Pete MacInnis's guest appearances

Pete MacInnis

Auto Remarketing Podcast

CBT Automotive Network Podcast

OwlTail

Pete MacInnis spotted a result in the latest eLEND Solutions dealer survey that really caught his attention. And it related to what concerns potential vehicle buyers most nowadays. MacInnis discussed that topic and more in this episode of the Auto Remarketing Podcast recorded during NADA Show 2023 in Dallas.

Catching up with Pete MacInnis of eLEND Solutions

A new dealer survey from eLEND Solutions confirmed that dealerships are experiencing a significant disconnect between the online and in-store process; one that they agree must be solved to shorten transaction times and improve the customer experience. But, while the majority indicate that digital retailing offers a solution by speeding up steps in the traditional sales process, the survey results showed that dealers remain reluctant to fully embrace digital retailing.

Pete MacInnis of eLEND Solutions on latest dealer survey

Many auto retail professionals are wondering how to successfully thrive and recover from the pandemic that we face. Several new and innovative changes have been made nationwide in dealerships and digital retailing seems to be the way of the future. Here to talk more about those changes and how to improve your profit is Pete MacInnis, Founder and CEO of eLEND Solutions.  In this segment, Jim and Pete first discuss how the COVID-19 pandemic has forced the acceleration of process changes, like digital retailing, for automotive dealers. In Pete’s 40-year career, this has been unprecedented. However, he is not very surprised by it. Pete believes that crises like these are blessings in disguise. Dealers tend to become more efficient, more profitable, and provide consumers with better customer experiences.From Pete’s perspective, consumers are driving these process changes. The boost we are seeing digital retailing is a consequence of that. The heightened presence of digital retailing also signals to customers that long-term process changes are coming. At this stage of digital retailing maturity, Pete believes that it still has a long way to go.At the end of the day, consumers want a better car buying experience. Dealers then need to align their processes with consumers’ desires. While great strides have been made, certain areas are still falling short. Sales and finance have been working in tandem in store for decades. Digital retailing will never reach its full potential without the digital finance component.Pete MacInnis brings 40 years of experience in automotive finance and technology to the industry. He began his career with WFS Financial where he spent 14 years in various management positions. He then co-founded the auto finance company Onyx Acceptance in 1993. Onyx originated over $14 billion in auto loans, went public in 1996, and was acquired by Capital One in 2005. In 2003, Pete founded DealerCentric, known today as eLEND Solutions, one of the industry’s leading FinTech companies.https://www.cbtnews.com/elend-solutions-ceo-pete-macinnis-on-aligning-digital-retailing-with-consumer-demand/

Many auto retail professionals are wondering how to successfully thrive and recover from the pandemic that we face. Several new and innovative changes have been made nationwide in dealerships and digital retailing seems to be the way of the future. Here to talk more about those changes and how to improve your profit is Pete MacInnis, Founder and CEO of eLEND Solutions. In this segment, Jim and Pete first discuss how the COVID-19 pandemic has forced the acceleration of process changes, like digital retailing, for automotive dealers. In Pete’s 40-year career, this has been unprecedented. However, he is not very surprised by it. Pete believes that crises like these are blessings in disguise. Dealers tend to become more efficient, more profitable, and provide consumers with better customer experiences. From Pete’s perspective, consumers are driving these process changes. The boost we are seeing digital retailing is a consequence of that. The heightened presence of digital retailing also signals to customers that long-term process changes are coming. At this stage of digital retailing maturity, Pete believes that it still has a long way to go. At the end of the day, consumers want a better car buying experience. Dealers then need to align their processes with consumers’ desires. While great strides have been made, certain areas are still falling short. Sales and finance have been working in tandem in store for decades. Digital retailing will never reach its full potential without the digital finance component. Pete MacInnis brings 40 years of experience in automotive finance and technology to the industry. He began his career with WFS Financial where he spent 14 years in various management positions. He then co-founded the auto finance company Onyx Acceptance in 1993. Onyx originated over $14 billion in auto loans, went public in 1996, and was acquired by Capital One in 2005. In 2003, Pete founded DealerCentric, known today as eLEND Solutions, one of the industry’s leading FinTech companies. <a href="https://www.cbtnews.com/elend-solutions-ceo-pete-macinnis-on-aligning-digital-retailing-with-consumer-demand/" rel="nofollow" target="_blank">https://www.cbtnews.com/elend-solutions-ceo-pete-macinnis-on-aligning-digital-retailing-with-consumer-demand/</a>