Adam Balfour's guest appearances

Adam Balfour

Compliance Perspectives

Great Women in Compliance

The Ethics Experts

Jacki Cheslow

Mary Shirley

Alison Taylor

Melanie Sponholz

Kristy Grant-Hart

Mary Inman

Kirsten Liston

Susan Liautaud

Jonathan Armstrong

Christian Hunt

Gwen Hassan

Roy Snell

Shannon Walker

Matt Kelly

Anna Romberg

OwlTail

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley. Adam Balfour is known as a "GGIC" - a great guy in compliance, and he is also Vice President and General Counsel for Corporate Compliance and Vice President for Global Risk Management at Bridgestone America. Initially from Scotland, Adam has supported diversity throughout his career, and recognizes the importance of different viewpoints as part of analyzing risk.Adam has become known for a number of things, including his "Sunday Morning Compliance Tip," which is on LinkedIn every week, and now being published by Corporate Compliance Insights.  Lisa and Adam talk about how this passion project has grown and how a community has evolved around it. They also discuss how projects like these can enhance your professional career as well as the opportunities they can provide for people to build their networks and experiences.Anothing thing Adam is known for is the philosophy of "ethics and compliance for humans," and he explains this idea and how it applies to how he builds a program. He is also a strong advocate for women; a dad to 3 girls and one son, so he shares his advice for them. The Great Women in Compliance Podcast is on the Compliance Podcast Network with a selection of other Compliance related offerings to listen in to. If you are enjoying this episode, please rate it on your preferred podcast player to help other likeminded Ethics and Compliance professionals find it. You can also find the GWIC podcast on Corporate Compliance Insights where Lisa and Mary have a landing page with additional information about them and the story of the podcast. Corporate Compliance Insights is a much appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020). You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.Join the Great Women in Compliance community on LinkedIn here. 

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley. Adam Balfour is known as a "GGIC" - a great guy in compliance, and he is also Vice President and General Counsel for Corporate Compliance and Vice President for Global Risk Management at Bridgestone America. Initially from Scotland, Adam has supported diversity throughout his career, and recognizes the importance of different viewpoints as part of analyzing risk.Adam has become known for a number of things, including his "Sunday Morning Compliance Tip," which is on LinkedIn every week, and now being published by Corporate Compliance Insights.  Lisa and Adam talk about how this passion project has grown and how a community has evolved around it. They also discuss how projects like these can enhance your professional career as well as the opportunities they can provide for people to build their networks and experiences.Anothing thing Adam is known for is the philosophy of "ethics and compliance for humans," and he explains this idea and how it applies to how he builds a program. He is also a strong advocate for women; a dad to 3 girls and one son, so he shares his advice for them. The Great Women in Compliance Podcast is on the Compliance Podcast Network with a selection of other Compliance related offerings to listen in to. If you are enjoying this episode, please rate it on your preferred podcast player to help other likeminded Ethics and Compliance professionals find it. You can also find the GWIC podcast on Corporate Compliance Insights where Lisa and Mary have a landing page with additional information about them and the story of the podcast. Corporate Compliance Insights is a much appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020). You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.Join the Great Women in Compliance community on LinkedIn <a href="https://www.linkedin.com/groups/12156164/" rel="nofollow" target="_blank">here</a>.

A Conversation with Adam Balfour

Posted by Adan TurteltaubThere are a lot of things you can do to make your organization’s celebration of Corporate Compliance &amp; Ethics Week a success. But sometimes, less is more.  Adam Balfour, vice president and general counsel for corporate compliance and Latin America, Bridgestone America's, explains in this podcast that they realized that it would be better to evolve their celebration from a lot of different activities to just a few and to make them bigger.So what are they doing?For the last few years they have bestowed a series of Leading With Integrity awards. These go to managers who have been nominated by employees for their exemplary leadership when it comes to compliance and ethics issues. All 50,000 of the organization's employees can nominate any leader, manager or supervisor that they think deserves the prize.The nominations are evaluated by a cross functional panel which is good for bringing in and engaging other leaders in the organization. Then five or six winners are selected each year, and they are announced during a leadership panel with about 1100 employees on the call.For the winners the greatest impact comes from the recognition and knowing that the CEO knows your name and for a very positive reason.This program has also helped the compliance team gain exposure to people they didn't realize were embodying the organization's commitment to compliance.Another event that they do, or more accurately two events, are leadership panels wherein employees are invited to join in and listen as leaders discuss compliance and ethics issues. It sets a clear tone at the top for the organization and illustrates ethical decision making.Each year, for a little bit of fun, the compliance team puts together an event using ethics issues found in popular TV shows and movies. This helps teach compliance in a more relatable way and leverages good adult learning theory.Finally, the compliance organization offers a Compliance Battle Royale every year.  It's a big production with a bracket of 16 teams competing against each other over a period of four days.  There is daily elimination, and it gets very competitive.Got any good ideas of your own to share? If so add them to the comments below. And be sure to listen to this podcast.

