17 Podcast Episodes
ITT 129: How to Utilize the Three P's of Profit with Tema Frank
ITT 129: How to Utilize the Three P's of Profit with Tema Frank
Tema Frank is the author of PeopleShock: The Path to Profits When Customers Rule and, today, we're talking about how we ... Read more
20 Nov 2017
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25mins
1342: The Path to Profits When Customers Rule with Tema Frank
1342: The Path to Profits When Customers Rule with Tema Frank
Visit EOFire.com for complete show notes of every Podcast episode. Tema helps businesses deliver fantastic customer expe... Read more
3 Nov 2017
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21mins
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
18 Sep 2017
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51mins
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
Tema Frank talks PeopleShock: The Path To Profits When Customers Rule”
18 Sep 2017
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51mins
046 : Customer Partnership through Promise, People and Process with Tema Frank
046 : Customer Partnership through Promise, People and Process with Tema Frank
Tema Frank is a best-selling author, international speaker, teacher and business consultant. Tema Frank has over three d... Read more
25 Apr 2017
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34mins
085: Tema Frank - Customer Experience and the 3P Profit Formula
085: Tema Frank - Customer Experience and the 3P Profit Formula
Tema Frank is a customer experience & usability pro, the host of the Frank Reactions podcast, and the best-selling a... Read more
19 Oct 2016
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41mins
Episode 52: Tema Frank
Episode 52: Tema Frank
Meet Tema Frank, an author, an Internet pioneer, and the creator of Frank Reactions, where she explores customer experie... Read more
17 Oct 2016
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21mins
066 Tema Frank - The Human Connection in Customer Service
066 Tema Frank - The Human Connection in Customer Service
Tema Franks is a best-selling author and has worked in customer experience, marketing, and usability testing for over th... Read more
25 Aug 2016
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39mins
JLDC 0096: Tema Frank Interview – The Path to Profits When Customers Rule
JLDC 0096: Tema Frank Interview – The Path to Profits When Customers Rule
It's much easier to sell to an existing customer than to try to get a new one... yet so many businesses spend so much ti... Read more
22 Aug 2016
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37mins
179: Chief Instigator Tema Frank talks about the Biggest Fail in Business
179: Chief Instigator Tema Frank talks about the Biggest Fail in Business
Tema- @temafrank Doug- @DJDoug Strickland- @NiceGuyonBiz Show notes: Production Assistant - Anna Nygren http://www.... Read more
22 Jul 2016
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36mins