Sebastian Tindall's guest appearances

Sebastian Tindall

Learning Uncut

The Learning & Development Podcast

Trish Uhl

Lori Niles-Hofmann

Adam Harwood

Nick Shackleton-Jones

Nigel Paine

Simon Gibson

Barbara Thompson

Guy Wallace

Laura Overton

Brian Murphy

Jeremy McLellan

David James

Mark Schenk

Jane Hart

Kate Graham

OwlTail

Sebastian Tindall from Vitality is a return guest. In episode 66 he spoke about their resource-led learning strategy. He returns to discuss how this strategy has evolved since late 2020, including the introduction of digital adoption platforms and expanded use of metrics to enable and demonstrate business impact. If you are serious about taking a business first mindset and impacting organisational performance in your role as a learning and development professional, you’ll get a lot out of this conversation with Sebastian. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/106/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Sebastian Tindall from Vitality is a return guest. In episode 66 he spoke about their resource-led learning strategy. He returns to discuss how this strategy has evolved since late 2020, including the introduction of digital adoption platforms and expanded use of metrics to enable and demonstrate business impact. If you are serious about taking a business first mindset and impacting organisational performance in your role as a learning and development professional, you’ll get a lot out of this conversation with Sebastian. Host: <a href="https://www.linkedin.com/in/michelleockers/" rel="nofollow" target="_blank">Michelle Ockers</a> Transcript and related resources: <a href="https://learninguncut.global/podcast/NN/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/106/</a> Podcast information and more episodes: <a href="https://learninguncut.global/podcast/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/</a> Emergent: Podcast information and more episodes: <a href="https://learninguncut.global/podcast/?podcast_series=emergent-series" rel="nofollow" target="_blank"> https://learninguncut.global/podcast/?podcast_series=emergent-series</a>

106: Digital Adoption Platforms: embedding resources in the workflow – Sebastian Tindall

The aim of this series is to highlight the important shift that some L&amp;D leaders and practitioners have made in order to more predictably and reliably affect individual and organisational performance, achieving much more as a consequence.  For the second episode, Guy Wallace and I speak with Sebastian Tindall, Head of Learning &amp; Development at Vitality. Sebastian has also held strategic roles in Santander Bank and The Co-Operative Bank. Over recent years his work with global L&amp;D functions in South Africa, India, and the USA have catalysed his passion for creating a diverse range of innovative high-impact learning solutions. KEY TAKEAWAYS  You need more than training in your arsenal to solve an organization's problems. A resource that improves performance could be anything, for example, a tool or a system tweak. Ask what people need to do to get it right every single time. This approach identifies impossible or inefficient processes. Training should not be the go-to. Processes should be so simple and intuitive that training is not necessary. People should not be over-trained and boxed in. The aim is to make them intuitive, flexible, and agile. The initial conversation should always be about the business performance issue. Ask managers to explain exactly why they want the training. Sebastian´s team typically turns a project around in 7 days. Taking a lego block approach enables any team member to pick up and work on any stage of any project, which greatly reduces delays. Analyze how people use your systems to make sure they can find information fast. Sharing good results provides you with instant permission to change and improve things even more. Managers need to see the training and to have more access to L&amp;D while their teams are being retrained, so they do not get blind-sided.  BEST MOMENTS 'I don´t have a training bias, I have a performance bias.' 'Typical turnaround for a project for us is 7 working days. We are built for speed. ' 'Our definition of performance is the ability to complete a task correctly, every time. ' 'Flip it and ask what will support them in their role'.'   VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523  ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&amp;D as well as an active member of the CIPD L&amp;D Advisory Board.  CONTACT METHOD   Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  Website: https://www.looop.co/ This show was brought to you by Progressive Media

