Firaas Rashid
8 Podcast Episodes
Transforming Customer Success - Firaas Rashid
Transforming Customer Success - Firaas Rashid
Hook Founder & CEO Firaas Rashid shares why committing to customer success is the foundation for any growing organiz... Read more
1 Aug 2022
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35mins
Why customer-led growth is your secret sales superpower W/ Firaas Rashid
Why customer-led growth is your secret sales superpower W/ Firaas Rashid
Is customer retention the new acquisition? You betcha, says Firaas Rashid, CEO & Founder of Hook, a predictive data ... Read more
12 Jul 2022
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19mins
#218 - Firaas Rashid, CEO of Hook - on building defensible differentiation
#218 - Firaas Rashid, CEO of Hook - on building defensible differentiation
This podcast interview focuses on product innovation that has the power to help customer success teams cut churn, boost ... Read more
8 Jun 2022
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48mins
EP 167 | Firaas Rashid (Hook) - Understanding the buyers and sellers side in an enterprise software deal
EP 167 | Firaas Rashid (Hook) - Understanding the buyers and sellers side in an enterprise software deal
Today on the show we have Firaas Rashid, CEO, and co-founder of hook.In this episode, Firaas shared his experience both ... Read more
25 May 2022
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33mins
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Growing Your Company Smartly Through Customer Success with Firaas Rashid at Hook
Growing Your Company Smartly Through Customer Success with Firaas Rashid at Hook
Firaas Rashid, Founder and CEO at Hook shares his insight on the value of customer success in B2B software. Customer suc... Read more
19 May 2022
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38mins
Ep. 87: How to Improve Customer Success with Metrics that Matter - Firaas Rashid
Ep. 87: How to Improve Customer Success with Metrics that Matter - Firaas Rashid
How to Improve Customer Success with Metrics that Matter When it comes to customer success (CS), many professionals tend... Read more
17 May 2022
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40mins
Net Dollar Retention: The One Metric SaaS Companies Should Focus On with Firaas Rashid #176
Net Dollar Retention: The One Metric SaaS Companies Should Focus On with Firaas Rashid #176
Firaas Rashid is CEO and founder of Hook, a predictive data platform that empowers Customer Success teams. Hook is trans... Read more
4 May 2022
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41mins
207: Retain & Grow with Excellent Customer Success - with Firaas Rashid
207: Retain & Grow with Excellent Customer Success - with Firaas Rashid
12 Apr 2022
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25mins
