Adrian Terry's guest appearances

Adrian Terry

SSONext

B2BiQ

PEX Network | Process Excellence Network

Good for the Heart with Zack Zawacki

Surviving Narcissism with Dr. Les Carter

Edda Blumenstein

Lee Coulter

Deepak Subbarao

Chris Gunning

Edward Jones

Steven Remsen

Ayanna Howard

Jack Cheng

Hendrik Boehmer

Delphine Bernard

Alexander Hubel

Martin Felder

Pamela Wolfe

Joe Jordan

Anil Bhavnani

OwlTail

Adrian Terry, VP of GM Financial’s OpEx function, discusses their unique approach to IT and RPA. Initially, IT had some processes they wanted to automate. From there, a pilot was developed. It soon became clear that the broader organization could benefit from similar processes, so GM onboarded their own RPA business automation talent. Now, IT and RPA have been conjoined. While each department still has their direct leadership, the “two headed monster” reports to a governance function. Next, Adrian details the execution and benefits of the pod model they’ve developed. After Adrian explains the structure, deployment, and communication aspects of the design, he talks scale. Finally, after briefly touching on some growing pains of the transformation, Adrian sums up the meticulous, thought-out execution of the pods and the future of the business. Adrian doesn’t do anything unless he does it well.

<p>Adrian Terry, VP of GM Financial’s OpEx function, discusses their unique approach to IT and RPA. Initially, IT had some processes they wanted to automate. From there, a pilot was developed. It soon became clear that the broader organization could benefit from similar processes, so GM onboarded their own RPA business automation talent. Now, IT and RPA have been conjoined. While each department still has their direct leadership, the “two headed monster” reports to a governance function. Next, Adrian details the execution and benefits of the pod model they’ve developed. After Adrian explains the structure, deployment, and communication aspects of the design, he talks scale. Finally, after briefly touching on some growing pains of the transformation, Adrian sums up the meticulous, thought-out execution of the pods and the future of the business. Adrian doesn’t do anything unless he does it well.</p>

Ep. 155: Adrian Terry, GM Financial

SSON: Adrian Terry, GM Financial

Ep. 149: Adrian Terry, GM Financial