Juliette Melton's guest appearances

Juliette Melton

Dollars to Donuts

Web Directions Podcast

Ruth Ellison

Rob Mitchell

Justin French

Mike Williams

Jonathan Stark

Derek Featherstone

Jeremy Keith

Andy Budd

Monal Chokshi

Tim Lucas

John Resig

Simon Wright

Gina Trapani

Andy Clark

Daniel Davis

OwlTail

25. Juliette Melton of The New York Times

Most user experience research takes place sitting behind a computer. And yet these days, most networked experiences are happening on mobile devices. Some common user experience research methods work well in a mobile environment - others don’t. In this talk, Juliette Melton will guide you through how to use some great existing research methods in a mobile context, how to incorporate some new (and fun!) methods into your arsenal, and propose next generation tools and services to make mobile user experience research even better.Juliette has ten years of experience building, managing, and researching digital environments and is a human factors researcher based at IDEO in San Francisco. She’s deeply interested in the intersections between digital culture, learning, and communication. Her work has spanned a broad range of industries including social media, casual gaming, education administration, electronic publishing, corporate banking, computer hardware, and public health. Community education - through workshops, lectures, and writing - is an important part of her work. Remote user experience methods, agile project management, and research program planning are frequent topics.Juliette holds an MEd from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on developing models for innovative networked learning applications. She also has a BA in Comparative Literature from Haverford College.Follow Juliette on Twitter: @jLicensed as Creative Commons Attribution-Share Alike 3.0 (http://creativecommons.org/licenses/by-sa/3.0/).

Most user experience research takes place sitting behind a computer. And yet these days, most networked experiences are happening on mobile devices. Some common user experience research methods work well in a mobile environment - others don’t. In this talk, Juliette Melton will guide you through how to use some great existing research methods in a mobile context, how to incorporate some new (and fun!) methods into your arsenal, and propose next generation tools and services to make mobile user experience research even better. Juliette has ten years of experience building, managing, and researching digital environments and is a human factors researcher based at IDEO in San Francisco. She’s deeply interested in the intersections between digital culture, learning, and communication. Her work has spanned a broad range of industries including social media, casual gaming, education administration, electronic publishing, corporate banking, computer hardware, and public health. Community education - through workshops, lectures, and writing - is an important part of her work. Remote user experience methods, agile project management, and research program planning are frequent topics. Juliette holds an MEd from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on developing models for innovative networked learning applications. She also has a BA in Comparative Literature from Haverford College. Follow Juliette on Twitter: @j Licensed as Creative Commons Attribution-Share Alike 3.0 (<a href="http://creativecommons.org/licenses/by-sa/3.0/" rel="nofollow" target="_blank">http://creativecommons.org/licenses/by-sa/3.0/</a>).

Juliette Melton - Mobile User Experience Research

Remote

Remote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services.Juliette Melton is a user experience researcher and design strategist based in San Francisco. Her background in web development and product management gives her a practical perspective on how to conduct effective user experience research. She advocates building products that delight users while supporting organizational realities.Juliette holds a master’s in education from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on developing models for innovative networked learning applications. She runs Deluxify, a boutique UX consultancy, writes about her various projects at juliemelton.com, and makes lots of terrariums.Follow Juliette on Twitter: @jLicensed as Creative Commons Attribution-Share Alike 3.0 (http://creativecommons.org/licenses/by-sa/3.0/).

Remote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services. Juliette Melton is a user experience researcher and design strategist based in San Francisco. Her background in web development and product management gives her a practical perspective on how to conduct effective user experience research. She advocates building products that delight users while supporting organizational realities. Juliette holds a master’s in education from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on developing models for innovative networked learning applications. She runs Deluxify, a boutique UX consultancy, writes about her various projects at <a href="http://juliemelton.com" rel="nofollow" target="_blank">juliemelton.com</a>, and makes lots of terrariums. Follow Juliette on Twitter: @j Licensed as Creative Commons Attribution-Share Alike 3.0 (<a href="http://creativecommons.org/licenses/by-sa/3.0/" rel="nofollow" target="_blank">http://creativecommons.org/licenses/by-sa/3.0/</a>).

Juliette Melton - Running effective remote studies