Courtney Hemphill's guest appearances

Courtney Hemphill

Lean Startup

The InfoQ Podcast

Stories Connecting Dots with Markus Andrezak

MICHAEL PERRY

Marc Andreessen

Christopher Lochhead

Jake Knapp

Irene Au

Christina Stembel

Kara Goldin

Guy Kawasaki

Joe Moore

Ben Horowitz

Anurag Gupta

Diane Tavenner

Mamie Kanfer Stewart

Michael Foley

Ryan Caldbeck

OwlTail

Ep. 17: Courtney Hemphill - Psychological Safety at Work I met Courtney years ago at the Lean UX conference. At the time there was a lot of talk of yet another round of inclusion. Where DevOps was going on in one part of the universe, this was the universe, we were talking and discussing inclusion of UX, User Research, Design and other disciplines into what we called agile. Each inclusion brings its own challenges as it takes us away from the trodden path. And somehow, all of these movements attract Courtney. Courtney is all about inclusion. And what all of these movements have in common is also the need for psychological safety. a safe place to be able to try out how we can better work together - coming from all our nice, little, funny, sometimes highly culturally coded environments and all of a sudden be a team. Courtney has a coding background but now is managing big efforts at and with clients to build digital products, but much help clients embrace the challenges of the digital change that is before us. at CarbonFive, Courtney currently manages the New York office. It is one of the few times I mention a company of one of my guests, as CarbonFive is special in how they are a great place to work, where Courtney and her colleagues try to self apply what they learn about how people can meaningfully work together. Courtney is also a climber of crazy skills, devotion, focus, love to the sport and perseverance. Climbing - another space to collect those experiences that can make you understand. Show Notes "You need to build the foundations of a good culture and the foundations of good technical solutions. It is going to be very hard to work in a risk free environment when the type of systems you have are breaking all the time: There’s bugs all over the place and you can’t release because you have to through 9 levels of QA." "(Radical Candor shows you ways) where you’re saying the hard truth to someone, but you’re saying it in a way where you have empathy with the person you are talking to. But also you are being self aware in the way that you are going to communicate. You are giving the person you are giving feedback the possibility to tell _you_ how they have perceived the feedback. Because a lot of times you think you are being candid and caring, and in fact you are being obnoxious." "The best of us have been there where we had a bad morning, went to a meeting and then were obnoxiously aggressive. But then being able to go back and say “hey, I’m learning from this … I need to work on my emotional intelligence. So let me rephrase that in a way where I am more empathetic"." "We tend to see teams that are much smaller. Microservices have played a role in this, the whole Conway’s law thing. We can now have teams of 4, but we can have 50 of them across the company. How do we manage that? This has been a driving mechanism for the need of - and I hate the term - soft skills! Emotional intelligence - EQ. So it’s less _lines of code_, now it’s _how can teams collaborate with another_ and can be 10X in value, not in lines of code.“ "The reality is that nothing is going to work in any organisation if it doesn’t feel right" "Climbing is - oh my god - I almost cry when I think of it, I love it so much. It is this perfect balance to the insanity of urban and work life. It allows you to be in a place where you have to be in a place where you are independent, you have to be self sufficient, you have to make these choices but you can not make them independently. You _need_ a partner." Links - "Radical Candor - Be a kick ass boss without losing your humanity" the great book by Kim Scott, mentioned in the interview. It is a great read and you will have all these moments of “oh my, I’ve been there“. - Product Dartboard: A tool for frequent team self assessment. More info - Carbon Five, where Courtney works

