Bennett Bennett's guest appearances

Bennett Bennett

Customer Service Academy

The We Are Next Podcast

Left Unsaid Podcast

Carl Desir

Vann Graves

Jezz Chung

Hunter Kelly

Mara Lecocq

Angela Brown

Eli Altman

Annie Liu

Patrick Buchanan

Kevin Green

Jason Wright

Anthony Williams

Max Slonim

Mary Ergul

Rachel Mercer

OwlTail

Nate Nichols

DEI work has shifted heavily over the last year, with more employees of color stepping up to challenge the industry. This live episode will break down the work behind what redesigning what DEI looks like, the purpose of both 600 &amp; Rising and Allyship &amp; Action in the ecosystem, what still needs to be done in the advertising industry, and handling it all while creating the work.Guests: Live Epsiode with Nate Nichols  &amp; Bennett Bennett - 600&amp; Rising/Allyship &amp; ActionHost: Carl DesirProducers: Kemy Acacia ‘09, Carl Desir, Reema Elghossain, Ifetayo Jabari-Kitwala '20, Kennedy Studdard '17Editor: Tai Koga ‘15Creative Lead: Andrea Naranjo '20VO: Moises Escobar ‘17Music: Alex Santiago ‘10

DEI work has shifted heavily over the last year, with more employees of color stepping up to challenge the industry. This live episode will break down the work behind what redesigning what DEI looks like, the purpose of both 600 &amp; Rising and Allyship &amp; Action in the ecosystem, what still needs to be done in the advertising industry, and handling it all while creating the work.Guests: Live Epsiode with Nate Nichols &amp; Bennett Bennett - 600&amp; Rising/Allyship &amp; ActionHost: Carl DesirProducers: Kemy Acacia ‘09, Carl Desir, Reema Elghossain, Ifetayo Jabari-Kitwala '20, Kennedy Studdard '17Editor: Tai Koga ‘15Creative Lead: Andrea Naranjo '20VO: Moises Escobar ‘17Music: Alex Santiago ‘10

Curating while creating with Nate Nichols & Bennett Bennett

In this episode, I interview Bennett Bennett from Mashgin about technology, deployment, and customer self service:   - Educating customer is  key to removing the mystery from technology and empowering users   - Infrastructure must be a consideration of any organizational improvements, including technology   - Self service is about providing options - so ensure that customers have a path that makes sense for them   - Enabling self service frees up employees for higher value tasks, such as guest engagement and stocking shelves   It's time for the great service comeback!   bennett@mashgin.com   blog.mashgin.com  Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.   Tony Johnson Customer Service Expert | Author | Trainer | Speaker   Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter:  https://twitter.com/ServiceRecipe Instagram: https://www.instagram.com/recipeforservice/ Tik Tok:  https://vm.tiktok.com/owrTbL/ Facebook:  https://www.facebook.com/tonyjohnsoncx/   Music: http://www.bensound.com

In this episode, I interview Bennett Bennett from Mashgin about technology, deployment, and customer self service: - Educating customer is  key to removing the mystery from technology and empowering users - Infrastructure must be a consideration of any organizational improvements, including technology - Self service is about providing options - so ensure that customers have a path that makes sense for them - Enabling self service frees up employees for higher value tasks, such as guest engagement and stocking shelves It's time for the great service comeback! <a href="mailto:bennett@mashgin.com">bennett@mashgin.com</a> <a href="http://blog.mashgin.com" rel="nofollow" target="_blank">blog.mashgin.com</a> Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: <a href="https://www.igniteyourservice.com/" rel="nofollow" target="_blank">https://www.igniteyourservice.com/</a> YouTube: <a href="https://www.youtube.com/c/RecipeforserviceNet" rel="nofollow" target="_blank">https://www.youtube.com/c/RecipeforserviceNet</a> Twitter:  <a href="https://twitter.com/ServiceRecipe" rel="nofollow" target="_blank">https://twitter.com/ServiceRecipe</a> Instagram: <a href="https://www.instagram.com/recipeforservice/" rel="nofollow" target="_blank">https://www.instagram.com/recipeforservice/</a> Tik Tok:  <a href="https://vm.tiktok.com/owrTbL/" rel="nofollow" target="_blank">https://vm.tiktok.com/owrTbL/</a> Facebook:  <a href="https://www.facebook.com/tonyjohnsoncx/" rel="nofollow" target="_blank">https://www.facebook.com/tonyjohnsoncx/</a> Music: <a href="http://www.bensound.com/" rel="nofollow" target="_blank">http://www.bensound.com</a>

71:  Empowering Employees Through Well-Deployed Technology With Bennett Bennett

Bennett digs deep, pulling from his experience coming up as a creative of color in NYC, working as a copywriter, and his bird's eye view from covering the industry as a Staff Writer at The Drum. Hear about how volunteering got him into some of the biggest conferences and events, making sure your employer is as invested in you as you are in them, and the lack of middle management of color—and what it means for jr. talent. Subscribe &amp; leave us a review on iTunes to help others discover the podcast! For more guidance from the industry, subscribe to our Weekly email—it's a small dose of advice, delivered Mondays. Or search for a specific topic in our ever-growing Stash of Advice.

Bennett digs deep, pulling from his experience coming up as a creative of color in NYC, working as a copywriter, and his bird's eye view from covering the industry as a Staff Writer at The Drum. Hear about how volunteering got him into some of the biggest conferences and events, making sure your employer is as invested in you as you are in them, and the lack of middle management of color—and what it means for jr. talent. Subscribe &amp; leave us a review on iTunes to help others discover the podcast! For more guidance from the industry, subscribe to our <a href="https://we-are-next.com/weekly/" rel="nofollow" target="_blank">Weekly email</a>—it's a small dose of advice, delivered Mondays. Or search for a specific topic in our ever-growing <a href="https://we-are-next.com/advice/" rel="nofollow" target="_blank">Stash of Advice</a>.

Ep 32: Bennett Bennett, Staff Writer at The Drum