13 Podcast Episodes
Cost-Effective Customer Service Solutions With Rowan Trollope, CEO of Five9
Cost-Effective Customer Service Solutions With Rowan Trollope, CEO of Five9
Can you imagine a future where contacting customer service does not elicit a groan or sigh of despair? This is the futur... Read more
26 May 2022
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37mins
Making Markets EP36: Five9 CEO Rowan Trollope — Tech's Big Comeback? Crypto Believer?
Making Markets EP36: Five9 CEO Rowan Trollope — Tech's Big Comeback? Crypto Believer?
In this episode of Making Markets, host Daniel Newman is joined by Five9 CEO Rowan Trollope to discuss the company’s rec... Read more
20 May 2022
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21mins
Making Markets EP9: Five9 CEO Rowan Trollope on the End of the Zoom Deal, and How Five9 Plans to Move Ahead and Continue Its Strong Growth
Making Markets EP9: Five9 CEO Rowan Trollope on the End of the Zoom Deal, and How Five9 Plans to Move Ahead and Continue Its Strong Growth
On this episode of the Making Markets Podcast, host Daniel Newman interviews Five9 CEO Rowan Trollope following the comp... Read more
5 Oct 2021
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17mins
Patrick Moorhead & Daniel Newman talk with Rowan Trollope, Five9 CEO for a Six Five INSIDER!
Patrick Moorhead & Daniel Newman talk with Rowan Trollope, Five9 CEO for a Six Five INSIDER!
Patrick Moorhead & Daniel Newman talk with Rowan Trollope, Five9 CEO for a Six Five INSIDER! We talk about how the i... Read more
9 Sep 2021
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20mins
TalkingHeadz with Rowan Trollope of Five9
TalkingHeadz with Rowan Trollope of Five9
Dave and Evan meet with Rowan Trollope, the CEO of cloud contact center provider Five9. Rowan was named the CEO of Five9... Read more
4 Jun 2021
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50mins
52: Five9 CEO Rowan Trollope- don’t be a bad copy of someone else
52: Five9 CEO Rowan Trollope- don’t be a bad copy of someone else
Rowan Trollope (CEO of Five9) joined Scott Britton and Andrei Newman on the Built By Humans podcast. Here are some key t... Read more
21 Apr 2021
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49mins
50. Fixing Customer Service w/ Rowan Trollope
50. Fixing Customer Service w/ Rowan Trollope
“Organizations are spending $275B a year to deliver an experience that a lot of times, most people don’t like. That feel... Read more
24 Jun 2020
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30mins
Humanize the Customer Experience Featuring Rowan Trollope
Humanize the Customer Experience Featuring Rowan Trollope
Top Takeaways:- A web- or cloud-based interface is an excellent option for working from home, as it allows users ac... Read more
28 Apr 2020
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29mins
13. You're Deploying AI Wrong and Here's How to Fix It w/ Rowan Trollope and Jonathan Rosenberg
13. You're Deploying AI Wrong and Here's How to Fix It w/ Rowan Trollope and Jonathan Rosenberg
Self-driving cars are a big no. “If you assume out of the gate that AI is going to be wrong a significant fraction of ... Read more
6 Aug 2019
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20mins
TalkingHeadz with Rowan Trollope of Five9
TalkingHeadz with Rowan Trollope of Five9
Dave and Evan meet with Rowan Trollope, the CEO of cloud contact center provider Five9. Rowan has a billion things on hi... Read more
23 Jul 2019
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37mins