Ep. 17: Courtney Hemphill - Psychological Safety at Work I met Courtney years ago at the Lean UX conference. At the time there was a lot of talk of yet another round of inclusion. Where DevOps was going on in one part of the universe, this was the universe, we were talking and discussing inclusion of UX, User Research, Design and other disciplines into what we called agile. Each inclusion brings its own challenges as it takes us away from the trodden path. And somehow, all of these movements attract Courtney. Courtney is all about inclusion. And what all of these movements have in common is also the need for psychological safety. a safe place to be able to try out how we can better work together - coming from all our nice, little, funny, sometimes highly culturally coded environments and all of a sudden be a team. Courtney has a coding background but now is managing big efforts at and with clients to build digital products, but much help clients embrace the challenges of the digital change that is before us. at CarbonFive, Courtney currently manages the New York office. It is one of the few times I mention a company of one of my guests, as CarbonFive is special in how they are a great place to work, where Courtney and her colleagues try to self apply what they learn about how people can meaningfully work together. Courtney is also a climber of crazy skills, devotion, focus, love to the sport and perseverance. Climbing - another space to collect those experiences that can make you understand. Show Notes "You need to build the foundations of a good culture and the foundations of good technical solutions. It is going to be very hard to work in a risk free environment when the type of systems you have are breaking all the time: There’s bugs all over the place and you can’t release because you have to through 9 levels of QA." "(Radical Candor shows you ways) where you’re saying the hard truth to someone, but you’re saying it in a way where you have empathy with the person you are talking to. But also you are being self aware in the way that you are going to communicate. You are giving the person you are giving feedback the possibility to tell _you_ how they have perceived the feedback. Because a lot of times you think you are being candid and caring, and in fact you are being obnoxious." "The best of us have been there where we had a bad morning, went to a meeting and then were obnoxiously aggressive. But then being able to go back and say “hey, I’m learning from this … I need to work on my emotional intelligence. So let me rephrase that in a way where I am more empathetic"." "We tend to see teams that are much smaller. Microservices have played a role in this, the whole Conway’s law thing. We can now have teams of 4, but we can have 50 of them across the company. How do we manage that? This has been a driving mechanism for the need of - and I hate the term - soft skills! Emotional intelligence - EQ. So it’s less _lines of code_, now it’s _how can teams collaborate with another_ and can be 10X in value, not in lines of code.“ "The reality is that nothing is going to work in any organisation if it doesn’t feel right" "Climbing is - oh my god - I almost cry when I think of it, I love it so much. It is this perfect balance to the insanity of urban and work life. It allows you to be in a place where you have to be in a place where you are independent, you have to be self sufficient, you have to make these choices but you can not make them independently. You _need_ a partner." Links - "<a href="https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509/ref=sr_1_1?ie=UTF8&amp;qid=1522127775&amp;sr=8-1&amp;keywords=kim+scott+radical+candor" rel="noopener nofollow" target="_blank">Radical Candor - Be a kick ass boss without losing your humanity</a>" the great book by Kim Scott, mentioned in the interview. It is a great read and you will have all these moments of “oh my, I’ve been there“. - <a href="https://productdartboard.com?utm_source=scd-podcast" rel="noopener nofollow" target="_blank">Product Dartboard</a>: A tool for frequent team self assessment. <a href="https://docs.google.com/document/d/1W8vGW8BYAvL8bnii-FewtzvY9GHymSdL1BlucNeJz9U/edit" rel="noopener nofollow" target="_blank">More info</a> - <a href="http://www.carbonfive.com?utm_source=scd-podcast" rel="noopener nofollow" target="_blank">Carbon Five</a>, where Courtney works

Ep. 17: Courtney Hemphill - Psychological Safety at Work

Amy Neuman

Ken Skistimas

Amee Mungo

In this participatory, fishbowl-style panel, Lean Design experts discuss how Lean systems allow teams to more quickly iterate upon and scale their ideas. Panelists Courtney Hemphill (Carbon Five), Ken Skistimas (GE Digital), and Amy Neuman (Autodesk) will cover the process, infrastructure, and team configurations inherent to Lean Design. Expect solid takeaways on how to incorporate these practices into your organization, and the chance to ask questions of our panelists. Moderated by Amee Mungo (GoKart Labs).

