Leandra Fishman's guest appearances

Leandra Fishman

Inside Intercom

BUILD with Blake Bartlett

Nir Eyal

Brian Rothenberg

Hubert Palan

Wade Foster

Jay Simons

Eric Siu

Prashanth Chandrasekar

Steli Efti

Patrick Campbell

Claire Vo

Elad Gil

Jason Calacanis

Scott Belsky

Josh Pigford

Kathryn Finney

OwlTail

We've seen just how the customer experience impacts revenue. So why do so many revenue-driven organizations keep treating support as a cost center? Intercom's Chief Revenue Officer, Leandra Fishman joins us to discuss.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

<p>We've seen just how the customer experience impacts revenue. So why do so many revenue-driven organizations keep treating support as a cost center? Intercom's Chief Revenue Officer, Leandra Fishman joins us to discuss.</p><p>See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer nofollow" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer nofollow" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.</p>

Leandra Fishman on driving revenue through stronger customer relationships

Intercom

Leandra learned one big thing leading sales at Twilio and SendGrid: let developers build. You can’t be overly prescriptive when you are selling building blocks. And don’t miss the good things that come to you when hitchhiking in Australia.

Leandra Fishman (Twilio & Intercom): How to Sell to Developers

Sales models are not one size fits all. There are key differences between traditional enterprise sales, high-volume inside sales, and product-led sales. In her 30 years of experience, Leandra Fishman has led teams in all of these environments. In this episode of BUILD, we unpack these different models and how to apply best practices of the past to a modern product-led sales model.

Leandra Fishman (Twilio & Intercom): Enterprise vs. Product-Led Sales