Brady-Cesana is the Customer Experience Executive of CX Chronicles, author of "The Four CX Pillars" and host of "... Read more
7 Apr 2021
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32mins
Creating Loyal Customers By Curating Experiences with Adrian Brady-Cesana
Creating Loyal Customers By Curating Experiences with Adrian Brady-Cesana
Today on the Drop In CEO podcast, Adrian Brady-Cesana shares the types of building blocks you need to build a customer e... Read more
22 Feb 2021
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36mins
EP 621 - Team, Tools, Process And Feedback: The Four Pillars Of Customer Experience With Adrian Brady-Cesana
EP 621 - Team, Tools, Process And Feedback: The Four Pillars Of Customer Experience With Adrian Brady-Cesana
Nothing beats good customer experience in promoting your business. When customers feel that they are being taken care of... Read more
23 Oct 2020
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43mins
Optimizing Customer Experiences With the 4 CX Pillars With Adrian Brady-Cesana
Optimizing Customer Experiences With the 4 CX Pillars With Adrian Brady-Cesana
Problem: How to optimize customer experiences to reduce customer churn? Adrian is a customer service guru. He has built ... Read more
26 Jun 2020
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30mins
Keys to a Successful Business (with Adrian Brady-Cesana/CXChronicles)
Keys to a Successful Business (with Adrian Brady-Cesana/CXChronicles)
I get a chance to interview Adrian Brady-Cesana, Founder of CXChronicles, who is a leading consultant for Customer Acqui... Read more
4 Jun 2019
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48mins
