Stacey Fitzsimmons's guest appearances

Stacey Fitzsimmons

Physical Therapy Owners Club

Winning Business Radio

Flipboard EDU Podcast

Podcast Business News Network Platinum

David Hill

David Sawyer

Tammy Bennett

Dan Thompson

Aisha Jackson

Steve Anderson

Paul Smith

Michael Eisner

Sean Miller

Robin Meyers

Mark Hall

Pam Johnson

Marshall Goldsmith

Rob Brown

Thomas Smith

OwlTail

Front

The importance of the front desk, and the experience that patients have there, can never be overestimated. Stacey Fitzsimmons of Account Matters, Inc. has witnessed this time and again through her work with PT clinics across the country. Considering that the patient's assessment of your clinic (and not the therapy you provide) could hinge on those interactions, you have to make sure that the person at the front desk fits the bill and gets properly trained. Having a natural people-person and problem-solver and someone who is positive, encouraging, and straightforward is essential. Far more than we give them credit for, they have a direct connection to the revenues of your company. Now the question remains, are they more important than the PT's in the back? It's worth considering. Follow today's episode as Stacey sits down with Nathan Shields to tell you.Love the show? Subscribe, rate, review, and share!Here’s How »Join the Physical Therapy Owners Club today:ptoclub.comPhysical Therapy Owners Club FacebookPhysical Therapy Owners Club LinkedInPhysical Therapy Owners Club Twitter

The importance of the front desk, and the experience that patients have there, can never be overestimated. <a href="https://www.linkedin.com/in/staceyfitzsimmons/" rel="noopener noreferrer nofollow" target="_blank">Stacey Fitzsimmons</a> of <a href="https://accountmattersma.com/" rel="noopener noreferrer nofollow" target="_blank">Account Matters, Inc.</a> has witnessed this time and again through her work with PT clinics across the country. Considering that the patient's assessment of your clinic (and not the therapy you provide) could hinge on those interactions, you have to make sure that the person at the front desk fits the bill and gets properly trained. Having a natural people-person and problem-solver and someone who is positive, encouraging, and straightforward is essential. Far more than we give them credit for, they have a direct connection to the revenues of your company. Now the question remains, are they more important than the PT's in the back? It's worth considering. Follow today's episode as Stacey sits down with Nathan Shields to tell you. Love the show? Subscribe, rate, review, and share!<ul><li><a href="https://ptoclub.com/2018/01/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/" rel="noopener noreferrer nofollow" target="_blank">Here’s How »</a></li></ul> Join the Physical Therapy Owners Club today:<ul><li><a href="https://ptoclub.com/" rel="noopener noreferrer nofollow" target="_blank">ptoclub.com</a></li><li><a href="https://www.facebook.com/ptoclub" rel="noopener noreferrer nofollow" target="_blank">Physical Therapy Owners Club Facebook</a></li><li><a href="https://www.linkedin.com/groups/13602604" rel="noopener noreferrer nofollow" target="_blank">Physical Therapy Owners Club LinkedIn</a></li><li><a href="https://twitter.com/ptownersclub" rel="noopener noreferrer nofollow" target="_blank">Physical Therapy Owners Club Twitter</a></li></ul>

You Could Be Losing $100k's! Tips For Creating An Amazing Front Desk With Stacey Fitzsimmons

KC Armstrong Interviews Stacey Fitzsimmons President of Account Matters Inc -- www.accountmattersma.com

KC Armstrong Interviews Stacey Fitzsimmons President of Account Matters Inc -- <a href="http://www.accountmattersma.com" rel="nofollow" target="_blank">www.accountmattersma.com</a>

KC Armstrong Interviews Stacey Fitzsimmons President of Account Matters Inc

After graduating high school in 1991, Stacey Fitzsimmons became an Army Paratrooper in the 82nd Airborne Division, spent time as a warehouse worker, PT bartender and short order cook, later the owner of a sporting goods store, called local high school football games on the radio, became a front desk specialist in a physical therapy clinic, and took all that varied experience to co-found Account Matters in 2009.Stacey talks about that journey and the lessons she has learned along the way.Winning Business Radio Radio Show is broadcast live at Monday's at 4PM ET on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). This podcast is also available on Talk 4 Podcasting (www.talk4podcasting.com).

After graduating high school in 1991, Stacey Fitzsimmons became an Army Paratrooper in the 82nd Airborne Division, spent time as a warehouse worker, PT bartender and short order cook, later the owner of a sporting goods store, called local high school football games on the radio, became a front desk specialist in a physical therapy clinic, and took all that varied experience to co-found Account Matters in 2009. Stacey talks about that journey and the lessons she has learned along the way. Winning Business Radio Radio Show is broadcast live at Monday's at 4PM ET on W4CY Radio (<a href="http://www.w4cy.com" rel="noopener nofollow" target="_blank">www.w4cy.com</a>) part of Talk 4 Radio (<a href="http://www.talk4radio.com" rel="noopener nofollow" target="_blank">www.talk4radio.com</a>) on the Talk 4 Media Network (<a href="http://www.talk4media.com" rel="noopener nofollow" target="_blank">www.talk4media.com</a>). This podcast is also available on Talk 4 Podcasting (<a href="http://www.talk4podcasting.com" rel="noopener nofollow" target="_blank">www.talk4podcasting.com</a>).

Stacey Fitzsimmons- COO, Account Matters