Getting Teams to Move Fast | Amy Neuman, Ken Skistimas, Amee Mungo & Courtney Hemphill

In this week's podcast, Barry Bird talks to Courtney Hemphill, a partner and tech lead at Carbon Five. With over ten years of experience in software development, Hemphill has done full stack development for both startup and enterprise companies. Hemphill's presentation at QCon New York was entitled Algorithms for Animation.Why listen to this podcast: - Why developers in startups or enterprise firms should care about creating animations - The interfaces we interact with in software are becoming more dynamic - If you don't know what's wrong, you don't know how to fix it - The most common code smells, according to Llewellyn Falco: Clutter, long lines, long methods, duplication, and inconsistency - How do we make- in an agile way- the architectural work visible, and not ignore it? - How do you have an incremental architecture and get measurements? If you say you're going to go away for six months and figure it out, that's not very measurable.Notes and links can be found on InfoQ: http://bit.ly/29kq2dsWhy Developers Should Care About Creating Animations1m:05s - The interfaces we interact with in software are becoming more dynamic.1m:30s - We are moving closer to natural user interfaces, and this is something software engineers across the board need to consider when they are developing programs. You don't just have a pointer and a mouse and a keyboard- you can squish and stretch things, using your fingers and your hands.1m:55s - Animations need to feel real, and that is all based in Math and Physics.2m:15s - The animations you see on websites have always been an opportunity for us to have a more fundamental learning about what the program does without needing a lot of instruction.2m:38s - Animation functions almost as a way for people to discover and explore an interface so they can interact and engage with it more easily.The Importance of Animation Resembling Reality3m:00s - If you've ever put on an Oculus Rift and experienced "judder" and felt immediately sick, that's the most extreme version.3m:31s - If a computer is running slowly and you see frames dropped, you are sensing something underlying that is not right, and you immediately distrust it.3m:42s - The further away you get from something that is smooth, the more you start to mistrust the platform and the data behind it.Natural Textures vs Cartoon-Like Textures [...]Quick scan our curated show notes on InfoQ. http://bit.ly/29kq2dsYou can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. http://bit.ly/24x3IVq

In this week's podcast, Barry Bird talks to Courtney Hemphill, a partner and tech lead at Carbon Five. With over ten years of experience in software development, Hemphill has done full stack development for both startup and enterprise companies. Hemphill's presentation at QCon New York was entitled Algorithms for Animation. Why listen to this podcast: - Why developers in startups or enterprise firms should care about creating animations - The interfaces we interact with in software are becoming more dynamic - If you don't know what's wrong, you don't know how to fix it - The most common code smells, according to Llewellyn Falco: Clutter, long lines, long methods, duplication, and inconsistency - How do we make- in an agile way- the architectural work visible, and not ignore it? - How do you have an incremental architecture and get measurements? If you say you're going to go away for six months and figure it out, that's not very measurable. Notes and links can be found on InfoQ: <a href="http://bit.ly/29kq2ds" rel="nofollow" target="_blank">http://bit.ly/29kq2ds</a> Why Developers Should Care About Creating Animations 1m:05s - The interfaces we interact with in software are becoming more dynamic. 1m:30s - We are moving closer to natural user interfaces, and this is something software engineers across the board need to consider when they are developing programs. You don't just have a pointer and a mouse and a keyboard- you can squish and stretch things, using your fingers and your hands. 1m:55s - Animations need to feel real, and that is all based in Math and Physics. 2m:15s - The animations you see on websites have always been an opportunity for us to have a more fundamental learning about what the program does without needing a lot of instruction. 2m:38s - Animation functions almost as a way for people to discover and explore an interface so they can interact and engage with it more easily. The Importance of Animation Resembling Reality 3m:00s - If you've ever put on an Oculus Rift and experienced "judder" and felt immediately sick, that's the most extreme version. 3m:31s - If a computer is running slowly and you see frames dropped, you are sensing something underlying that is not right, and you immediately distrust it. 3m:42s - The further away you get from something that is smooth, the more you start to mistrust the platform and the data behind it. Natural Textures vs Cartoon-Like Textures [...] Quick scan our curated show notes on InfoQ. <a href="http://bit.ly/29kq2ds" rel="nofollow" target="_blank">http://bit.ly/29kq2ds</a> You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. <a href="http://bit.ly/24x3IVq" rel="nofollow" target="_blank">http://bit.ly/24x3IVq</a>

Courtney Hemphill on VR, Augmented Reality, and the Importance of Animation in UX