Blake Ethridge's guest appearances

Blake Ethridge

Peers Over Beers - Community Experts Podcast

Thoughts from Pool Therapy

Community Life

Scott Wilder

Sebastian Stan

Richard Millington

Blake Etheridge

Melanie Johnson

Erica Kuhl

Matthew Hunt

Matt Mecham

Paige Johnson

Becky Johnson

Melissa Jones

Nicole Saunders

Michael Sandoval

Erica Moss

Megan Johnson

OwlTail

Blake Ethridge joins us this week on the podcast and he is a HOOT!  Blake and Melanie currently work at Epcot together, but Blake and I go way back to 2015!  He tells us about his new baking adventures and how everything we need to know comes from Tik Tok.  We talk about his experience working at Disney and trying to navigate his mental health as an adult.  Blake's accent is strong and thicc in this episode, so I hope you enjoy! Facebook: https://www.facebook.com/pooltherapypod/ IG: Instagram.com/pooltherapypod--- Send in a voice message: https://podcasters.spotify.com/pod/show/pooltherapy/messageSupport this podcast: https://podcasters.spotify.com/pod/show/pooltherapy/support

Blake Ethridge joins us this week on the podcast and he is a HOOT!  Blake and Melanie currently work at Epcot together, but Blake and I go way back to 2015!  He tells us about his new baking adventures and how everything we need to know comes from Tik Tok.  We talk about his experience working at Disney and trying to navigate his mental health as an adult.  Blake's accent is strong and thicc in this episode, so I hope you enjoy! Facebook: <a href="https://www.facebook.com/pooltherapypod/" rel="nofollow" target="_blank">https://www.facebook.com/pooltherapypod/</a> IG: <a href="http://Instagram.com/pooltherapypod" rel="nofollow" target="_blank">Instagram.com/pooltherapypod</a> --- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/pooltherapy/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/pooltherapy/message</a> Support this podcast: <a href="https://podcasters.spotify.com/pod/show/pooltherapy/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/pooltherapy/support</a>

Ep. 21 - Blake Ethridge - All We Need is Tik Tok

Please listen to Episode 012 to hear the beginning of this conversation.   Blake Etheridge starts this part of the discussion how community creates a 360 customer view. If you work the community correctly, super users will start to curate and help support customers for the enterprise. Learn how Blake customized community reward benefits to understand what made super users motivated. Why did Blake flip the customer script at TI's affinity conference for invited super users.  Clue: What do you want to see and experience? What happens as your adjust your rewards and realize you may have over-rewarded? How Blake won the trust of sales and marketing teams to help him find super users in his program?

Please listen to <a href="https://www.peersoverbeers.com/episodes/episode-012-part-1-guest-speaker-blake-etheridge-discussing-customer-focus-groups" rel="nofollow" target="_blank">Episode 012</a> to hear the beginning of this conversation. <ul> <li> <a href="https://www.linkedin.com/in/blakeethridge/" rel="nofollow" target="_blank">Blake Etheridge</a> starts this part of the discussion how community creates a 360 customer view.</li> <li>If you work the community correctly, super users will start to curate and help support customers for the enterprise.</li> <li>Learn how Blake customized community reward benefits to understand what made super users motivated.</li> <li>Why did Blake flip the customer script at <a href="https://www.ti.com" rel="nofollow" target="_blank">TI</a>'s affinity conference for invited super users.  Clue: What do you want to see and experience?</li> <li>What happens as your adjust your rewards and realize you may have over-rewarded?</li> <li>How Blake won the trust of sales and marketing teams to help him find super users in his program?</li></ul>

Episode 013 - Guest Speaker Blake Ethridge: Building a Super User Program and Creating a 360 Customer View with Community

Please listen to Episode 013 to hear the continuation of this  How Blake Etheridge worked TI's internal organization to create a large referral engine to find top users and new users for community.   Creating events for employees started driving internal energy and interest.  Success is like a virus. Why planning strategic face-to-face meetings with your key members are important?  Vested Interest to know what each community member needed to create a great experience" The Blake Ethridge framework of building a B2B community super user program: Phase 1: Reach out to your sales team and learn how to community members can help Phase 2: Identify individual users outpacing internal support response Phase 3: Get to know your internal and super user advocates.  Find out what motivates them and offer a win-win solution on community. "How can I help you, here is how you can help me" Phase 4: Create an internal referral program to find super users in the employee and customer base.    

Please listen to Episode 013 to hear the continuation of this <ul> <li>How <a href="https://www.linkedin.com/in/blakeethridge/" rel="nofollow" target="_blank">Blake Etheridge</a> worked <a href="https://www.ti.com" rel="nofollow" target="_blank">TI's</a> internal organization to create a large referral engine to find top users and new users for community.  </li> <li>Creating events for employees started driving internal energy and interest.  Success is like a virus.</li> <li>Why planning strategic face-to-face meetings with your key members are important? </li> <li>Vested Interest to know what each community member needed to create a great experience"</li> <li>The Blake Ethridge framework of building a B2B community super user program:<ul> <li>Phase 1: Reach out to your sales team and learn how to community members can help</li> <li>Phase 2: Identify individual users outpacing internal support response</li> <li>Phase 3: Get to know your internal and super user advocates.  Find out what motivates them and offer a win-win solution on community. "How can I help you, here is how you can help me"</li> <li>Phase 4: Create an internal referral program to find super users in the employee and customer base.  </li> </ul> </li></ul>

Episode 014 - Guest Speaker Blake Ethridge: A Vested Interest to Create a Great Customer Experience