Andrew Kobylinski's guest appearances

Andrew Kobylinski

The #HCBiz Show!

The Health Technology Podcast

C.K. Wang

Abner Mason

Paddy Padmanabhan

Kelly Thompson

Andrew Parker

Sean O'Malley

Tom Osborne

Eric Topol

Dana Kanze

Kimberly Smith

Vivian Lee

David Kim

Keith Lurie

Sean Duffy

Henry Ford

OwlTail

We’ve done many things at home during the pandemic, from work to haircuts. What if healthcare happened at home too? Our guest Andrew Kobylinski, found himself wondering about this in 2020. Now in 2022, Andrew is the CEO and co-founder of Primary Health. Andrew and his team at Primary Health are working to make healthcare more accessible by making things like COVID-19 testing and vaccination easy. Andrew is also an experienced entrepreneur with 15 years in the health tech industry. This means he has a lot of stories — and a lot of advice. Do you have any thoughts? Please email us at hello@rosenmaninstitute.org. We post new episodes every Monday. “The Health Technology Podcast” is produced by Herminio Neto, hosted by Christine Winoto, and engineered by Andrew John Rojek.

We’ve done many things at home during the pandemic, from work to haircuts. What if healthcare happened at home too? Our guest <a href="https://www.linkedin.com/in/akobylinski/" rel="nofollow" target="_blank">Andrew Kobylinski</a>, found himself wondering about this in 2020. Now in 2022, Andrew is the CEO and co-founder of <a href="https://primary.health" rel="nofollow" target="_blank">Primary Health</a>. Andrew and his team at Primary Health are working to make healthcare more accessible by making things like COVID-19 testing and vaccination easy. Andrew is also an experienced entrepreneur with 15 years in the health tech industry. This means he has a lot of stories — and a lot of advice. Do you have any thoughts? Please email us at <a href="mailto:hello@rosenmaninstitute.org">hello@rosenmaninstitute.org</a>. We post new episodes every Monday. “<a href="https://rosenmaninstitute.org/podcast/" rel="nofollow" target="_blank">The Health Technology Podcast</a>” is produced by <a href="https://www.linkedin.com/in/herminioneto/" rel="nofollow" target="_blank">Herminio Neto</a>, hosted by <a href="https://www.linkedin.com/in/christine-winoto-8b412b/" rel="nofollow" target="_blank">Christine Winoto</a>, and engineered by Andrew John Rojek.