Posted by Adan Turteltaub There are a lot of things you can do to make your organization’s celebration of Corporate Compliance &amp; Ethics Week a success. But sometimes, less is more.  Adam Balfour, vice president and general counsel for corporate compliance and Latin America, Bridgestone America's, explains in this podcast that they realized that it would be better to evolve their celebration from a lot of different activities to just a few and to make them bigger. So what are they doing? For the last few years they have bestowed a series of Leading With Integrity awards. These go to managers who have been nominated by employees for their exemplary leadership when it comes to compliance and ethics issues. All 50,000 of the organization's employees can nominate any leader, manager or supervisor that they think deserves the prize. The nominations are evaluated by a cross functional panel which is good for bringing in and engaging other leaders in the organization. Then five or six winners are selected each year, and they are announced during a leadership panel with about 1100 employees on the call. For the winners the greatest impact comes from the recognition and knowing that the CEO knows your name and for a very positive reason. This program has also helped the compliance team gain exposure to people they didn't realize were embodying the organization's commitment to compliance. Another event that they do, or more accurately two events, are leadership panels wherein employees are invited to join in and listen as leaders discuss compliance and ethics issues. It sets a clear tone at the top for the organization and illustrates ethical decision making. Each year, for a little bit of fun, the compliance team puts together an event using ethics issues found in popular TV shows and movies. This helps teach compliance in a more relatable way and leverages good adult learning theory. Finally, the compliance organization offers a Compliance Battle Royale every year.  It's a big production with a bracket of 16 teams competing against each other over a period of four days.  There is daily elimination, and it gets very competitive. Got any good ideas of your own to share? If so add them to the comments below. And be sure to listen to this podcast.

Adam Balfour on Corporate Compliance & Ethics Week at Bridgestone Americas [Podcast]

Post By: Adam TurteltaubWhen the helpline rings, it’s a make or break opportunity. Get it right, and you could find out about potential wrongdoing and useful details. Get it wrong, and the caller may decide it’s not worth it, give perfunctory information, or, at worst, hang up.Adam Balfour (LinkedIn), Vice President and General Counsel for Corporate Compliance and Latin America at Bridgestone Americas, Inc. strongly advocates in this podcast starting by asking yourself a question: Who is this helpline really meant to help? Is it simply there to collect information about issues or is it there to help employees? If an organization wants a speak-up culture, then the intake process can’t be an unpleasant, rote one. That will discourage employees from calling in.Instead, he argues, it is better to embrace a process in which the organization demonstrates to callers that it hears them. That includes using a more empathetic approach, using language such as, “I’m sorry to hear that and it sounds like it was upsetting to you.” This can help encourage the employee to open up and share more.Leading by addressing emotions can help open up people to sharing more facts, he has found.To guide the conversation, a script is helpful, but it should not get in the way of the conversation. More important is to keep in mind the goal of getting information.So, what do you do when setting up (or revising) the helpline with your vendor? He recommends laying out what processes and experiences you want for your workforce. Then, take a look at how they incentivize employees. If their goals are designed to get callers off the phone as quickly as possible, that could be sending exactly the wrong message.Listen in to learn more about listening up.

Post By: Adam Turteltaub When the helpline rings, it’s a make or break opportunity. Get it right, and you could find out about potential wrongdoing and useful details. Get it wrong, and the caller may decide it’s not worth it, give perfunctory information, or, at worst, hang up. Adam Balfour (LinkedIn), Vice President and General Counsel for Corporate Compliance and Latin America at Bridgestone Americas, Inc. strongly advocates in this podcast starting by asking yourself a question: Who is this helpline really meant to help? Is it simply there to collect information about issues or is it there to help employees? If an organization wants a speak-up culture, then the intake process can’t be an unpleasant, rote one. That will discourage employees from calling in. Instead, he argues, it is better to embrace a process in which the organization demonstrates to callers that it hears them. That includes using a more empathetic approach, using language such as, “I’m sorry to hear that and it sounds like it was upsetting to you.” This can help encourage the employee to open up and share more. Leading by addressing emotions can help open up people to sharing more facts, he has found. To guide the conversation, a script is helpful, but it should not get in the way of the conversation. More important is to keep in mind the goal of getting information. So, what do you do when setting up (or revising) the helpline with your vendor? He recommends laying out what processes and experiences you want for your workforce. Then, take a look at how they incentivize employees. If their goals are designed to get callers off the phone as quickly as possible, that could be sending exactly the wrong message. Listen in to learn more about listening up.

Adam Balfour on Helpline Call Intake [Podcast]

Episode 044--Adam Balfour