The aim of this series is to highlight the important shift that some L&amp;D leaders and practitioners have made in order to more predictably and reliably affect individual and organisational performance, achieving much more as a consequence.  For the second episode, Guy Wallace and I speak with Sebastian Tindall, Head of Learning &amp; Development at Vitality. Sebastian has also held strategic roles in Santander Bank and The Co-Operative Bank. Over recent years his work with global L&amp;D functions in South Africa, India, and the USA have catalysed his passion for creating a diverse range of innovative high-impact learning solutions. KEY TAKEAWAYS <ul> <li>You need more than training in your arsenal to solve an organization's problems.</li> <li>A resource that improves performance could be anything, for example, a tool or a system tweak.</li> <li>Ask what people need to do to get it right every single time. This approach identifies impossible or inefficient processes.</li> <li>Training should not be the go-to. Processes should be so simple and intuitive that training is not necessary.</li> <li>People should not be over-trained and boxed in. The aim is to make them intuitive, flexible, and agile.</li> <li>The initial conversation should always be about the business performance issue. Ask managers to explain exactly why they want the training.</li> <li>Sebastian´s team typically turns a project around in 7 days.</li> <li>Taking a lego block approach enables any team member to pick up and work on any stage of any project, which greatly reduces delays.</li> <li>Analyze how people use your systems to make sure they can find information fast.</li> <li>Sharing good results provides you with instant permission to change and improve things even more.</li> <li>Managers need to see the training and to have more access to L&amp;D while their teams are being retrained, so they do not get blind-sided.</li> </ul> BEST MOMENTS 'I don´t have a training bias, I have a performance bias.' 'Typical turnaround for a project for us is 7 working days. We are built for speed. ' 'Our definition of performance is the ability to complete a task correctly, every time. ' 'Flip it and ask what will support them in their role'.' VALUABLE RESOURCES The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523" rel="nofollow" target="_blank">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a> ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&amp;D as well as an active member of the CIPD L&amp;D Advisory Board.  CONTACT METHOD  <ul> <li>Twitter:  <a href="https://twitter.com/davidinlearning/" rel="nofollow" target="_blank">https://twitter.com/davidinlearning/</a></li> <li>LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/" rel="nofollow" target="_blank">https://www.linkedin.com/in/davidjameslinkedin/</a> </li> <li>Website: <a href="https://www.looop.co/" rel="nofollow" target="_blank">https://www.looop.co/</a></li> </ul>This show was brought to you by <a href="https://progressivestudios.co/" rel="nofollow" target="_blank">Progressive Media</a>

L&D's Pivot to Performance Episode 2 with Sebastian Tindall

The opportunity with digital L&amp;D has always been to achieve more but when online learning has been resisted by employees and with eLearning being tarnished by poor click-next courses, it seemed the opportunity was beyond us. However, by pivoting to Agile, working closely with their clients and leading with resources Sebastian and his team at Vitality Health address almost 10x the number of projects they could before; they’ve achieved real results, and grown their team because of their success. So it is possible. Find out how in this episode.   KEY TAKEAWAYS  Resource L&amp;D customised L&amp;D reduces training time by 56%. Effective training that does not take people away from their jobs for long is what businesses want. To be truly relevant and up to date training needs to be created fast. Sebastian´s team do it in about 7 days. Sit down with your client and use data and guided processes to help them to identify the critical tasks and the steps the training needs to cover. Trust the end user to tell you what they need and be guided by them when tweaking the training. Analyse after every release and make adjustments to make the training better, based on feedback from your client and trainees. The training you provide needs to be fluid and able to evolve as the business does. You want people to be able to dip in and out of your training resources to address small skill gaps without having to take a full-blown course, every time. The tools the L&amp;D department provide should not be limited to courses or handouts. Things like calculators and other modern resources can be provided too. L&amp;D has to be an integral part of the business. It plays a role in delivering the right product at the right time to the customer.    BEST MOMENTS 'L&amp;D departments can demonstrate value' 'Identify what needs to be done, not what people need to know.' 'The number one thing for us is to be able to support our staff members to be able to do their job as quickly and efficiently as possible.'    VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 ABOUT THE GUEST Sebastian Tindall Sebastian is Head of L&amp;D at Vitality Health and has also held strategic roles in Santander Bank and The Co-Operative Bank. Over recent years his work with global L&amp;D functions in South Africa, India and the USA have catalysed his passion for creating a diverse range of innovative high impact learning solutions. ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&amp;D as well as an active member of the CIPD L&amp;D Advisory Board. CONTACT METHOD   Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ This show was brought to you by Progressive Media