Andrew Kobylinski: Beyond the Clinic

Friedrich Nietzsche argued that there are no facts, only interpretations.  It seems that this idea holds true for provider data too. Today's guest is Andrew Kobylinski, Head of Platform at BetterDoctor. Andrew tells us that the provider directory issue is first and foremost a data quality issue.  At the heart of data quality, he says, is metadata that explains where the information came from, what it means, when it was updated, and more. This metadata is the interpretation and without it, your facts are pretty much useless.  According to Andrew, "collecting the data is one-half of the problem. It's actually the easier half. The other half of the problem is taking the data that you've collected and sharing it with all the stakeholders that need it in the format they can actually consume and trust". Andrew admits that there's a fair amount of complexity in the context (i.e. interpretation) of provider data and that it does make for an interesting challenge. However, he thinks the healthcare industry uses this complexity as an excuse for bad user interface design. With better user-interface design, many of the context issues go away. Another key idea from Andrew is that there's a consumer aspect to all of this. He's not talking about the patient, but rather the provider as a consumer. That is, many providers are paying to have their information kept up-to-date and propagated to sites like Yelp, Yext, and others.  That, coupled with Andrew's real world experience in working with doctors, suggests that they do want this data to be correct and they want people to have access to it. So, we have the need, the desire, and the resources. It's time to give doctors the tools they need to get the job done. Andrew, co-host Shahid Shah and I discuss all of this and so much more. Here are some highlights:  Why we should approach provider directory as a data quality problem (3:05) How did BetterDoctor get into the provider directory space? (4:20) How BetterDoctor's involvement in the AHIP Provider Directory Pilot solidified their pivot (8:25) How to know what the right data is and why it's important to share the metadata in support of quality and context (10:12) How the industry uses complexity as an excuse for bad user interface design (13:40) BetterDoctor's approach to collecting high-quality data (15:52) What's the provider's incentive to respond to information requests and keep their data up-to-date? (21:30) The often overlooked consumer aspect of this issue is that many providers pay to have their information updated and syndicated to sites like Yelp, Yext and more. They want it to be correct and they want everyone to have it (24:04) Why many innovation labs and coding camps are making use of BetterDoctor's API (26:03) Should we incorporate credentialing into the provider directory issue right now? (28:30) New innovation models like CPC+ and regulations like MACRA may require accurate provider network data as a pre-requisite for getting paid. Do these programs finally give us the incentives we need to solve this problem? (34:30) What do you say to providers who look at the BetterDoctor form as more work or another distraction? (38:13) BetterDoctor just closed an $11M investment round. What's next? (47:07)  As usual, I had a lot of fun with this one and learned a ton. I hope you enjoy it! - Don Lee Check it out on: http://bit.ly/HCBiz-iTuneshttp://bit.ly/HCBiz-GooglePlayhttp://bit.ly/HCBiz-Stitcher  Prefer to read it? That's a little weird, but we got you covered! Download the full transcription here  About Andrew Kobylinski and BetterDoctor As Head of Platform, Andrew leads BetterDoctor's data and API business. Andrew has over ten years experience creating new products and bringing them to market at healthcare startups. Creating a solution to inaccurate provider data is his latest passion. BetterDoctor delivers accurate provider directory data to ensure health plans, health systems, provider groups, and doctors are regulation-compliant and can provide patients with the care they’re looking for. Learn more on the web: http://betterdoctor.com/ Developers: http://betterdoctor.com/developers/ Email: hello@betterdoctor.com Twitter: @BetterDoctor  About the Provider Directory Podcast Series This episode is part of our ongoing Provider Directory series that aims to dissect the issue from all perspectives, including provider, payer, patient, and regulator. Our goal is to help facilitate an expanded national conversation that drives us towards an open, collaborative industry solution. Check out all our Provider Directory posts and episodes here!  Weekly Updates If you like what we're doing here, then please consider signing up for our weekly newsletter. You'll get one email from me each week detailing:  New podcast episodes and blog posts. Content or ideas that I've found valuable in the past week. Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else.  Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime. The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar

Friedrich Nietzsche argued that there are no facts, only interpretations.  It seems that this idea holds true for provider data too. Today's guest is Andrew Kobylinski, Head of Platform at BetterDoctor. Andrew tells us that the provider directory issue is first and foremost a data quality issue.  At the heart of data quality, he says, is metadata that explains where the information came from, what it means, when it was updated, and more. This metadata is the interpretation and without it, your facts are pretty much useless.  According to Andrew, "collecting the data is one-half of the problem. It's actually the easier half. The other half of the problem is taking the data that you've collected and sharing it with all the stakeholders that need it in the format they can actually consume and trust". Andrew admits that there's a fair amount of complexity in the context (i.e. interpretation) of provider data and that it does make for an interesting challenge. However, he thinks the healthcare industry uses this complexity as an excuse for bad user interface design. With better user-interface design, many of the context issues go away. Another key idea from Andrew is that there's a consumer aspect to all of this. He's not talking about the patient, but rather the provider as a consumer. That is, many providers are paying to have their information kept up-to-date and propagated to sites like Yelp, Yext, and others.  That, coupled with Andrew's real world experience in working with doctors, suggests that they do want this data to be correct and they want people to have access to it. So, we have the need, the desire, and the resources. It's time to give doctors the tools they need to get the job done. Andrew, co-host Shahid Shah and I discuss all of this and so much more. Here are some highlights: <ul> <li>Why we should approach provider directory as a data quality problem (3:05)</li> <li>How did BetterDoctor get into the provider directory space? (4:20)</li> <li>How BetterDoctor's involvement in the <a href="https://www.ahip.org/lessons-learned-from-ahips-provider-directory-pilot-program/" rel="noopener nofollow" target="_blank">AHIP Provider Directory Pilot</a> solidified their pivot (8:25)</li> <li>How to know what the right data is and why it's important to share the metadata in support of quality and context (10:12)</li> <li>How the industry uses complexity as an excuse for bad user interface design (13:40)</li> <li>BetterDoctor's approach to collecting high-quality data (15:52)</li> <li>What's the provider's incentive to respond to information requests and keep their data up-to-date? (21:30)</li> <li>The often overlooked consumer aspect of this issue is that many providers pay to have their information updated and syndicated to sites like Yelp, Yext and more. They want it to be correct and they want everyone to have it (24:04)</li> <li>Why many innovation labs and coding camps are making use of <a href="http://betterdoctor.com/developers/" rel="noopener nofollow" target="_blank">BetterDoctor's API</a> (26:03)</li> <li>Should we incorporate credentialing into the provider directory issue right now? (28:30)</li> <li>New innovation models like <a href="http://thehcbiz.com/can-cpc-align-physicians-payers-healthit-hcbiz-11/" rel="noopener nofollow" target="_blank">CPC+</a> and regulations like <a href="http://thehcbiz.com/category/macra/" rel="noopener nofollow" target="_blank">MACRA</a> may require accurate provider network data as a pre-requisite for getting paid. Do these programs finally give us the incentives we need to solve this problem? (34:30)</li> <li>What do you say to providers who look at the BetterDoctor form as more work or another distraction? (38:13)</li> <li>BetterDoctor just closed an <a href="https://betterdoctor.com/health/betterdoctor_new_funding_national_expansion/" rel="noopener nofollow" target="_blank">$11M investment round</a>. What's next? (47:07)</li> </ul> As usual, I had a lot of fun with this one and learned a ton. I hope you enjoy it! - Don Lee Check it out on: <a href="http://bit.ly/HCBiz-iTunes" rel="nofollow" target="_blank">http://bit.ly/HCBiz-iTunes</a><a href="http://bit.ly/HCBiz-GooglePlay" rel="nofollow" target="_blank">http://bit.ly/HCBiz-GooglePlay</a><a href="http://bit.ly/HCBiz-Stitcher" rel="nofollow" target="_blank">http://bit.ly/HCBiz-Stitcher</a> Prefer to read it? That's a little weird, but we got you covered! <a href="http://thehcbiz.com/wp-content/uploads/2017/07/015-Andrew-Kobylinski-BetterDoctor-Transcription.pdf" rel="noopener nofollow" target="_blank">Download the full transcription here</a> About Andrew Kobylinski and BetterDoctor As Head of Platform, Andrew leads BetterDoctor's data and API business. Andrew has over ten years experience creating new products and bringing them to market at healthcare startups. Creating a solution to inaccurate provider data is his latest passion. BetterDoctor delivers accurate provider directory data to ensure health plans, health systems, provider groups, and doctors are regulation-compliant and can provide patients with the care they’re looking for. Learn more on the web: <a href="http://betterdoctor.com/" rel="noopener nofollow" target="_blank">http://betterdoctor.com/</a> Developers: <a href="http://betterdoctor.com/developers/" rel="noopener nofollow" target="_blank">http://betterdoctor.com/developers/</a> Email: hello@betterdoctor.com Twitter: <a href="https://twitter.com/BetterDoctor" rel="noopener nofollow" target="_blank">@BetterDoctor</a> About the Provider Directory Podcast Series This episode is part of our ongoing Provider Directory series that aims to dissect the issue from all perspectives, including provider, payer, patient, and regulator. Our goal is to help facilitate an expanded national conversation that drives us towards an open, collaborative industry solution. <a href="http://thehcbiz.com/category/provider-directory/" rel="noopener nofollow" target="_blank">Check out all our Provider Directory posts and episodes here!</a> Weekly Updates If you like what we're doing here, then please consider <a href="http://eepurl.com/cOcHsD" rel="noopener noreferrer nofollow" target="_blank">signing up for our weekly newsletter</a>. You'll get one email from me each week detailing: <ul> <li>New podcast episodes and blog posts.</li> <li>Content or ideas that I've found valuable in the past week.</li> <li>Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else.</li> </ul> Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime. The #HCBiz Show! is produced by <a href="https://www.glidehealthit.com/" rel="noopener noreferrer nofollow" target="_blank">Glide Health IT, LLC</a> in partnership with <a href="https://www.netspective.media/#home" rel="noopener noreferrer nofollow" target="_blank">Netspective Media</a>. Music by <a href="https://audiojungle.net/user/studioetar/portfolio" rel="noopener noreferrer nofollow" target="_blank">StudioEtar</a>

PD05 - Approaching Provider Directory as a Data Quality Problem | Andrew Kobylinski | BetterDoctor