Jeffrey Greger's guest appearances

Jeffrey Greger

The Human Show: Innovation through Social Science

Response-ability.Tech

Simon Roberts

Gemma John

Susan Halford

Greg Bennett

Tricia Bruce

Jamie Gordon

Jan Chipchase

Betsy DiSalvo

Ben Green

Crystal Abidin

Amy Sheppard

Allison Gardner

Dan Wu

Erin Taylor

Astrid Countee

OwlTail

Jeffrey Greger is a UX Researcher at Varo Bank. His work focuses on the ethical and organisational challenges that design professionals face as they develop financial services for and with low- to moderate-income communities. He holds a Master’s degree in Applied Anthropology from San José State University.During our conversation, Jeff explains how he came to anthropology from industrial design and what sparked his interest in financial inclusion.  We discuss his Master’s thesis which explored the “the application of ethnographic research and commercially-derived design approaches in support of financial inclusion” and we touch on why “well-intentioned humanitarian projects often fail to achieve their goals, at times further retrenching social and economic inequalities".We move on to talk about the working group Jeff and his colleagues created at Varo called PeopleFirst, which aims to avoid the industry logics (insularity, decontextualisation, and tech hubris), and how this community of practice is a way for staff to address ethics in a practical and substantive way.We loved talking to Jeff and we hope you enjoy the episode. You can follow Jeff on Twitter and find out more about him at www.jeffreygreger.com.Visit us online at anthtechconf.co.uk and sign up for our newsletter, or follow us on LinkedIn and Twitter.Mentioned our conversation:Divining a Digital Future: Mess and Mythology in Ubiquitous Computing by Paul Dourish and Genevieve BellJeff's paper, presented at EPIC 2020: There’s No Playbook for Praxis. Translating Scholarship into Action to Build a More Ethical Bank.FairMoney: https://fairnetwork.orgSeeing Like a State by James C. ScottMetcalf, Moss and boyd. Owning Ethics: Corporate Logics, Silicon Valley, and the Institutionalization of Ethics

Jeffrey Greger is a UX Researcher at Varo Bank. His work focuses on the ethical and organisational challenges that design professionals face as they develop financial services for and with low- to moderate-income communities. He holds a Master’s degree in Applied Anthropology from San José State University.During our conversation, Jeff explains how he came to anthropology from industrial design and what sparked his interest in financial inclusion.  We discuss his Master’s thesis which explored the “the application of ethnographic research and commercially-derived design approaches in support of financial inclusion” and we touch on why “well-intentioned humanitarian projects often fail to achieve their goals, at times further retrenching social and economic inequalities".We move on to talk about the working group Jeff and his colleagues created at Varo called PeopleFirst, which aims to avoid the industry logics (insularity, decontextualisation, and tech hubris), and how this community of practice is a way for staff to address ethics in a practical and substantive way.We loved talking to Jeff and we hope you enjoy the episode. You can follow Jeff on <a href="https://twitter.com/jeff_greger" rel="nofollow" target="_blank">Twitter</a> and find out more about him at <a href="http://www.jeffreygreger.com/" rel="nofollow" target="_blank">www.jeffreygreger.com</a>.Visit us online at <a href="https://www.anthtechconf.co.uk" rel="nofollow" target="_blank">anthtechconf.co.uk</a> and sign up for our newsletter, or follow us on <a href="https://www.linkedin.com/showcase/anthropology-technology-conference/" rel="nofollow" target="_blank">LinkedIn</a> and <a href="https://twitter.com/anthtechconf" rel="nofollow" target="_blank">Twitter</a>.Mentioned our conversation:<ul><li><a href="https://mitpress.mit.edu/books/divining-digital-future" rel="nofollow" target="_blank">Divining a Digital Future: Mess and Mythology in Ubiquitous Computing</a> by Paul Dourish and Genevieve Bell</li><li>Jeff's paper, presented at <a href="https://2020.epicpeople.org" rel="nofollow" target="_blank">EPIC 2020</a>: There’s No Playbook for Praxis. Translating Scholarship into Action to Build a More Ethical Bank.</li><li>FairMoney: <a href="https://fairnetwork.org/" rel="nofollow" target="_blank">https://fairnetwork.org</a></li><li><a href="https://yalebooks.co.uk/display.asp?k=9780300246759" rel="nofollow" target="_blank">Seeing Like a State</a> by James C. Scott</li><li>Metcalf, Moss and boyd. <a href="https://datasociety.net/wp-content/uploads/2019/09/Owning-Ethics-PDF-version-2.pdf" rel="nofollow" target="_blank">Owning Ethics: Corporate Logics, Silicon Valley, and the Institutionalization of Ethics</a></li></ul>