The opportunity with digital L&amp;D has always been to achieve more but when online learning has been resisted by employees and with eLearning being tarnished by poor click-next courses, it seemed the opportunity was beyond us. However, by pivoting to Agile, working closely with their clients and leading with resources Sebastian and his team at Vitality Health address almost 10x the number of projects they could before; they’ve achieved real results, and grown their team because of their success. So it is possible. Find out how in this episode. KEY TAKEAWAYS <ul> <li>Resource L&amp;D customised L&amp;D reduces training time by 56%.</li> <li>Effective training that does not take people away from their jobs for long is what businesses want.</li> <li>To be truly relevant and up to date training needs to be created fast. Sebastian´s team do it in about 7 days.</li> <li>Sit down with your client and use data and guided processes to help them to identify the critical tasks and the steps the training needs to cover.</li> <li>Trust the end user to tell you what they need and be guided by them when tweaking the training.</li> <li>Analyse after every release and make adjustments to make the training better, based on feedback from your client and trainees.</li> <li>The training you provide needs to be fluid and able to evolve as the business does.</li> <li>You want people to be able to dip in and out of your training resources to address small skill gaps without having to take a full-blown course, every time.</li> <li>The tools the L&amp;D department provide should not be limited to courses or handouts. Things like calculators and other modern resources can be provided too.</li> <li>L&amp;D has to be an integral part of the business. It plays a role in delivering the right product at the right time to the customer.</li> </ul> BEST MOMENTS 'L&amp;D departments can demonstrate value' 'Identify what needs to be done, not what people need to know.' 'The number one thing for us is to be able to support our staff members to be able to do their job as quickly and efficiently as possible.'  VALUABLE RESOURCES The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523" rel="nofollow" target="_blank">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a> ABOUT THE GUEST Sebastian Tindall Sebastian is Head of L&amp;D at Vitality Health and has also held strategic roles in Santander Bank and The Co-Operative Bank. Over recent years his work with global L&amp;D functions in South Africa, India and the USA have catalysed his passion for creating a diverse range of innovative high impact learning solutions. ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&amp;D as well as an active member of the CIPD L&amp;D Advisory Board. CONTACT METHOD <ul> <li>Twitter:  <a href="https://twitter.com/davidinlearning/" rel="nofollow" target="_blank">https://twitter.com/davidinlearning/</a></li> <li>LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/" rel="nofollow" target="_blank">https://www.linkedin.com/in/davidjameslinkedin/</a></li> <li>Website: <a href="https://www.looop.co/" rel="nofollow" target="_blank">https://www.looop.co/</a></li> </ul>This show was brought to you by <a href="https://progressivestudios.co/" rel="nofollow" target="_blank">Progressive Media</a>

Resources-Led L&D With Sebastian Tindall

If you are interested in performance support and learning in the flow of work this is a must-listen conversation with Sebastian Tindall, the Head of Learning and Development at UK-based health insurance provider Vitality.  Faced with significant levels of product change they’ve created a custom framework for workflow learning called the 4Ps - Prepare, Practice, Perform and Perfect. While you are here check out the Emerging Stronger Summit.  Informed by the Learning Uncut Emergent series, the summit will help learning professionals identify practical actions to business challenges to create value. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/66/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

If you are interested in performance support and learning in the flow of work this is a must-listen conversation with Sebastian Tindall, the Head of Learning and Development at UK-based health insurance provider Vitality.  Faced with significant levels of product change they’ve created a custom framework for workflow learning called the 4Ps - Prepare, Practice, Perform and Perfect. While you are here check out the Emerging Stronger Summit.  Informed by the Learning Uncut Emergent series, the summit will help learning professionals identify practical actions to business challenges to create value. Host: <a href="https://www.linkedin.com/in/michelleockers/" rel="nofollow" target="_blank">Michelle Ockers</a> Transcript and related resources: <a href="https://learninguncut.global/podcast/66/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/66/</a> Podcast information and more episodes: <a href="https://learninguncut.global/podcast/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/</a> Emergent: Podcast information and more episodes: <a href="https://learninguncut.global/podcast/?podcast_series=emergent-series" rel="nofollow" target="_blank">https://learninguncut.global/podcast/?podcast_series=emergent-series</a>

66: Resource-led Learning Strategy – Sebastian Tindall

Michelle Ockers

This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt.  Exploring how learning professionals can emerge from disruption as relevant and effective. One definition of capability is ‘the power to generate an outcome with the capacity/ ability available’. In this episode, Michelle Ockers and Sebastian Tindall engage in a far-reaching discussion on the skills, capacity, and yes, capability, of L&amp;D today and how this needs to adapt in order for L&amp;D to emerge stronger from disruption. Host:  Laura Overton Transcript and related resources: https://learninguncut.global/podcast/emergent-series-13/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt.  Exploring how learning professionals can emerge from disruption as relevant and effective. One definition of capability is ‘the power to generate an outcome with the capacity/ ability available’. In this episode, Michelle Ockers and Sebastian Tindall engage in a far-reaching discussion on the skills, capacity, and yes, capability, of L&amp;D today and how this needs to adapt in order for L&amp;D to emerge stronger from disruption. Host:  <a href="https://www.linkedin.com/in/lauraoverton/" rel="nofollow" target="_blank">Laura Overton</a> Transcript and related resources: <a href="https://learninguncut.global/podcast/emergent-series-13/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/emergent-series-13/</a> Podcast information and more episodes: <a href="https://learninguncut.global/podcast/" rel="nofollow" target="_blank">https://learninguncut.global/podcast/</a> Emergent: Podcast information and more episodes: <a href="https://learninguncut.global/podcast/?podcast_series=emergent-series" rel="nofollow" target="_blank"> https://learninguncut.global/podcast/?podcast_series=emergent-series</a>