Paul Stuva's guest appearances

Paul Stuva

Brewing with BIM

Charlie Sheen

Jim Martin

Steve Hill

Greg Hale

Matt Webster

Swole BIM

Johann Tuckler

Britton Langdon

David Kortekaas

Eric DeLeon

John Niles

Flora Liu

Dwayne Miller

Brian Poage

Carlos Caminos

OwlTail

Hey BWB Fans,  This was a great episode in which we catch up with long time friend and colleague Paul Stuva. We dive into tangents regarding weather and seasonal/regional construction, CIM, BIM, the mass adoption of BIM 360, and how the technical support landscape has evolved. Technical support used to be about helping customers get up and running when they were down or solving what seems like a never ending cycle of the 10 most common problems every day. Today it is more about project support and being a partner and advocate for the customer rather than helping solve the same issue every few months. Paul provides great insights on the most common issues, how client habits are changing, and what he sees for the future of support.  This episode is brought to you by Unifi Labs. Be sure to check them out https://unifilabs.com/getstarted  ---   Support this podcast: https://podcasters.spotify.com/pod/show/brewingwithbim/support

Hey BWB Fans,  This was a great episode in which we catch up with long time friend and colleague Paul Stuva. We dive into tangents regarding weather and seasonal/regional construction, CIM, BIM, the mass adoption of BIM 360, and how the technical support landscape has evolved. Technical support used to be about helping customers get up and running when they were down or solving what seems like a never ending cycle of the 10 most common problems every day. Today it is more about project support and being a partner and advocate for the customer rather than helping solve the same issue every few months. Paul provides great insights on the most common issues, how client habits are changing, and what he sees for the future of support. This episode is brought to you by Unifi Labs. Be sure to check them out <a href="https://unifilabs.com/getstarted" rel="nofollow" target="_blank">https://unifilabs.com/getstarted</a> --- Support this podcast: <a href="https://podcasters.spotify.com/pod/show/brewingwithbim/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/brewingwithbim/support</a>

BWB Episode 42 - The Evolution of Technical Support with Paul Stuva