Addressing Ethical Challenges in a FinTech Startup. With Jeffrey Greger

Jeffrey Greger, UX Researcher at banking startup Varo Money, has a background in both design and anthropology with a BA in Industrial Design and recently completing an MA in Applied Anthropology at San Jose State University. His thesis research explored the challenges, opportunities, and ethical issues design professionals encounter when developing banking services with low-income communities in the San Francisco Bay Area and around the world. As a graduate student, he also partnered with anthropologists at the Nissan Research Center to explore the effects autonomous vehicles could have on urban streetscapes and equitable community building in San Jose. Before moving into research, Jeff built everything from Bluetooth speakers to medical devices as an industrial and UX designer with a handful of Silicon Valley consultancies. In today’s episode we talk to Jeff about his experience going through an applied anthropology program coming from an industrial design background; his graduate thesis on observing design and research practices; hybridity of design &amp; anthropology practices and how he sees it impacting theory and practice; using design as a research tool – prototyping and co-design as forms of research; positionality; the tensions between design and anthropology particularly around the concept of intervention; lastly he shares his advice for others transitioning into the applied anthropology space. Mentioned in Podcast: M.A. Applied Anthropology program, San Jose State Dr. Melissa Cefkin, Centre for Automotive Research Nissan Ethnobreakfast, a Bay Area professional group that hosts monthly breakfasts to discuss issues pertinent to ethnographers in industry Ethnoborrel, networking group in The Netherlands for professional ethnographers Society for Applied Anthropology Society for Economic Anthropology Fair Money, research collective Anthrodesign listserv Jeff’s work: Doing Good is Hard: Ethics, Activism, and Social Impact Design as Seen from the Grassroots Perspective Design Portfolio Social media and other links: https://www.linkedin.com/in/jeffreygreger/ https://twitter.com/jeff_greger

Jeffrey Greger, UX Researcher at banking startup Varo Money, has a background in both design and anthropology with a BA in Industrial Design and recently completing an MA in Applied Anthropology at San Jose State University. His thesis research explored the challenges, opportunities, and ethical issues design professionals encounter when developing banking services with low-income communities in the San Francisco Bay Area and around the world. As a graduate student, he also partnered with anthropologists at the Nissan Research Center to explore the effects autonomous vehicles could have on urban streetscapes and equitable community building in San Jose. Before moving into research, Jeff built everything from Bluetooth speakers to medical devices as an industrial and UX designer with a handful of Silicon Valley consultancies. In today’s episode we talk to Jeff about his experience going through an applied anthropology program coming from an industrial design background; his graduate thesis on observing design and research practices; hybridity of design &amp; anthropology practices and how he sees it impacting theory and practice; using design as a research tool – prototyping and co-design as forms of research; positionality; the tensions between design and anthropology particularly around the concept of intervention; lastly he shares his advice for others transitioning into the applied anthropology space. Mentioned in Podcast: M.A. Applied Anthropology program, San Jose State Dr. Melissa Cefkin, Centre for Automotive Research Nissan Ethnobreakfast, a Bay Area professional group that hosts monthly breakfasts to discuss issues pertinent to ethnographers in industry Ethnoborrel, networking group in The Netherlands for professional ethnographers Society for Applied Anthropology Society for Economic Anthropology Fair Money, research collective Anthrodesign listserv Jeff’s work: Doing Good is Hard: Ethics, Activism, and Social Impact Design as Seen from the Grassroots Perspective Design Portfolio Social media and other links: <a href="http://%20Mentioned%20in%20Podcast:%20M.A.%20Applied%20Anthropology%20program,%20San%20Jose%20State%20%20Dr.%20Melissa%20Cefkin,%20Centre%20for%20Automotive%20Research%20Nissan%20%20Ethnobreakfast,%20a%20Bay%20Area%20professional%20group%20that%20hosts%20monthly%20breakfasts%20to%20discuss%20issues%20pertinent%20to%20ethnographers%20in%20industry%20Ethnoborrel,%20networking%20group%20in%20The%20Netherlands%20for%20professional%20ethnographers%20Society%20for%20Applied%20Anthropology%20Society%20for%20Economic%20Anthropology%20Fair%20Money,%20research%20collective%20Anthrodesign%20listserv%20%20Jeff%E2%80%99s%20work:%20%20Doing%20Good%20is%20Hard:%20Ethics,%20Activism,%20and%20Social%20Impact%20Design%20as%20Seen%20from%20the%20Grassroots%20Perspective%20Design%20Portfolio%20Social%20media%20and%20other%20links:%20https://www.linkedin.com/in/jeffreygreger/%20@jeff_greger" rel="nofollow" target="_blank">https://www.linkedin.com/in/jeffreygreger/</a> <a href="https://twitter.com/jeff_greger" rel="nofollow" target="_blank">https://twitter.com/jeff_greger</a>

Jeffrey Greger, UX Researcher Varo Money Inc.: from architecture to (industrial) design to applied anthropology & back again