Serena Leith's guest appearances

Serena Leith

The CMO Show

James FitzGerald

Mark Jones

Rachel Botsman

Andrew Collins

Jenny Williams

Aric Dromi

John Roberts

Renee Garner

Ronni Kahn

Oscar Trimboli

Josh Steimle

Andrew Davis

Nick Baker

Vince Frost

Chris Taylor

OwlTail

In an age of CX, how do you create a real customer relationship? Spotify’s Serena Leith says you need to actually understand the lives of your audience.

<p>In an age of CX, how do you create a real customer relationship? Spotify’s Serena Leith says you need to actually understand the lives of your audience.</p>

Serena Leith on Spotify marketing and the joy of real customer relationships