Shaw Li's guest appearances

Shaw Li

True Product

CSM Toolbox

Philipp Wolf

Judy Bowers

Lisette Sutherland

Greg Kihlström

Puneet Kataria

Meredith Lobb

Natalie Mannion

Scott Holand

Adam Lowenthal

Jonny Hittman

John Henwood

Kate Neal

Ashley Sachs

Emily González-Cebrián

Remco de Vries

OwlTail

Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.In this episode, I had the opportunity to talk to Shaw Li.Shaw has 10+ years of product management experience earned working at pre-seed, venture funded, and Fortune 500 companies. He recently led product at Haven Life, an Insurtech startup in NYC. He writes a weekly newsletter, The Elements of Product Management for mid-career Product Managers with templates and practical advice. You can reach him there for product advisor or mentoring. The Elements of Product Managementhttps://shawli.substack.com/people/7077810-shaw-liBlog post:Understand what "customer success" does so you can build a better working relationship as a PMhttps://shawli.substack.com/p/understand-what-customer-success----------If you enjoy this micro podcast, please subscribe and leave a review.You can find me on Twitter @CSMToolboxDon’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement. Connect with Isabel Ruiz  https://bit.ly/2NDfOvyJoin our CSM Toolbox LinkedIn page https://www.linkedin.com/company/csmtoolbox/

Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.In this episode, I had the opportunity to talk to Shaw Li.Shaw has 10+ years of product management experience earned working at pre-seed, venture funded, and Fortune 500 companies. He recently led product at Haven Life, an Insurtech startup in NYC. He writes a weekly newsletter, The Elements of Product Management for mid-career Product Managers with templates and practical advice. You can reach him there for product advisor or mentoring. <a href="https://shawli.substack.com/people/7077810-shaw-li" rel="nofollow" target="_blank">The Elements of Product Management</a> <a href="https://shawli.substack.com/people/7077810-shaw-li" rel="nofollow" target="_blank">https://shawli.substack.com/people/7077810-shaw-li</a> Blog post: <a href="https://shawli.substack.com/p/understand-what-customer-success" rel="nofollow" target="_blank">Understand what "customer success" does so you can build a better working relationship as a PM</a> <a href="https://shawli.substack.com/p/understand-what-customer-success" rel="nofollow" target="_blank">https://shawli.substack.com/p/understand-what-customer-success</a> ---------- If you enjoy this micro podcast, please subscribe and leave a review. You can find me on Twitter @CSMToolbox Don’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement. Connect with Isabel Ruiz  <a href="https://bit.ly/2NDfOvy" rel="nofollow" target="_blank">https://bit.ly/2NDfOvy</a> Join our CSM Toolbox LinkedIn page  <a href="https://www.linkedin.com/company/csmtoolbox/" rel="nofollow" target="_blank">https://www.linkedin.com/company/csmtoolbox/</a>

Partnerships at work: Product Management with Shaw Li  | Ep. 08

Shaw Li of Haven Life explains the ups and downs of building a tool that allows customers to easily schedule physicals with local doctors, in order to get the best rates on life insurance. Highlights: The complexities of adding an offline step in an online funnel - The importance of shipping quickly, and having Feature Flags to revert when things go wrong - And lastly, the value of setting individual project visions to get everyone aligned. 

Shaw Li of Haven Life explains the ups and downs of building a tool that allows customers to easily schedule physicals with local doctors, in order to get the best rates on life insurance. Highlights: The complexities of adding an offline step in an online funnel - The importance of shipping quickly, and having Feature Flags to revert when things go wrong - And lastly, the value of setting individual project visions to get everyone aligned.

7. Shaw Li, Haven Life: Optimizing funnels with offline steps